2012 HYUNDAI VELOSTER Complaints

I WAS DRIVING AROUND 40 MPH AND I HEARD A NOISE LIKE GLASS CRACKING AND THEN A FEW SECONDS LATER, THE MOONROOF EXPLODED AND FELL ON MY HEAD AND DOWN MY BACK. IT WAS RAINING SO SINCE I WAS CLOSER TO HOME THAN THE DEALERSHIP, I TURNED AROUND AND WENT BACK HOME. THE GLASS BROKE UP IN SUCH SMALL PIECES, MY FINGER WAS CUT, BUT NO OTHER INJURIES THANK GOODNESS. UPDATED 11/01/12*LJ UPDATED IVOQ 11/01/12

I WAS DRIVING ON MAJOR HWY THRU MS ABOUT 4 IN THE AFTERNOON TEMPS ABOUT 90-95 SPEED LIMIT IS 70 MPH THAT WAS MY APPROX SPEED , THERE WAS 1 CAR ABOUT 1/2 MILE AHEAD OF ME 1 CAR BEHIND ME , THEN KABOOM, MY SUN ROOF EXPLODED, GLASS WAS EVERYWHERE, IF THERE WERE ANY OTHER CARS ON THAT ROAD THERE WOULD HAVE BEEN A MAJOR ACCIDENT AS I WAS ALL OVER BOTH LANES. I TOOK MY CAR TO THE DEALERSHIP WHERE I BOUGHT IT, THEY SAID "A ROCK HIT MY SUNROOF" SORRY, WILSON THERE IS A VERY SLIM CHANCE THAT A ROCK WAS IN THE AIR, AND EVEN A SLIMMER CHANCE IT WOULD HIT MY SUNROOF, THAT JUST DIDN'T HAPPEN, THIS IS A DEFECT IN THE CAR DESIGN AND NEEDS TO BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED, HYUNDAI NEEDS TO STEP UP AND RECALL, AND DEALERSHIPS NEED TO APOLOGIZE FOR TREATING PEOPLE LIKE ...... *TR UPDATED 11/01/12*LJ UPDATED 11/01/12

I WAS DRIVING MY HYUNDAI VELOSTER ON A SMOOTH PAVED HWY, GOING ABOUT 60 MILES/HR, ON A SUNNY DAY, SUN SHADE OPEN/ MOONROOF CLOSED WHEN THE MOONROOF EXPLODED (IMPLODED). THERE WERE NO OTHER VEHICLES NEAR ME AND NO DEBRIS IN THE ROADWAY. THE EXPLOSION WAS EXTREMELY LOUD, SENDING SHATTERED GLASS THROUGHOUT THE CAR, IN MY CLOTHES AND HAIR. THANKFULLY MY 2 YR OLD GRAND DAUGHTER WAS NOT IN HER CAR SEAT IN THE REAR, SHE PROBABLY WOULD HAVE LOST HER EYESIGHT OR WORSE. THE EXPLOSION WAS SO LOUD, IT SOUNDED LIKE A TRUCK RAN INTO THE CAR. I CLOSED MY EYES FOR A FEW SECONDS BECAUSE OF THE GLASS FALLING DOWN ON ME. I'M NOT SURE HOW I WAS ABLE TO KEEP FROM LOSING CONTROL OF THE STEERING. I WAS TERRIFIED AND STILL HAVE NOT WANTED TO DRIVE THE CAR SINCE. *TR

