2013 HYUNDAI VELOSTER Complaints

THE PROBLEM INITIALLY STARTED WITH AN ERRANT TIRE PRESSURE WARNING WHEN IN REALITY I HAD A FAULTY WHEEL SPEED SENSOR (RIGHT FRONT). THE TIRE WARNING LIGHT WOULD CLEAR WHEN THE IGNITION WAS TURNED OFF THEN BACK ON BUT THE PROBLEM WOULD PERSIST AND PROGRESSED TO THE ELECTRONIC STEERING DISABLING (NO STEERING), THE SPEED CONTROLS NOT FUNCTIONING (NO SPEEDOMETER OR CRUISE CONTROL), THE TRACTION CONTROL DISABLING (NO TRACTION CONTROL), AND MOST WORRISOME IS THAT THE BUILT IN KEYLESS IGNITION SAFETY SYSTEMS WERE DISABLED. THIS MEANT THAT THE KEYLESS IGNITION BUTTON (POSTIONED 2 INCHES FROM THE GEAR SHIFT LEVER!) WOULD AND DID TURN THE CAR OFF IF INADVERTATNLY BUMPED. I DOWN SHIFTED ON THE FREEWAY FROM 6TH TO 5TH AT APPROXIMATELY 65 MPH AND BUMPED THE BUTTON COMPLETELY SHUTTING OFF THE ENTIRE CAR. 65 MPH AND NO CONTROL IS HORRIBLY DANGEROUS. THE DESIGN IS INHERENTLY FLAWED IF A WHEEL SPEED SENSOR CAN DISABLE THE ENTIRE CAR AT FREEWAY SPEEDS.

SUNROOF SHATTERED WHILE DRIVING AND FELL INTO THE DRIVER COMPARTMENT. THE 2012 MODEL YEAR OF THIS VEHICLE HAD A RECALL ISSUED FOR THIS PROBLEM, BUT NOT THE 2013 MODEL YEAR. THE ISSUE SEEMS TO HAVE CROSSED THE MODEL YEARS.

VEHICLE SLIPS OUT OF GEAR OFTEN. DEALERSHIP CANNOT DUPLICATE PROBLEM, AND ONE DEALER DISMISSED MY COMPLAINT. HAPPENS AFTER ACCELERATING FROM A STOP WHEN SHIFTING FROM 1-2 BUT HAS HAPPENED WHEN SHIFTING 2-3 AND IT SLIPS OUT AND ENGINE REVS, DISENGAGED FROM WHEELS (AS IF IN NEUTRAL). THIS IS WHEN USING IT IN NORMAL MODE, NOT SPORT OR MANUAL SHIFT. THERE ARE NUMEROUS OTHER COMPLAINTS ONLINE IN VARIOUS FORUMS (NOT YET ON NHSTA SITE IT SEEMS) THIS IS VERY UNSAFE IN TRAFFIC AS THE DRIVER MUST STOP ACCELERATING, SHIFT CAR INTO N AND THEN BACK TO DRIVE TO GET IT TO WORK AGAIN.

VEHICLE SLIPS OUT OF GEAR OFTEN. DEALERSHIP CANNOT DUPLICATE PROBLEM, AND ONE DEALER DISMISSED MY COMPLAINT. HAPPENS AFTER ACCELERATING FROM A STOP WHEN SHIFTING FROM 1-2 BUT HAS HAPPENED WHEN SHIFTING 2-3 AND IT SLIPS OUT AND ENGINE REVS, DISENGAGED FROM WHEELS (AS IF IN NEUTRAL). THIS IS WHEN USING IT IN NORMAL MODE, NOT SPORT OR MANUAL SHIFT. THERE ARE NUMEROUS OTHER COMPLAINTS ONLINE IN VARIOUS FORUMS (NOT YET ON NHSTA SITE IT SEEMS) THIS IS VERY UNSAFE IN TRAFFIC AS THE DRIVER MUST STOP ACCELERATING, SHIFT CAR INTO N AND THEN BACK TO DRIVE TO GET IT TO WORK AGAIN.

