2012 HYUNDAI VELOSTER Complaints

EPS INDICATER LIGHT CAME ON AND LOST POWER STEERING. PULLED OVER, TURNED THE ENGINE OFF AND RESTARTER AFTER A FEW SECONDS. STEERING BACK TO NORMAL. THIS HAPPENS USUALLY THE FIRST START OF THE DAY. CAR GOING TO THE DEALERSHIP TO SEE WHAT THE PROBLEM IS. ONLY HAD THE CAR THREE WEEKS. *TT

BEGINNING IN FEBRUARY, NOTICED BRAKE DUST SMELL COMING FROM THE DRIVER'S SIDE REAR WHEEL. UPON INSPECTION FOUND THAT THE PARKING BRAKE LINKAGE WAS STICKING IN THE "ON" POSITION WHEN THE PARKING BRAKE LEVER WAS RELEASED. AT THE SAME TIME EXPERIENCED A SMALL PULL TO THE LEFT AND A NOTICEABLE LOSS IN M.P.G. A TRIP TO THE LOCAL HYUNDAI SERVICE DEPARTMENT CONFIRMED THAT THE RIGHT REAR CALIPER WAS STICKING. I WAS TOLD THAT THE PROBLEM WAS ONLY FOR THE "DEFECTIVE" DRIVERS SIDE AND IT WAS A MANUFACTURING PROBLEM. THE REPAIR HAPPENED IN MARCH AND SEEMED TO BE WORKING FINE AT THAT TIME. IN APRIL, A "BANG" SOUND STATED TO BE HEARD WHEN RELEASING THE PARKING AND DRIVING AWAY AFTER SITTING OVER NIGHT. THIS "BANG" SOUND STATED AS AN ONLY ONCE A WEEK PROBLEM TO NOW AN EVERY DAY PROBLEM. I HAVE LOOKED AND CONFIRMED THAT NOW "BOTH" REAR CALIPERS ARE STICKING UPON RELEASING THE BRAKE IN THE MORNING. THE PROBLEM IS STILL HAPPING AND NOW BRAKING WHILE DRIVING IS STARTING TO BECOME INCONSISTENT. SOMETIMES THE CAR BRAKES FINE, OTHER TIMES THE CAR SEEMS TO HAVE A NOTICEABLE "WEAK" BRAKING FUNCTION (INCREASING STOPPING DISTANCE). UPON LOOKING UP PROBLEM ON THE INTERNET, I DISCOVERED THAT MANY OTHER OWNERS OF 2012 VELOSTERS ARE HAVING THE SAME PROBLEM. THE PROBLEM SEEMS TO BE FOR OWNERS IN NORTHERN PART OF THE NORTH AMERICA WHERE DIRTY/ SALTY ROADS ARE SEEN (I LIVE IN VERMONT). MY CONCERN IS THAT THE BRAKING SYSTEM WAS NOT DESIGN TO DEAL WITH THESE CONDITIONS AND CORROSION IS AFFECTING THE FUNCTION OF THE REAR BRAKING SYSTEM. I'M ALSO CONCERNED THAT HYUNDAI MOTOR COMPANY IS NOT COMING UP WITH A SOLUTION AND IS JUST REPLACING THE SAME DEFECTIVE CALIPER WITH ANOTHER ONE. *TR

WHILE APPROACHING A TRAFFIC CIRCLE, THE DRIVER SLOWED THE CAR FROM 30 MPH TO ABOUT 15 MPH FOR TRAFFIC SEQUENCING. WHEN THE ACCELERATOR WAS PRESSED, THE RPM INCREASED TO ABOUT 6000, BUT THE CAR DID NOT ACCELERATE FOR 3-5 SECONDS, WHICH CAUSED ONCOMING CARS TO SWERVE TO AVOID A COLLISION. A SIMILAR SITUATION DEVELOPED SEVERAL WEEKS LATER WHEN MERGING FROM ONE FREEWAY ONTO ANOTHER. SEVERAL MECHANICS HAVE TERMED THIS SITUATION AS A "FALSE NEUTRAL," WHERE THE COMPUTER CONTROLS ATTEMPT TO DETERMINE INTO WHICH GEAR TO DOWNSHIFT, IN ORDER TO MAXIMIZE ACCELERATION TORQUE. WHATEVER IT IS, ALTHOUGH HYUNDAI MECHANICS SAY IT'S "NORMAL," I THINK IT IS UNSAFE AND THE PROBLEM MUST BE ADDRESSED. TIMELY AND RELIABLE ACCELERATION SHOULD BE A GIVEN IN ANY NEW VEHICLE. THE VEHICLE HAS A DUAL-CLUTCH TRANSMISSION, WHICH THE SERVICE MANAGER AT THE DEALER STATED WAS SUSCEPTIBLE TO THE DELAYED ACCELERATION, BUT WAS NORMAL. UPDATED IVOQ 05/22/12 *TR

