2013 HYUNDAI VELOSTER Complaints

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF EXPLODED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESUMED DRIVING WITH GLASS INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN HYUNDAI DEALER IN AUSTIN, TX WHERE THE BROKEN GLASS WAS VACUUMED OUT. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO WHERE IT WAS PURCHASED. THE CONTACT TOOK THE VEHICLE TO WIESNER HYUNDAI LOCATED IN CONROE, TX WHO STATED THAT THE CONTACT WAS BEHIND ON HER WARRANTY AND THE VEHICLE COULD NOT BE SERVICED. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND WARRANTY FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED WITH THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

INCIDENT HAPPENED ON JULY 21ST 2017 AT 1:45PM AT 9701 DESSAU ROAD, AUSTIN TEXAS. I WAS COMING AROUND THE CORNER AT DESSAU AND RUNDBERG HEADING NORTH AND I FELT THE CAR SKIP A LITTLE AND HAD SOME LOSS OF POWER. I PULLED INTO THE PARKING LOT AT 9701 DESSAU AND THE CAR WAS SMOKING AND THE BRAKES WENT OUT. I PULLED THE EMERGENCY BRAKE AND THEN OPENED THE HOOD, THERE WAS FIRE AND BLACK SMOKE COMING OUT AND I RAN INSIDE TO GET A FIRE EXTINGUISHER. IT LOOKED LIKE THE ALTERNATOR FAILED AND CAUGHT ON FIRE. THE FIRE SPREAD UNDER THE MOTOR COVER AND BURNED SOME OF THE HOOD, BUT I GOT TO IT QUICKLY AND MINIMAL DAMAGE WAS DONE. I COULD HAVE CRASHED AND DIED.

WHEN STOPPING AT A STOP SIGN WHILE PRESSING THE BRAKE AND THE CLUTCH DOWN AT THE SAME TIME ON MULTIPLE OCCASIONS IT SEEMS THE SYSTEM LOSES PRESSURE AND THE CLUTCH PEDAL STICKS TO THE FLOOR AND WILL NOT RELEASE. THE ONLY WAY TO GET THE CLUTCH UP IS TO LIFT WITH FOOT OR HAND CAUSING A DELAY IN TAKING OFF. THIS HAS BEEN TAKEN TO THE DEALER FOR THEM NOT TO REPLICATE RESULTING IN MY FAMILY DRIVING THIS CAR UNTIL SOME FURTHER ACTION IS TAKEN OR THE PROBLEM GETS WORSE. IT ALWAYS SEEMS TO DO THIS WHILE IN NEUTRAL SHIFTING TO FIRST WHILE HITTING THE BRAKE AND THE CLUTCH COMING TO A STOP. SOME RESEARCH ON THE NET SAYS SLAVE OR MASTER CYLINDER STICKING.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF SUDDENLY EXPLODED AND GLASS FELL ONTO THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER (BILL MARSH HYUNDAI IN TRAVERSE MI), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO LOSE POWER AND ACCELERATION. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FOLLOWING DAY, THE CONTACT DROVE TO THE DEALER (UNIVERSITY HYUNDAI IN DECATOR, ALABAMA) WHERE THE VEHICLE WAS KEPT FOR ONE AND A HALF MONTHS WITHOUT RENDERING A DIAGNOSIS. THE CONTACT WAS PROVIDED WITH A RENTAL VEHICLE IN THE INTERIM; HOWEVER, THE DEALER WAS CURRENTLY REQUESTING PAYMENT IN FULL FOR THE RENTAL VEHICLE BEFORE RELEASING THE CONTACT'S VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED PER A RECALL FOR THE FUEL LINE THAT, IN TURN, DAMAGED OTHER PARTS OF THE ENGINE THAT WERE NOT COVERED BY THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE RECALL DETAILS WERE NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

HAD CAR FOR AROUND A YEAR AND HAVE HAD NOTHING BUT ISSUES WITH SHAKES SUSPENSION AND AS OF RECENT A ROD THREW THROUGH MY ENGINE WALL THROUGH MY OIL COMPARTMENT. I KEEP UP WITH THE MAINTENANCE OF THE CAR REGULARLY AND FOR SOMETHING SO HUGE OF THAT NATURE TO HAPPEN IS BIZARRE. APPARENTLY HUNDREDS OF MILLIONS OF HYUNDAIS HAVE BEEN RECALLED DUE TO ENGINE FAILURE (RODS BEING THROWN). I'M HAVING THE SAME ISSUE AS MANY OTHER DRIVERS WITH NO RESOLUTION. I'VE REACHED OUT HYUNDAI MULTIPLE TIMES TO HAVE THEM INSPECT THE VEHICLE AND HAVE EVEN HAD THEM JUST DRIVE IT AROUND BECAUSE YOU CAN TELL RIGHT AWAY THIS CAR DRIVES FUNNY. THEY ONLY RESPONDED WITH WELL IT'S JUST THE TYPE OF CAR. WELL I WOULD HAVE NEVER BOUGHT THIS CAR IF I KNEW I WOULD BE HAVING THIS MANY ISSUES. THIS CAR IS UNSAFE AND NEEDS TO HAVE THE ENGINE PROBLEMS RECALLED ALONG WITH THE SUSPENSION WHEN IT JUMPS OUT OF LINE. I FEEL LIKE THE SHAKEY SUSPENSION WHEN HITTING A SMALL BUMP AND EVERY OTHER PROBLEM HAS BEEN LEADING UP TO THROWING THE ROD. I'M SO DISAPPOINTED AND WILL BE FILLING LEGAL ACTION IF THIS DOES NOT GET RESOLVED IN MY FAVOR. AS I HAVE NO OTHER CHOICE.

