2016 HYUNDAI VELOSTER Complaints

MY HUSBAND AND I RECENTLY PURCHASED THIS VEHICLE BACK IN APRIL 2017. EVER SINCE WE PURCHASED THE VEHICLE WE HAVE BEEN HAVING TRANSMISSION ISSUES, RESULTING IN THE VEHICLE STALLING WHEN PULLING ONTO THE HIGHWAY. THE VEHICLE IS SHIFTING VERY BIZARRE AND MY HUSBAND AND I BOTH FEEL EERIE TO OPERATE THE VEHICLE EVEN FOR SHORT DISTANCES. WE HAVE BEEN TO THE DEALERSHIP AROUND 12-15 TIMES AND EACH TIME LEAVE WITH NO RESOLUTION OR CARE. WE GO TO THE HUMBLE HYUNDAI IN TEXAS. WE HAVE HAD SO MANY SITUATIONS WHERE THEY JUST SEND US HOME, PUT US IN A LOANER WHILE THE CAR STAYS PARKED, ETC. WE HAVE PULLED ONTO THE HIGHWAY AND COME TO A COMPLETE STOP AND TRAFFIC HAD TO STOP SO THEY WOULDN'T HIT US, WE HAVE HAD TO PULL OVER AND PUT THE HAZARD LIGHTS ON, WE ALSO HAVE ONE INCIDENT ON FILM. I JUST DON'T WANT TO CONTINUE WITH THIS VEHICLE AND/OR THE COMPANY BECAUSE I FEEL LIKE WE HAVE BEEN PUT ON THE BACK BURNER AND OUR LIVES DON'T MATTER, ONLY OUR MONEY. PLEASE FEEL FREE TO CONTACT ME THROUGH EMAIL DURING BUSINESS HOURS DUE TO MY JOB. [XXX] MY CELL PHONE IS [XXX]- I AM AVAILABLE BEFORE 8 AND AFTER 5:30 .. ATTACHED IS 1 OF MANY REPAIR ORDERS THAT THEY GAVE US AND SENT US AWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

MY CAR OCCASIONALLY WILL NOT RESPOND TO THROTTLE INPUT AND I'M UNABLE TO ACCELERATE. VERY DANGEROUS IF TRYING TO MERGE INTO ONCOMING TRAFFIC.

WAS DRIVING 70 DOWN THE INTERSTATE WHEN SUDDENLY HEARD WHAT SOUNDED LIKE A SHOTGUN AND THEN HEARD AIR AND GLASS WENT DOWN MY BACK. SAW GLASS ROLL DOWN THE BACK WINDOW. PULLED OVER ONLY TO FIND THE SUNROOF WAS ALMOST COMPLETELY GONE.

THE DCT TRANSMISSION SLIPS OUT OF GEAR AND OVER REVS CONSTANTLY. WHEN YOU TRY TO ACCELERATE THE CAR WILL SHIFT GEARS AND USUALLY DURING THE 2ND TO 3RD GEAR SHIFT THE TRANSMISSION MISSING AND YOUR RPMS SHOOT. ONCE REVS COME DOWN THE CAR SLIPS INTO GEAR. VERY DANGEROUS IN TRAFFIC BECAUSE YOU CAN PULL OUT OF A DRIVEWAY OR ENTER A ROAD AND THEN NO POWER BECAUSE THE GEAR SLIPPED. DEALERS WAS INFORMED AND AN UPDATE WAS APPLIED TO THE ECU. WORKED FOR A SHORT PERIOD AND NOW CAR DOES IT AGAIN.

DRIVING AT SLOW SPEEDS AND FOOT OFF OF GAS, ENGINE SCREAMS BUT THE CAR DOES NOT MOVE EVEN THOUGH IT IS IN DRIVE. SLOWLY GOING UP A HILL IN DRIVE ECHO, ENGINE DIES AS I PRESS DOWN ON GAS PEDAL.

