2016 HYUNDAI VELOSTER Complaints

The engine has a known issue with the port holes being too small to allow adequate oil flow, this has been addressed in the non turbo engines. Our veloster had the same malfunction engine failure in which hyundai is not covering and the dealership is doing a goodwill coverage of only 70% expense of engine only. When the engine throws a rod due to the malfunction it damages the turbo most times and they are requiring a full payment for that issue. Main focus is the engine when replaced has larger holes/ports and the engine can perform adequately. So as a consumer and owner we want to advise on this unbalance of coverage of the extended warranty. Especially since the turbo engine is identical just adding the turbo which it's performing at a higher rate.

The contact owns a 2016 Hyundai Veloster. The contact stated while driving on the highway at 65 MPH, the vehicle started to jerk, and the oil warning light was illuminated. The contact pulled over to the side of the highway to inspect the vehicle and the contact became aware that the oil level was low. The contact waited for several minutes before restarting the vehicle and continued driving to the residence. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the catalytic convertor had caused the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 132,000.

The component that failed is acceleration. He came from work at the Frywed when he reduced the speed from 65 to 30 and no longer accelerated .. if an independent service had no warning or failure at that time they were detected

Oil continuously drains beyond normal usage. Fuel consumption has also been consumed beyond normalcy. Taken major advantage of lack of knowledge on car maintenance by Hyundai dealership. No repair orders are issued as of late for any major changes to the vehicle. Last repair order(s) was completed 10/24/2023.

The "touch screen" in the car has warped from heat and no longer responds to touch. Many features and settings for the car are no longer available. Not sure if it's a safety issue; it would depend on the car model and which settings are managed through the touch screen. Since I can't access the settings, I don't know what features or settings are now inaccessible, so I'm reporting the affected equipment as a precaution.

The contact owns a 2016 Hyundai Veloster. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact stated there was no warning light illuminated. The vehicle was taken to a Midas where it was diagnosed and determined that the fuel pressure regulator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 119,000. The VIN was unavailable.

Shortly after finishing major repairs at my local dealer, I started to expirience, what I believe, now, to be a "low-end engine knock". Engine knock can usually occur due to oil starvation, where the connecting rod bearings are worn and debris enters the engine. So, I brought my car back to the dealer to ask them what this strange noise was I was hearing; I asked them if it could be the brand new clutch, or their equipment they left in the engine bay for me. They gave me an answer and it was to not drive the car anymore. One employee of the dealer even suggested "wrapping it around a telephone pole"... They told me what the repairs would cost and I had not qualified for a warranty extention so I left. I acquired a definitive diagnostic elsewhere and was shown the gravity of the situation. My oil filter had caught pieces of the engine and it was dubbed an engine knock. This incident took me completely by surprise. I regularly changed my oil and never saw my levels get so low that they would be considered empty. I have only owned the car for 5 years and it being only 8 years old, I was hoping to enjoy the driving expirience for years to come. That sensation has been replaced with apprehension and possible engine fire... how do I afford to buy a new car every 5 years if I can't drive the one I have now??

The contact owns a 2016 Hyundai Veloster. The contact stated that the vehicle stalled while driving at an undisclosed speed. No warning light illuminated. The contact also noticed black smoke coming from the vehicle The vehicle was taken to an independent mechanic where it was diagnosed that the rod bearings failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened The approximate failure mileage was 115,000.

The contact owns a 2016 Hyundai Veloster. The contact stated while driving from a complete stop, the check engine warning light was illuminated. The vehicle was taken to AutoZone, where diagnostic test codes indicated a timing chain failure and other diagnostic test codes were retrieved. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed due to low engine oil, and the engine needed to be replaced. The dealer informed the contact that 2 quarts of oil was added to the vehicle. The vehicle was then taken to an independent mechanic, where the contact was informed that the engine was overfilled with oil. The mechanic diagnosed the vehicle and determined that the failure was related to the knock sensor. The vehicle was then taken to another dealer, Great Lakes Hyundai of Dublin (2441 Billingsley Rd, Columbus, OH 43235), where it was diagnosed. The dealer informed the contact that no engine failure was found; however, the catalytic convertor needed to be replaced. The vehicle was not repaired. The contact stated while her husband was driving at an undisclosed speed, the vehicle lost motive power, went into LIMP Mode, and failed to exceed 5 MPH. The contact stated that the failure recurred while driving 35-40 MPH. The contact was able to drive to the residence. The contact stated that the vehicle had become undrivable. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they relied on the dealer’ assessment. The failure mileage was approximately 96,000.

On May 13, 2024 my car had it's motor replaced. This was done at no charge by Hyundai of Wesley Chapel (Not where I bought it). The motor was replaced because of a recall (Product Improvement Campaign 966/ Knock Sensor Detection System). On July 28, 2024 my car engine ( the new one they had given me 10 weeks earlier) overheated and broke down. We had the car towed back to Hyundai of Wesley Chapel. They were unable to determine the cause of the engine breaking down, other than that is was leaking coolant. Hyundai is asking me to pay for a diagnostic test, estimated at between $3,000 and $4,000 to determine the cause. We do not want to do that and don't believe we should be held responsible for this cost. We have not been provided with a loaner car. This is a big inconvenience that we need resolved.