I PURCHASED THE VELOSTER IN EARLY DECEMBER 2011. IT WAS AT SCHOOL IN THE PARKING STRUCTURE IN FEBRUARY OF 2012 WHEN I GOT A CALL FROM THE CAMPUS POLICE DEPARTMENT SAYING MY CAR HAD DAMAGE. WHEN I ARRIVED AT THE SCENE, I FOUND THE SUNROOF COMPLETELY EXPLODED. AT THE SCENE AND AFTER THE INCIDENT, THERE WERE NO WITNESSES OF SOMEONE PHYSICALLY BREAKING IN THE WINDOW. THERE IS A DECENT AMOUNT OF TRAFFIC THROUGH THE AREA SO THE IDEA OF SOMEONE BEING ABLE TO BREAK THE SUNROOF IN THE MIDDLE OF THE DAY WITHOUT BEING SEEN IS UNLIKELY. THERE WAS NO DAMAGE TO ANY OTHER OF THE WINDOWS OR ANY OTHER PARTS OF THE CAR...THERE WAS JUST AN EXPLODED SUNROOF. THERE WAS NO ATTEMPT TO GET INTO THE CAR FROM THE SUNROOF AND NOTHING WAS STOLEN FROM INSIDE OF THE CAR. THE POLICE REPORT STATES THAT IT MUST HAVE BEEN VANDALISM OR ATTEMPTED ROBBERY, BUT FROM THE SHRAPNEL PATTERNS FROM THE GLASS SEEMING TO BLOWN OUTWARD FROM THE INSIDE, FINDING NO OBJECTS TO BREAK INTO THE CAR, AND THE LACK OF STOLEN PROPERTY. I WHOLE HEARTEDLY BELIEVE THAT THE GLASS HAD SPONTANEOUS BLOWOUT WHICH COST $7000 IN REPAIR COSTS. *TR UPDATED 10/19/12 *CN UPDATED 10/23/2012 *JS

ON SEPTEMBER 29, 2012 (APPROXIMATELY 1 PM) MY WIFE WAS DRIVING AT 55MPH ON I 93 NEAR EXIT 8 IN MANCHESTER NEW HAMPSHIRE. SHE DROVE OVER A NORMAL BUMP IN THE ROAD AND WITHOUT WARNING THE SUN ROOF OF MY 2012 HYUNDAI VELOSTER EXPLODED INTO AND OUT OF THE CAR. MY WIFE HAD GLASS EMBED INTO HER SCALP. SHE PROCEEDED TO EXIT 9 AND PULLED OFF THE HIGHWAY WHERE SHE MET ME. INJURIES WERE MINOR AND NO PROFESSIONAL HELP WAS NEEDED, I REMOVED THE GLASS FROM HER SCALP. WE CALLED THE NH STATE POLICE AND NOTIFIED THEM OF THE INCIDENT. WE DID NOT FILE AN OFFICIAL POLICE REPORT AT THAT TIME. THE SUN ROOF GLASS WAS DESTROYED AND COVERED THE INTERIOR AND EXTERIOR. THE PAINT ON THE EXTERIOR HAS MANY SCRATCHES AND DEEP GOUGES, THE INTERIOR HAS GLASS EMBEDDED INTO THE UPHOLSTERY. TODAY (OCT 9, 2012) I WENT TO PICK UP MY CAR AT THE DEALER, THE ROOF HAS BEEN FIXED BUT THE PAINT IS DESTROYED BY THE INCIDENT AND THE INTERIOR HAS GLASS EMBEDDED INTO IT. THE CAR IS A HAZARD TO TRY AND SIT IN. I BRUSHED THE REAR SEAT AND GLASS STUCK INTO MY HAND. THE CAR IS CURRENTLY AT THE DEALER, THIS ISSUE IS STILL IN PROCESS WITH THE DEALERSHIP. MY WIFE REFUSES TO DRIVE THE VEHICLE. I HAVE ASKED FOR A WRITTEN DOCUMENT FROM HYUNDAI SUCH AS AN ENGINEERING REPORT STATING THAT THE PROBLEM HAS BEEN RESEARCHED, RESOLVED AND THAT CORRECTED COMPONENTS ARE BEING INSTALLED IN OUR CAR & NOT JUST ANOTHER PIECE OF DEFECTIVE GLASS INSTALLED THAT WILL SHATTER ON US WHILE DRIVING AT HIGHWAY SPEEDS. I WANT MY NEW CAR PUT BACK TO NEW CONDITION LIKE IT WAS BEFORE THIS INCIDENT. I ALSO FILED A FORMAL COMPLAINT WITH HYUNDAI AFTER THE INCIDENT ON OCTOBER 1, 2012. I CAN SUPPLY YOU WITH THE CASE NUMBER IF NECESSARY. *TR ...UPDATED 10/17/12 *BF UPDATED 10/19/2012 *JS