I WAS DRIVING 70MPH IN THE HIGH-SPEED LANE ON I-40 EASTBOUND ON 7/7/15 AT 7:10PM WHEN MY SUNROOF EXPLODED WITHOUT WARNING. THERE WERE NO CARS IN FRONT OF ME. MY SUNROOF WAS CLOSED, AND THE WINDOWS WERE CLOSED. THE WEATHER WAS SUNNY AND ~90 DEGREES. THE EXPLOSION CAME AS A SUDDEN THUNDEROUS BOOM CAUSING SHARDS OF GLASS TO FALL INTO MY VEHICLE ONTO MY HEAD AND DOWN MY BACK, CAUSING ONLY A FEW MINOR CUTS. I WAS SO ALARMED AS THE SUNROOF EXPLODED THAT I SWERVED ONTO THE BERM OF THE HIGHWAY. I NOTICED THAT THE VEHICLES BEHIND ME ALSO SWERVED CAUSING NEAR ACCIDENTS, AS I SUSPECT SHARDS OF GLASS ALSO FLEW BACKWARD AT THEIR VEHICLE AFTER THE EXPLOSION. I PUT ON MY FLASHERS AND PULLED MY VEHICLE TO THE RIGHT BERM OF THE HIGHWAY TO CALM MYSELF. THE OTHER CARS DID NOT STOP. SINCE THE VEHICLE WAS STILL IN DRIVING CONDITION, I DROVE THE VEHICLE HOME SLOWLY WITH MY EMERGENCY FLASHERS ON AND CALLED MY INSURANCE COMPANY. THERE ARE CURRENTLY NO RECALLS ON 2013 HYUNDAI VELOSTERS. HOWEVER THERE WAS A RECALL (#12V568000) FOR 2012 VELOSTERS FOR THE SAME ISSUE. THERE ARE ALSO BLOGS ON THE WEB THAT TALK ABOUT THIS ISSUE LINGERING WITH 2013 MODELS, HOWEVER, NO ACTION HAS BEEN TAKEN BY HYUNDAI TO PROACTIVELY ADDRESS THIS ENORMOUS SAFETY CONCERN. I HOPE THIS NOTIFICATION TO NHTSA HELPS DRIVE SOME ACTION AND FORCES HYUNDAI TO RECALL THESE SUNROOFS CONSIDERING HOW THIS COULD HAVE EASILY CAUSED SEVERE INJURY AND/OR DEATH AT SUCH HIGH SPEEDS.

JUNE 16/2015, AT 12:40 EST, THE TOP REAR WINDOW OF MY '13 VELOSTER SHATTERED WHEN I CLOSED THE DRIVER SIDE DOOR. THIS HAPPENED AFTER HAVING LUNCH IN THE CAR FOR 1/2 HOUR WITH THE WINDOWS OPEN. THE TEMPERATURE WAS IN THE MID 70S. IT HAPPENED WITH THE WINDOWS CLOSED WHEN THE DOOR WAS SHUT AS I EXITED THE VEHICLE. THE REAR HATCH AND BOTH FRONT PASSENGER DOORS WERE USED TWICE EARLIER IN THE MORNING WITH NO DAMAGE OBSERVED. THE VEHICLE SAT OUTSIDE IN THE SUN FOR 4 1/2 HOURS BEFORE LUNCH. RECENTLY, THERE HAD BEEN SOME SEVERE RAIN AND HIGH WIND, BUT NO HAIL. TEMPERATURES HAD GONE INTO THE UPPER 80S IN THE LAST WEEK. THE GLASS COMPLETELY SHATTERED INTO SMALL PIECES AND LEFT A LARGE HOLE IN THE CENTER. THE SHAPE OF THE GLASS WHERE THE HOLE WAS APPEARED TO BE PUSHED OUT. THAT SECTION AND MUCH MORE OF THE GLASS FELL INTO THE BACK OF THE VEHICLE WHILE DRIVING HOME. I WAS TOLD BY A SERVICE MANAGER AT THE HYUNDAI DEALERSHIP THAT IT WAS NOT COVERED UNDER WARRANTY.

