2014 HYUNDAI VELOSTER Complaints

ON 09/23/2017 I WAS DRIVING ON THE HIGHWAY ON A SUNNY DAY, AROUND 80 DEGREES WITH MY SUNROOF CLOSED, AND THE SUNROOF COVER OPEN TO ALLOW THE SUNLIGHT IN. WHILE DRIVING ON THE HIGHWAY ABOUT A MILE FROM MY EXIT, I HEARD A LOUD BANG THAT STARTLED ME (SOUNDED LIKE GUNSHOT), ALL OF A SUDDEN I FELT STUFF HITTING MY HEAD, FACE, AND SHOULDERS. I LOOK UP AND SAW MY SUNROOF EXPLODED WITH SHATTERED GLASS FLYING ALL OVER MY CAR AND REALIZED GLASS IS WHAT WAS HITTING ME FACE AND BODY. LUCKILY, THE SOUND OF THE SUNROOF EXPLODING AND GLASS FLYING ALL OVER THE PLACE, I WAS ABLE TO STILL KEEP CONTROL OF MY CAR. I SLOWED DOWN TO EXIT THE HIGHWAY AND PULL INTO A PARKING SO I COULD GET OUT OF THE VEHICLE AND LOOK IT OVER. I NEVER SAW ANYTHING FLY UP AT MY CAR, OR AT MY CAR WHEN THIS HAPPENED. THERE WERE NO VEHICLES CLOSE TO ME WHEN THIS HAPPENED. AS I LOOKED OVER THE CAR, I SAW HOW BADLY THE THE SUNROOF LOOKED AND GLASS ALL OVER MY CAR SEATS. I PICKED PIECES OF SHATTERED GLASS FROM MY HAIR, SHIRT AND PANTS. I IMMEDIATELY CALLED MY INSURANCE COMPANY TO FILE A CLAIM, AND TOOK PICTURES OF THE SUNROOF. THE CAR WAS TOWED TO A STORAGE LOT UNTIL THE BODY SHOP WAS OPEN ON MONDAY. I REQUESTED FOR A LOCAL HYUNDAI DEALERSHIP TO LOOK AT IT FIRST BEFORE THE AUTO-BODY SHOP BECAUSE MY CAR IS STILL UNDER WARRANTY. A GENTLEMAN FROM DEALERSHIP'S SERVICE DEPARTMENT TOOK PICTURES OF SUNROOF AND SUBMITTED TO HYUNDAI ON 09/26 TO INVESTIGATE THE CLAIM. ON 09/28, THAT SERVICE ADVISOR FROM THE DEALERSHIP LEFT ME A VOICEMAIL THAT THE CLAIM WAS DENIED. I CALLED AND SPOKE TO THAT SERVICE ADVISOR TO OBTAIN A REASON FOR THE CLAIM BEING DENIED. HE SAID HYUNDAI'S INVESTIGATION REVEALED AN OUTSIDE INFLUENCE CAUSE THE GLASS TO BREAK, BUT I WAS PROVIDED WITH NO REPORT OR ANY OTHER EXPLANATION ON HOW THEY CAME TO THIS CONCLUSION. I SAW SOME 2012 VELOSTERS WERE RECALLED FOR SUNROOFS EXPLODING. IT'S A HUGE LIABILITY.

THE CAR AS I WOULD DESCRIBE IT STALLS RANDOMLY WHILE DRIVING UNDER 40 MPH, THE ENGINE DOESN'T SHUT OFF BUT I LOSE DRIVE POWER AND THE RPM SHOOT UP. THE DEALERSHIP HAS NOT BEEN ABLE TO REPRODUCE THE ISSUE AND NO ENGINE LIGHTS COME ON WHEN THE PROBLEM HAPPENS. I FEAR THIS WILL END UP CAUSING ME TO GET REAR ENDED.