TL* THE CONTACT OWNS A 2013 HYUNDAI VELOSTER. WHILE DRIVING 50 MPH, THE CLUTCH PEDAL COLLAPSED ONTO THE FLOORBOARD. THE VEHICLE STALLED DIRECTLY AFTERWARDS DUE TO THE INABILITY TO SWITCH GEARS PROPERLY. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE RIGHT SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

ONE AFTERNOON DURING RUSH HOUR IN THE BRONX MY GEAR STICK WOULD NOT SHIFT FROM P TO D SO I HAD TO USE THE OVERRIDE SHIFTIER FUNCTION JUST TO GET MY CAR TO MOVE. ALONG WITH THE GEAR SHIFT NOT WORKING NONE OF THE ELECTRICAL COMPONENTS IN THE CAR WORKED NOT MY INDICATORS/HAZARDS, MY WINDOWS WONT WIND DOWN SO I COULD AT LEAST SIGNAL MY INTENTION, MY WIND SHIELD WIPERS WERE NON OPERABLE AND MY SEAT BELT SENSOR DOES NOT WORK. IT WAS POURING OUT THIS DAY AND I HAD NO VISIBILITY BECAUSE MY WIPERS WOULD NOT WORK AND COULD NOT SIGNAL TO OTHER DRIVERS MY INTENTIONS. THE NEXT DAY I TOOK MY CAR TO THE DEALERSHIP AND THEY CONCLUDED THAT THE ISSUE WAS RELATED TO THE AFTERMARKET AUTO START THE PREVIOUS OWNER HAD INSTALLED. SO I HAD THE AUTO START REMOVED BUT THE ISSUE STILL OCCURS, HYUNDAI IS UNSURE OF WHAT IS CAUSING THE PROBLEM. HYUNDAI IS SUGGESTING A COMPLETE REWIRING BECAUSE THEY ARE UNSURE EXACTLY WHAT IS CAUSING THE ISSUE AND CLAIM IT WILL NOT BE COVERED UNDER WARRANTY BECAUSE IT SEEMS TO BE AN ELECTRICAL ISSUE, WHICH ARE NOT COVERED UNDER WARRANTY. THIS WILL COST ME UPWARD OF 7000$. I AM SURE THIS IS A DEFECT THERE IS NO WAY A CAR WITH LESS THAN 30,000 MILES SHOULD BE HAVING SUCH MAJOR ISSUES. THIS VEHICLE IS VERY UNSAFE FOR ME TO DRIVE WITHOUT ANY INDICATORS OR MY GEAR SHIFTIER WORKING. WHEN MAKING A U-TURN OR PULLING INTO PARKING SPOTS IT TAKES ME TWICE AS LONG BECAUSE I NEED TO HAVE SOMETHING SHARP HANDY TO PUSH INTO THE GEAR SHIFT RELEASE BUTTON.

ELECTRONIC GEAR MOTOR OVERHEATED AND LEFT VEHICLE IN OVERDRIVE ON THE HIGHWAY IN STOPPED/SLOWED TRAFFIC. ONCE IN PARK OR NEUTRAL, TRANSMISSION IS DISABLED AND WILL NOT GO INTO ANY GEAR. HAD TO PUSH THE VEHICLE OFF THE ROAD TO HAVE TOWED. DEALER CALLED THE PART THE 'GEAR MOTOR ACTUATOR' AND THAT HE HAS DONE NUMEROUS REPLACEMENTS AND THE PROBLEM IS ONGOING.

MY VELOSTER TURBO SUNROOF RANDOMLY EXPLODED AND SHATTERED ALL ON ME AND AROUND ME LIGHTLY DAMAGING THE INTERIOR OF MY CAR AND GAVE ME A FEW SCRATCHES AND COULD HAVE POTENTIALLY BLINDED ME HAD IT GONE INTO MY EYES. I TRIED TO CALL AND SEE IF HYUNDAI WOULD HELP ME OUT, BUT WAS TOLD TO GET MY CALL INSPECTED AT A DEALERSHIP, ONLY TO BE TOLD THAT HYUNDAI WILL NOT COVER THE REPLACEMENT FOR MY SUNROOF; EVEN THOUGH IT IS A KNOWN FACTORY DEFECT ON MY CAR MAKE AND MODEL AND HAS HAD MULTIPLE REPORTS FROM OWNERS OF THE SAME MAKE AND MODEL. I AM EXTREMELY UPSET WITH THAT FACT AND WANTED TO REPORT THIS ISSUE TO THE NHTSA, AND MAYBE WITH THIS HYUNDAI WILL ACT ON THIS ISSUE SOONER THAN LATER.