BOUGHT A USED 2013 HYUNDAI VELOSTER WITH ALMOST 15,000 MILES FOR OUR SON WHO HAS LESS THAN A YEAR OF DRIVING EXPERIENCE. CAR HESITATES/JERKS WHEN ACCELERATING FROM A COMPLETE STOP. TOOK TO THE LOCAL DEALER AND DID NOT FIND ANY ERROR CODES. THEY STATED THAT DUE TO THE TRANSMISSION ON THIS CAR WAS MANUAL AND WAS CONVERTED TO BE AUTOMATIC (I BELIEVE THEY CALL THIS DUAL CLUTCH SYSTEM), THIS IS A NORMAL ISSUE. JERKING/HESITATION FROM A STOP COULD BE DANGEROUS, THE CAR BEHIND US STARTED ACCELERATING AND HAD TO SWERVE TO AVOID HITTING US SINCE THE CAR WAS ABNORMALLY SLOW TO ACCELERATE AFTER JERKING. NOW I AM CONCERN SINCE MY SON IS A NEW DRIVER AND MAY NOT KNOW WHAT TO DO WHEN THIS OCCURS. HE COULD BE INVOLVED IN AN ACCIDENT. THIS NEEDS IMMEDIATE ACTION FROM THE SAFETY BOARD, OR I WILL FILE LAWSUIT AGAINST THE AGENCY FOR ITS INACTION. BASED ON COMPLAINTS READ ON THIS SITE, THERE HAVE BEEN SEVERAL COMPLAINTS ABOUT THIS DANGEROUS (OR COULD BE DEADLY) ISSUE.

WHILE TRAVELING ON A HIGHWAY AT 70 MPH THE SUNROOF VIOLENTLY EXPLODE AND THE COVER STARTED JUMPING UP AND DOWN DROPPING GLASS ALL OVER THE INTERIOR. IT SOUNDED LIKE A SHOTGUN GOING OFF INSIDE THE CAR. I REALLY STARTLED AND LUCKILY GOT THE CAR SLOWED DOWN AND OFF THE ROAD WITHOUT INCIDENT. GOT IT TO THE DEALERSHIP AND LIKE MOST I HAVE READ THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING. WITH SUCH HIGH MILAGE OF COURSE THE WARRANTY IS OUT ON IT. SO I WILL BE STUCK OUT OF POCKET FOR FIXING IT

I HAVE A HYUNDAI VELOSTER 2013, I NOTICED MY BRAKE LIGHT CAME ON THE DASH ON MONDAY BUT WENT OFF. TUESDAY MORNING WHEN I WAS BACKING OUT THE DRIVE WAY MY CAR GOT STUCK IN REVERSE. THE CAR THAT WAS COMING ALMOST HIT ME HE HAD TO RUN OFF THE ROAD. HE THEN GOT OUT THE CAR AND HELPED ME GET IT BACK IN TO PARK. IT TOOK US ABOUT 15 MINS TO GET IT. I TOOK IT TO THE HYUNDAI DEALERSHIP THEY DIDN'T EVEN TRY TO FIX IT HE TOLD ME TO GO HOME AND THEY WILL GIVE ME A CALL IF THEY GET A APT OPEN. SO ON MY WAY HOME MY CAR WAS JERKING I PULLED OVER AT THE STORE AND GOT STUCK MY CAR WOULDN'T GOT INTO PARK, SO I WAS SITTING THERE WITH MY FOOT ON THE BREAK FOR ABOUT 30 MINS UNTIL I GOT IT TO PARK. I HAVE CALLED CORPORATE OFFICE AND NOTHING STILL HAS HAPPENED I AM ABOUT TO RETURN THIS DANG CAR. *TR

DRIVER TURNED RIGHT FROM A STOP SIGN ONTO A HIGHWAY AND BEGAN ACCELERATING TO 55 M.P.H WHEN DRIVER REACHED APPROXIMATELY 35 M.P.H, HE HEARD A LOUD BANG IN THE ENGINE COMPARTMENT AT WHICH POINT THE VEHICLE LOST POWER. THE VEHICLE WAS STILL RUNNING BUT THE DRIVER COULD NOT ACCELERATE OR THROTTLE. THE DRIVER PULLED OFF TO THE SIDE OF THE ROAD WHEN THE DRIVER NOTICED WHITE SMOKE ACCUMULATING AND THE SMELL OF COOLANT OR ANTIFREEZE COMING INTO THE INTERIOR OF THE VEHICLE. THE SMOKE WAS COMING FROM THE ENGINE COMPARTMENT AND BECAME DARKER IN COLOR. THE ENGINE THEN WENT UP IN FLAMES. *TR