GLASS AND VISIBILITY PROBLEM: IN FEB. 2012 THE LARGE BACK GLASS (HORIZONTAL GLASS IN THE BACK DOOR) IN THE CAR BROKE WITHOUT ANY APPARENT REASON. TEMPERATURE WAS NORMAL AT THE TIME AND NO OUTSIDE OBJECT WAS FOUND IN THE CAR. IT WAS A DANGEROUS SITUATION AND VERY EXPENSIVE FIX. HYUNDAI COMPANY DID NOT COVER THE REPAIR COST UNDER WARRANTY. ELECTRICAL PROBLEM: FROM JUNE 2012 TOO PRESENT, THERE IS ERROR MESSAGE POPPING OUT THAT BLUELINK IS ACTIVE BUT NOT REGISTERED. AFTER ALMOST 4 MONTHS OF CONTACTING THE CUSTOMER SERVICE AND DEALER SHIP THEY WERE NOT ABLE TO FIX THIS ERROR MESSAGE. EACH TIME THAT I TURN ON THE CAR, THIS MESSAGE PUPS UP WHICH IS DISTRACTING AND DANGEROUS. APPARENTLY THIS IS A COMMON ERROR WITH NEW HYUNDAI CARS WITH BLUELINK. *TR

I WAS TRAVELING DOWN I-684 IN NEW YORK STATE WHEN MY SUNROOF EXPLODED ALL OVER ME. I WAS TRAVELING AT THE SPEED LIMIT, NO ONE WAS IMMEDIATELY IN FRONT OF ME AND NOTHING WAS IN THE ROAD OR AIRBORNE. IT SOUNDED LIKE A GUNSHOT AND THEN THE ROOF WAS SHATTERING ALL OVER ME. *TR UPDATED 10/16/12*LJ UPDATED 10/23/12*LJ UPDATED 10/26/2012 *JS

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER (N/A). THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WHEN ATTEMPTING TO ACCELERATE. THE RPM GAUGE INCREASED EXCESSIVELY BUT THE VEHICLE WOULD NOT MOVE. IN ADDITION, THERE WAS A CLICKING AND CLANKING NOISE IN THE DUAL CLUTCH TRANSMISSION EACH TIME THE GEARS ATTEMPTED TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE NOISE AND SHIFTING WAS A CHARACTERISTIC OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE CONTINUES TO EXHIBIT THE FAILURE AND WAS SCHEDULED TO BE TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2719. THE CURRENT MILEAGE WAS 3100. ## VIN PASSED ## 2013 HYUNDAI VELOSTER ##

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT STATED WHILE DRIVING 45 MPH THERE WAS A LOUD EXPLOSION ON THE ROOF. THE CONTACT REALIZED THAT THE GLASS IN THE SUNROOF WAS BROKEN WHEN IT PENETRATED THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT AND RIGHT ARM. THE PASSENGER IN THE FRONT SEAT WAS ALSO INJURED ON THE ARMS AND FACE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 8,000. UPDATED 10/12/12*LJ UPDATED 10/17/2012 *JS

I WAS DRIVING MY CAR DOWN A COUNTRY ROAD. NO CARS IN FRONT OF ME AND NONE COMING TOWARDS ME. MY HUSBAND WAS FOLLOWING BEHIND ME BECAUSE WE HAD JUST PICKED UP CAR FROM HAVING ITS FIRST OIL CHANGE AND TIRE ROTATION. I WAS DOING BETWEEN 45 AND 50MPH. ALL OF A SUDDEN THERE WAS A LOUD BANG LIKE A GUNSHOT AND I HEARD SOMETHING RAINING DOWN ON MY CAR. I LOOKED IN THE MIRROR AND SAW GLASS FLYING EVERYWHERE. I PULLED OVER AND ASKED MY HUSBAND IF SOMETHING HIT THE CAR. HE SAID NO - IT LOOKED LIKE THE GLASS IN THE SUNROOF BLEW STRAIGHT UP LIKE A COKE EXPLODING. THE GLASS ACTUALLY HIT THE FRONT OF HIS CAR. THE GLASS WAS IN MY HAIR, DOWN THE BACK OF MY SHIRT AND PANTS. THE GLASS SCRATCHED ME IN SEVERAL PLACES. *TR