WHILE DRIVING AROUND 50 MPH ON A TEXAS HIGHWAY, THE TIRE SIDEWALL BLEW OUT ON THE FRONT DRIVERS SIDE WITH NO CAUSE, THE TIRES HAVE NEVER HIT A CURB, PROPERLY MAINTAINED. THIS ALMOST CAUSED AN ACCIDENT. THE VEHICLE ONLY HAS 29K MILES AND HAS ROUTINE MAINTENANCE, ORIGINAL NEXEN TIRES. THESE TIRES NEED RECALLED, THEY CAR IS IN PERFECT CONDITION ONLY 2 YEARS OLD. THE CAR NOW HAS ALL PIRELLI TIRES AS THE CAR WOULD BE A HAZARD WITH NEXEN

I HAVEN'T HAD MANY TROUBLES WITH STEERING LIKE OTHERS HAVE HOWEVER I HAVE HAD PROBLEMS WHERE THE CAR DOESN'T IMMEDIATELY GO INTO GEAR. I CAN START THE CAR AND IT TAKES UP TO A MINUTE TO GO INTO GEAR AND EVERY ONCE IN AWHILE I HAVE THAT PROBLEM WHEN SWITCHING OVER NEUTRAL (IE. GOING FROM PARK OR REVERSE TO DRIVE OR VICE VERSA) ANOTHER PROBLEM I'M HAVING TROUBLES WITH IS THE ELECTRONICS. WHEN I GO TO BACK UP THE REAR CAMERA APPEARS FOR 1 OR 2 SECONDS THEN GOES TO THE RADIO. ITS NEARLY AN EVERYDAY THING. SOMETIME THE RADIO, DISCS, OR MEDIA PLAYER WILL PLAY MUSIC BUT WILL BE SILENCED AND I HAVE TO CHANGE THE MODE AND SWITCH IT BACK BEFORE IT WILL PLAY. HAS NOTHING TO DO WITH THE VOLUME I HAVE TRIED THAT. ALSO RECENTLY MY CLOCK HAS STARTED TO RESET EVERY TIME I TURN THE CAR ON. IT RESETS TO 11:10. EVERYTHING EXCEPT THE CLOCK HAS BEEN HAPPENING FOR MONTHS AND I CANT GET ANYTHING DONE UNLESS I PAY. WHICH I REFUSE BECAUSE IT SHOULDN'T BE MY PROBLEM.

TL* THE CONTACT OWNS A 2014 HYUNDAI VELOSTER. WHILE PARKED, THE VEHICLE FAILED TO SHIFT INTO GEAR. ALSO, WHILE DRIVING, THE TRANSMISSION WOULD SHIFT OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,000.

THIS CAR WILL NOT DRIVE IN A STRAIGHT LINE AND CANNOT CENTER AGAIN BY ITSELF. THE DRIVER MUST CONSTANTLY CORRECT LEFT TO RIGHT. IF YOU DRIVE IN THE WINTER ON CLEAR ROADS INTERRUPTED BY ICEY PATCHES, THE CAR BREAKS LOOSE IMMEDIATELY. IN A RECENT SNOW SQUALL ON ROUTE 81, PA I WAS THE ONLY CAR STRUGGLING TO GO STRAIGHT ON THE HIGHWAY. IT WAS CHILLING AND DANGEROUS. THIS CAR NEEDS A RECALL. GOOGLE VELOSTER STEERING PROBLEMS. *TR

I PURCHASED MY VELSOTER BRAND NEW WITH 33 MILES ON IT IN NOVEMBER 2014. IF FEB OF 2015 I STARTED TO NOTICE THAT THE FRONT END WAS SHAKING A LITTLE. I TOOK IT INTO MY LOCAL DEALERSHIP TO HAVE IT LOOKED AT AND GET AND OIL CHANGE. I HAD ABOUT 8K MILES ON IT. THEIR WAS A SMALL SCRATCH ON ONE OF THE RIMS ABOUT 1/2 LONG, BUT NOTHING THAT WOULD HAVE CAUSED THE AMOUNT OF SHAKING THAT WAS HAPPENING. THE SERVICEMAN SAID HE ROTATED THE TIRES AND THEIR SHOULDN'T BE ANYMORE ISSUES. WHEN I DROVE IT HOME IT WAS NOT ANY BETTER IN FACT I THOUGHT IT WAS WORSE. I TOOK IT BACK IN YESTERDAY TO FIGURE OUT WHY IT IS SHAKING AND HAVE IT FIXED. I WAS TOLD THAT THEIR WERE SEVERAL DENTS IN 2 OF MY RIMS WHICH WAS THROWING IT OFF BALANCE. I HAVE NOT HIT ANYTHING, I HAVE NOT DRIVEN AT SPEEDS OVER 50. THEIR IS NO POSSIBLE WAY THAT THESE DENTS HAPPENED DUE TO ANYTHING BEING HIT DURING NORMAL EVERYDAY DRIVING. THEY AREN'T LOOKING ANYMORE INTO IT AND WON'T FIX IT. I AM VERY UPSET THAT THIS HAS BEEN HANDLED LIKE THIS. THEIR IS OBVIOUSLY SOME SORT OF DEFECT OR SOMETHING WITH THESE PARTICULAR RIMS IF THEY HAVE DENTS IN THEM THAT HAVE BEEN CAUSED BY NORMAL ROAD CONDITIONS. THEY NEED TO LOOK MORE INTO IT TO FIGURE OUT WHAT THE ISSUE IS BECAUSE I SHOULD NOT BE RESPONSIBLE FOR SOMETHING THAT I HAVE NOT CAUSED. *TR