THERE IS ONE SERIOUS SAFETY DEFECT WITH THIS CAR, THE SIDE MIRROR ADJUSTMENTS (IN PARTICULAR THE PASSENGER'S SIDE). THE DEALERSHIP HAS NOT BEEN ABLE TO PROPERLY ADJUST THE MIRROR AND THEY STATED THAT THE LIMITED ADJUSTABLE WAS "JUST HOW IT WAS DESIGNED." THEREFORE, I WOULD LIKE THIS RESEARCHED FURTHER AND CORRECTIVE ACTIONS TAKEN. THIS CAR IS NOT AS SAFE AS IT SHOULD BE. SPECIFICALLY, WHEN A TALL, LARGER PERSON HAS THE SEAT SET IN THE FAR BACK POSITION, AND SITS UP FAIRLY HIGH, THE RIGHT SIDE MIRROR CANNOT BE PROPERLY ADJUSTED, AND IN COMBINATION WITH THE REAR VIEW MIRRORS AND THE LEFT SIDE MIRROR, IT CREATES "BLIND SPOTS," AND, IN PARTICULAR, A VERY LARGE "BLIND SPOT" TO THE RIGHT--VERY DANGEROUS WHEN CHANGING LANES OR PASSING! *TR

TL* THE CONTACT OWNS A 2012 HYUNDAI VELOSTER. THE CONTACT WAS DRIVING 67 MPH WHEN THE FRONT PASSENGER SIDE RIM EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY ROAD DEBRIS, WHICH IMPACTED THE TIRE AND DESTROYED THE RIM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,700.

REAR SEATBELTS MAY BECOME STUCK UNDER SEATBELT GUIDE. OCCURS MORE OFTEN IN REAR PASSENGER SEAT ON DRIVERS SIDE. IF REAR SEAT OCCUPANTS LEAN FORWARD, THEIR BELT MAY BECOME STUCK. WHEN SITTING BACK UPRIGHT, THERE IS SLACK IN THE SEATBELT. *TR

THE SPEEDOMETER DOES NOT TELL YOU THE SPEED YOU ARE ACTUALLY GOING IT IS OFF 4 MILES AN HOUR AT 20 THEN 5 MILES AT 40 AND 6 MILES AT 60 AND 7 MILES AT75 MPH AND SO ON UP TO 15 OFF AT 140 MPH YOU HAVE TO DRIVE FASTER THAN YOU ARE SUPPOSE TO GO THE ACTUAL SPEED LIMIT THIS IS VERY DIFFICULTY TO KEEP TRACK OF AS I AM A DISABLED VETERAN WHO BOUGHT THIS CAR TO GET BACK AND FORTH 300 MILES TO MEDICAL APPTMENTS.I AM HAVING PROBLEMS GETTING HYUNDAI TO FIX THIS THEY REPLACED THE SPEEDOMETER UNIT WITH A NEW ONE AND NOW THE ODOMETER IS OFF BY 3641 MILES. THEY ARE TELLING ME THAT THE SPEEDOMETER IS WITHIN ACCEPTABLE LIMITS IF IT IS 5%OFF BUT IT IS MORE LIKE 9 TO 12 % OFF AND THEY ARE NOT LISTENING TO ME AND ARE UNWILLING TO HELP RESOLVE THE ISSUE. HOW DO I GET THIS FIXED AS I KNOW THIS IS A SAFETY HAZARD AND THEY REFUSE TO HELP ME OR TO EXCHANGE THE NEW CAR? *TR