2013 HYUNDAI VELOSTER Complaints

THE DRIVERS SIDE WINDOW DOES NOT COME BACK UP THE MOTOR ENGAGES AND WINDOW STUCK IN OPEN ALSO OCCURED ON THE PASSENGER REAR WINDOW

AC KNOB STOPPED ENGAGING AND ONLY FAN ONLY RUNS ON ONE SETTING ALSO THE REAR HATCH BUTTON STOPPED WORKING

THE AC FAN CONTROL SWITCH ON THE DASH MELTS ON THE BACK OF IT AND CAUSES THE SWITCH TO ONLY WORK ON SPEED 1 AND IN SOME CASES NOT AT ALL. NOW IVE RESEARCHED THIS MULTIPLE TIMES AND MANY MANY PEOPLE HAVE HAD THE SAME ISSUE THAT IM HAVING AND SOME HAVE EVEN HAD THEIR WHILE CAR CATCH FIRE. SO TO BETTER EXPLAIN IM ADDING A YOUTUBE LINK THAT EXPLAINS WHAT HAS HAPPENED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=1CKRHIB7XNU&FEATURE=SHARE

MY DTR'S 2013 HYUNDAI VELOSTER WENT UP IN FLAMES QUICKLY AFTER STARTING TO SMOKE FROM FRONT OF ENGINE ON 4-14-19. DRIVING CONDITIONS WERE IDEAL AND SHE WAS DRIVING AROUND 65 M/H OR HWY 17, GETTING CLOSE TO 280. WE HAD JUST BOUGHT THE CAR FROM HYUNDAI DEALER IN FREMONT A FEW MONTHS PRIOR.

6 SPEED MANUAL TRANSMISSION CLUTCH PEDAL DROPS TO THE FLOOR BY ITSELF AND DOES NOT DISENGAGE THE TRANSMISSION. CANNOT SHIFT INTO OR OUT OF ANY GEAR. HAPPENS AT RANDOM TIMES EITHER DRIVING OR PARKED ENGINE RUNNING OR NOT. IF I RAISE THE PEDAL BY HAND IT REMAINS UP AND THE CLUTCH AND THE VEHICLE OPERATES NORMALLY UNTIL THE NEXT TIME IT HAPPENS. VERY DANGEROUS IN TRAFFIC BECAUSE I CANNOT MANEUVER SAFELY CAUSING OTHER CARS TO TAKE EVASIVE ACTIONS TO AVOID ME UNTIL I CAN SAFELY REACH DOWN UNDER THE DASH TO LIFT THE PEDAL AND REGAIN CONTROL. REPORTED TO DEALER THREE TIMES BUT THEY REFUSE TO ADDRESS THE ISSUE BECAUSE THEY CAN'T MAKE IT HAPPEN AT WILL.

THE AIR BAG MODULE (CODEB1346) IS NON FUNCTIONING IN 2013 HYUNDAI VELOSTER. MANUFACTURER NOR EXTENDED WARRANTY WILL NOT COVER AS THEY DEEM AIRBAG MODULE PART OF THE SEAT BELT CLAUSE. I WAS INFORMED THIS CAN CAUSE AIRBAGS TO NOT DEPLOY IN EVENT OF AN ACCIDENT. HYUNDAI IS NON RESPONSIVE TO INQUIRIES ABOUT REPLACEMENT. THIS IS A MAJOR SAFETY ISSUE AND, UPON INQUIRY TO OTHER VELOSTER OWNERS, THIS OCCURS VERY FREQUENTLY IN HYUNDAI VELOSTERS.