IVE BEEN BATTLING WITH THE DESLERSHIP AT COLLEGE PARK HYUNDAI FOR ABOUT 7 MONTHS ABOUT MY CAR NOT READING TO GO INTO REVERSE. THE DEALERSHIP FIXED THE CAR ONCE AND TOLD ME IT WAS FIXED. 2 WEEKS AFTER THE REPAIR THE CAR STARING HAVING THE SAME PROBLEMS AND BECAUSE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM THEY TOLD ME THEY COULD NOT DO ANYTHING ABOUT IT. IVE CALLED CORPORATE AND THEY HAVE TOLD ME THE SAME EXACT THING. THE ONLY THING THEY TOLD ME WAS TO TRADE IN THE CAR AND PAY A DOWN PAYMENT. IM LOSING ALL MY MONEY ON A CAR THAT HASNT WORKED PROPERLY SINCE I BOUGHT IT. I BOUGHT THE CAR AUGUST 30,2016 AND ITS NOW APRIL 7,2017. I HAVE A VIDEO AND A LOG BOOK OF WHEN IVE CALLED AND TAKEN THE CAR TO THE DEALERSHIP ABOUT THE ISSUE. IT SEEMS LIKE THEY DO NOT CARE FOR THE CUSTOMERS SAFTEY OR ABOUT THE LOSS IM TAKING FOR A CAR THAT NEVER WORKED PROPERLY WHEN I BOUGHT. HYUNDAI REFUSES TO HELP ME OR GIVE ME A NEW CAR WITHOUT PAYING. HELP ME.

THE RPM'S REV TO 6500, BUT THE CAR DOES NOT MOVE. WHEN TRYING TO ENTER THE EXPRESS WAY CAR DOES NOT SHIFT RIGHT, RPM REVS TO 6500, AND DOES NOT SHIFT TO THE NEXT GEAR. I FEAR FOR MY LIFE WHEN ENTERING ANY HIGHWAY. THE CAR CAN'T EVEN PASS ANOTHER VEHICLE GOING 40MPH. DEALER SAYS NOTHING IS WRONG!!! ALSO WHEN TURNING A CORNER VEHICLE HESITATES TO ACCELERATE, THIS IS A VERY DANGEROUS VEHICLE, I DO NOT FEEL SAFE WHEN I DRIVE IT. SOMETHING IS WRONG WITH THE ELECTRONIC SHIFTING MODULE I THINK. I HOPE THAT THIS COMPLAINT WILL LET OTHERS KNOW THAT THIS VEHICLE HAS ACCELERATION ISSUES. THE DEALER TOLD ME ON MY LAST VISIT THE EVERYONE COMPLAINS ABOUT THIS SAME ISSUE.

I WAS DRIVING ~60 MPH ON A NEW/SMOOTH HIGHWAY (I-60 IN MESA) THAT WAS EMPTY (NO CARS WERE IN FRONT OF ME FOR AT LEAST 2 MILES). THE SUNROOF/PANORAMIC-ROOF SUDDENLY SHATTERED (EXPLODED) AND THE GLASS FLEW EVERYWHERE. GLASS FELL ON MY HEAD, EVERYWHERE IN THE CAR AND EVEN DAMAGED THE CAR ANTENNA AND SPOILER (ON THE OUTSIDE OF THE CAR). THE TEMPERATURE WAS ~60 DEGREES F, THERE WERE NO ROCKS/DEBRIS FLYING AROUND AND THE CAR WAS DRIVING SMOOTHLY (NO BUMPS ON THE ROAD). THE DEALERSHIP IS TELLING ME A ROCK HIT IT (EVEN THOUGH THERE IS NO EVIDENCE) AND ARE MAKING ME COVER THE REPAIRS! THIS IS NOT RIGHT. *TR

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE SHATTERED GLASS PIECES DAMAGED THE BODY OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 438. UPDATED 03/01/17*LJ THE CONSUMER STATED THE SUN ROOF WAS REPAIRED. THE DEALER DECLINED TO REPAIR THE DAMAGES TO THE BODY OF THE VEHICLE. UPDATED 09/15/2017*JS

AT TIMES STARTING FROM A DEAD STOP WHEN ACCELERATING TO PULL INTO ON COMING TRAFFIC THE ENGINE RPM WILL GO AS HIGH AS 6000 RPM AND AS FAR AS MY MPH WILL BE APPROXIMATELY 10 TO 15 MPH AND IT SEEMS AS THE TRANSMISSION IS NOT ENGAGING. LAST TIME THIS OCCURRED I WAS THIS ISSUE NEARLY CAUSED AN ACCIDENT . I HAVE TAKEN THIS VEHICLE TO THE DEALERSHIP WITHOUT ANY PROBLEMS FOUND. THIS CONDITION CONCERNS ME BECAUSE I NEVER KNOW WHEN THIS PROBLEM WILL ARISE. WITH A LOW MILEAGE CAR AT JUST OVER 6300 MILES IT MAKES ME VERY ANXIOUS THAT I COULD POSSIBLY IN A SERIOUS ACCIDENT