2014 HYUNDAI VELOSTER Complaints

I purchased my 2014 Hyundai Veloster as a CPO back in January of 2018 with approximately 37k miles. Currently it has 95,637 miles. Within the first couple months of ownership, I noticed that the vehicle was sporadically acting up during acceleration (specifically when shifting between 2nd and 3rd gear). During this process it acts as if all of its power is shut off momentarily and then comes back on, which can potentially be dangerous when accelerating into high traffic areas, or busy intersections because not only does it lose acceleration power but steering as well. I brought it to the dealership right away, but because it never throws any trouble codes, nor does it happen on command - they cannot pin point the issue. Initially they changed the alternator. The second time, I believe, they changed the knock sensor or the Camshaft position sensor. In short, I’ve brought it to the dealership several times and have filed numerous complaints to Hyundai Consumer Affairs, but to no avail. Most recently (March 2022), it happened when both of my stepchildren were in the car while we were returning from the beach. I accelerated from a traffic light and was going around a bend when it happened causing me to slam into the curb and caused nearly $1700 in damage, which I had to pay for out of pocket because at this point it is out of Warranty- even though it’s been an ongoing issue pre-warranty lapse. Then to top it all off, I was leaving work this evening to go to an appointment and all of a sudden it began smoking from underneath the steering column. I quickly pulled into the turning lane and popped the fuse box lid open. Instantly I noticed that a wire harness was on fire, which luckily I was able to blow out after several attempts. I’m at my wit’s end with this car, with the dealership, and with Hyundai….. I need help and don’t know what to do!

Power steering rubbler coupler defective..making a clunking sound with turning sterring wheel left and right. This is a very common problem with Hyundai.

The contact owns a 2014 Hyundai Veloster. The contact stated while driving at night the headlights were extremely dim causing the driver’s visibility to be reduced. The contact stated no warning light was illuminated. The contact stated her husband replaced the light bulbs but continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the headlights to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Vehicle was in 5th gear when massive decelleration occured (55 mph to 20 mph).Engine started to stall out. Downshifted to 4th, 3rd, etc. Was able to pull over to breakdown lane. No warning lights in the months prior. Car seviced regularly. Had just passed state inspection two months prior (no codes in log), Hyundai dealer had addressed Campaign 966 a month prior (no codes in log), and then catastrophic failure of catalytic converter. Vehicle required tow to mechanic who stated "I've never seen anything like it. The cat was completely slagged out, like it must have been cherry red hot. Thank god it was freezing last night or the car could have caught fire." No CEL warnings at all on that night or any time prior. Believe this is directly tied to CAMP 966 ENGINE MONITORING LOGIC issue.

The contact owns a 2014 Hyundai Veloster. The contact stated that while driving at 40 MPH, he heard an abnormal knocking noise emitting from the engine. He then stated that a large amount of white smoke began to spew from the vehicle as his engine began to stall. As the contact was able to pull the vehicle over; the engine failed to restart after multiple attempts. Upon inspection, the contact also discovered a long trail of oil had leaked from his vehicle; he also discovered that oil had spewed all over the engine underneath the hood. Due to the failure, the contact had the vehicle towed to an independent mechanic where they discovered a large piece of metal had blown through the engine block, which resulted in engine failure. The contact informed the dealer of the failure and his wife was informed that they had to order a new engine from the manufacturer. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 80,000.

The contact's son owns a 2014 Hyundai Veloster. The contact's son received notification of Manufacturer Service Campaign: 966 (Engine Monitoring Logic). The contact stated that while his son was driving at an undisclosed speed, the vehicle made abnormal sounds and hesitated to accelerate. The vehicle was taken to the dealer. The dealer performed the Engine Monitoring Logic software update and diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 128,000.

Since Nov/Dec 2020 low oil warning lite started flashing at 2 separate svc intervals for oil change maintenance. At service visit in Jan 2021 requested dealer to inspect for oil leaks. None were found but since then I began checking oil level regulary & found out the car was consuming excessive amount of oil…about half a qt every 250-300 miles. At next service appt to have oil change I informed dealer of my findings which he advised performing the 1000 mile consumption test & wait till after to change oil. He advised if vehicle fails consumption test Hyundai’s guidelines suggest a Combustion Chamber Cleaning (at a cost of over $400)! My complaint is if the cleaning is part of Hyundai’s Repair Guidelines & there’s no other alternative to this step, (as referenced in TSB# 21-EM-003H) why does the customer have to pay the $400+ to have it done if the customer’s vehicle has less than 100000 miles so it should still be covered under the 10 year/100000 mile powertrain warranty.

THERE IS A CLICKING WITH THE VELOSTER STEERING WHEELS. IT COULD CAUSE ME TO CRASH AND WRECK. IT JUST STARTED HAPPENING ONE DAY

2ND ENGINE I PAID FOR. ENGINE HAS NO OIL LEAKS NO BURNING OIL. OUT OF NOWHERE ENGINE STARTS KNOCKING NO OIL IN ENGINE. AND NOW DUE TO A BANKRUPCY I CAN'T EVEN PURCHASE A NEW CAR AND I CAN'T AFFORD TO REPLACE THE ENGINE AT MY COST AGAIN. JONES HYUNDAI WAS CONTACTED THE FIRST TIME AND THE DID NOTHING

CAR WAS RUNNING FINE AND OUT OF NOWHERE THE ENGINE STARTS RATTLING. IT THEN TURNS OFF COMPLETELY AT AN INTERSECTION AND I TAKE IT TO THE MECHANIC AND THEY SAID IT WAS A COMPRESSION ROD FAILURE THAT CAUSE THE ENGINE TO JUST NOT WORK.