WHILE GOING AT SLOW ROAD SPEEDS,ON A CITY STREET, IT THREW A ROD WITH NO WARNING. THERE IS ONLY 54,000 MILES ON THE CAR, WE HADN'T EVEN HAD A CHANCE TO TAKE IT IN FOR THE RECALL SOFTWARE CORRECTION, SINCE THEY JUST RECENTLY NOTIFIED US OF THAT. WE HAD NO WARNING SIGNS, AND THE OIL HAS BEEN CHANGED REGULARLY, THE LAST TIME BEING JUST A FEW WEEKS, BEFORE THIS INCIDENT. GIVEN THE NUMBER OF COMPLAINTS I HAVE FOUND, SOME INVOLVING VEHICLES WITH AS LOW AS 4,000 MILES ON THEM, AND THE LACK OF SUPPORT FROM HYUNDAI, I DO NOT THINK THEY ARE FULLY LOOKING INTO THE DANGERS OF THIS ISSUE, AND THAT THEY ARE NOT TAKING IT SERIOUSLY. IF WE HAD BEEN GOING FASTER, WHEN IT HAPPENED, IT WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT, SINCE THE CAR JUST SHUT DOWN WITH NO WARNING, AND ALL WE HEARD WAS SOME SUDDEN NOISE. THE CAR IS CURRENTLY WITH HYUNDAI OF RENTON/CARPROS. SO FAR, THEY HAVE REFUSED TO ACCEPT THESE OCCURRENCES AS BEING RELATED TO THE RECALL ISSUE FROM HIGH PRESSURE WEAKENING THE RODS, AND HAVE REFUSED TO HELP PEOPLE WITH WARRANTY REPLACEMENTS. WE CAN PROVIDE MORE INFORMATION, AND OIL CHANGE DOCUMENTATION, AND ETC., UPON REQUEST.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. THE CONTACT STATED THAT THE CLIMATE CONTROL FAN SWITCH MELTED, WHICH AFFECTED THE FAN SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED DUELL'S EVANSVILLE HYUNDAI (LOCATED AT 4400 E DIVISION ST, EVANSVILLE, IN 47715, (812) 473-4400) WHERE IT WAS DIAGNOSED THAT THE CONTROL FAN SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,618.

DURING A NORMAL DRIVE FROM WORK, THE CAR HESITATED TO ACCELERATE FROM SITTING AT THE RED STREET LIGHT AND WHITE SMOKE BEGAN TO COME OUT OF THE EXHAUST PIPE. THERE WAS NO SIGN OF CAR TROUBLE,NO ENGINE LIGHT INDICATOR NOR ANY KIND OF ACKNOWLEDGMENT THAT THERE WAS A PROBLEM WITH THE CAR. I IMMEDIATELY COAST TO THE NEAREST PARKING LOT WHICH WAS A HOLIDAY EXPRESS HOTEL. I THEN CALLED USAA AND REQUESTED TOW SERVICE TO HAVE TOWED TO SOUTH TOWNE HYUNDAI OF RIVERDALE, GA. ON MONDAY AUGUST 12, 2019. I EXPLAINED TO THE SERVICE REPRESENTATIVE OF MY ISSUE. HE CALLED TUESDAY MORNING AND ASKED AGAIN WHAT EXACTLY WAS THE ISSUE IN WHICH I EXPLAINED AGAIN. HE NEVER HEARD FROM THE SERVICE REPRESENTATIVE AGAIN. I CALLED TUESDAY LATER THAT EVENING, LEFT A MESSAGE AND NO CALL BACK. ON WEDNESDAY, I CALLED LEFT A MESSAGE WITH THE SERVICE MANAGER TO GIVE ME A CALL AND NO ONE CALLED. I WENT UP TO SOUTH TOWNE DEALERSHIP IN WHICH I WAITED AND UNTIL I ASKED A LADY WHO SAT IN AN OFFICE NEXT TO THE PARTS DEPARTMENT FOR HELP. SHE WENT TO THE AUTOMOTIVE GARAGE CAME BACK AND SAID THEY TOOK THE OIL PAN OFF SAW SHAVINGS AND NOTED IT WAS A BAD ENGINE AND THE COST WAS $2500.00 FOR THE ENGINE PLUS LABOR WHICH WOULD BE AROUND $5000 TO $6000 DOLLARS. I WAS SHOCKED BECAUSE I JUST PURCHASED THE VEHICLE LESS THAN A MONTH AGO AND HAD NOT DRIVING THE CAR 1000 MILES. I ASK IF ADDITIONAL TEST WERE PERFORMED SHE SAID NO BECAUSE THE TOOK THE OIL PAN OFF FIRST. THERE WERE NO DIAGNOSTIC READING, NO OIL CHECK, NO THROTTLE CABLE CHECK PERFORMED. I AM LOST BECAUSE NUMEROUS CARS ARE HAVING THE SAME ENGINE ISSUE AND THERE WAS A RECALL FOR 2013 HYUNDAI VELOSTER TURBO ENGINE EARLY THIS YEAR HOWEVER NOT FOR THE NON-TURBO WHICH IS EXTREMELY UNFAIR BECAUSE OF THE SHAVINGS FROM THE PISTONS WHICH IS NOT AN OIL CHANGE ISSUE NOR IS IT AN OWNER MAINTENANCE ISSUE AND THERE WERE NO WARNINGS OR SIGN OF TROUBLE.

CONTOL ASSY-HEAT, PART NUMBER 97250-2V010-BLH HEATS UP AND MELTS ALL SWITCHES AND WIRING AND CAUSES A FIRE HAZARD