I PURCHASED MY 2014 VELOSTER TURBO RIGHT OFF OF THE SHOWROOM FLOOR. WHEN I WAS DRIVING HOME , 90 MILES FROM THE DEALERSHIP, I NOTICED IT WAS REALLY HARD TO KEEP MY CAR STRAIGHT IN THE ROAD. I PHYSICALLY HAVE TO FORCE MY CAR TO STAY STRAIGHT ON THE STRAIGHTEST HIGHWAYS. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND IT WAS FOUND TO BE OUT OF ALIGNMENT . THEY ALIGNED IT, ONLY TO EXPERIENCE THE SAME ISSUE DRIVING BACK HOME. I HAVE NOW HAD MY VEHICLE IN TO 3 DIFFERENT HYUNDAI DEALERSHIPS AND HAVE RECORDS OF THE ADJUSTMENTS. IT IS STILL NOT ALIGNED MAKING IT VERY DIFFICULT TO DRIVE SAFELY . AT 5K MILES WE WERE DRIVING ON A ROAD TRIP AND HAD BEEN DRIVING ALL DAY. WE WERE GETTING BACK ON THE INTERSTATE AND MY CHECK ENGINE LIGHT STARTED FLASHING AND MY CAR STARTED SLOWING DOWN EVEN THOUGH I WAS TRYING TO ACCELERATE . IT CLEARED UP AND I DROVE A FEW MORE MILES WHEN IT ACTED UP AGAIN, THIS AT 65 MPH. SAME ISSUES FLASHING LIGHTS, SLOWING FROM 65 TO 30 AS MY CAR FELT IT WAS NOT GETTING ANY POWER. I WAS ABLE TO REPORT IT TO MY BLUELINK, ALTHOUGH IT DID NOT SHOW ON THEIR END. THIS HAS BEEN CHECKED SEVERAL TIMES BY HYUNDAI , ALTHOUGH THEY ARE NOT ABLE TO DETECT OR DUPLICATE THE ISSUE. IT CONTINUES TO HAPPEN TO ME. I AM TO THE POINT WHERE I AM FRIGHTENED TO DRIVE IT ANYMORE. NOT ONLY FOR MY SAFETY BUT FOR OTHERS AS WELL. I HAVE A TOTAL OF 7 SERVICE RECORDS WITH NO ANSWERS EXCEPT , IF IT HAPPENS AGAIN COME RIGHT IN AND HOPEFULLY THE COMPUTER WILL TELL US. THE ALIGNMENT WAS DONE 5 TIMES AND TOOK IN 6, ALTHOUGH IT IS STILL ALL OVER THE ROAD. THE ANSWER I GET FOR THE ALIGNMENT NOW IS, " CUSTOMER MAY ALSO NOT BE USED TO ELECTRONIC STEERING SYSTEM". I AM A 43 YEAR OLD MAN THAT HAS BEEN DRIVING FOR ALMOST 30 YEARS. I HAVE ANOTHER VEHICLE WITH ELECTRONIC STEERING THAT DRIVES STRAIGHT ON THE SAME ROADS. THANKS FOR YOUR TIME... *TR