2008 HYUNDAI VERACRUZ Complaints

I WAS STOPPED IN A TRAFFIC PROBLEM CAUSED BY AN ACCIDENT IN FRONT OF ME. OUR VEHICLE LOST ALL POWER AND WE BECAME PART OF THE TRAFFIC PROBLEM. MY WIFE AND I HAD TO PUSH THIS 4600 POUND MONSTER OFF THE ROAD AND CALLED A TOW TRUCK. I AM 81 AND MY WIFE IS 79 YEARS OLD. SHE INJURED HER BACK DURING THIS EVENT. THIS WILL BE THE THIRD ALTERNATOR INSTALLED IN THIS VEHICLE.INCLUDING THE ORIGINAL, THAT MAKES FOUR ALTERNATORS IN 40,000 MILES. *TR

WHILE EXITING THE RAMP OFF OF I-95 NORTH IN ASHLAND, VIRGINIA AT ABOUT 50 MPH, SUDDENLY A COUPLE OF DASH LIGHTS LIT UP, THERE WAS A LOUD SQUEAL, AND I LOST POWER STEERING. I ALMOST LOST CONTROL OF THE VEHICLE AND ALMOST RAN OFF THE RAMP BEFORE BRINGING THE VEHICLE TO A STOP. WHEN I TOOK THE VEHICLE IN TO GET IT CHECKED, IT WAS DETERMINED THAT A VALVE COVER GASKET OIL LEAK (THAT I HAD FIXED MONTHS EARLIER, ALONG WITH REPLACING THE ALTERNATOR IT SHORTED OUT), HAD LEAKED ONTO BOTH THE ALTERNATOR (SHORTING IT OUT AGAIN), AS WELL AS ONTO THE SERPENTINE BELT CAUSING THE BELT TO SLIP IN WET WEATHER (THE ROAD WAS WET FROM RAIN AND WATER SPLASHED UP ONTO THE OILY BELT), WHICH CAUSED THE LOSS OF POWER STEERING. IT WAS A VERY SCARY, DANGEROUS SITUATION. I HAVE NOW GONE THROUGH 3 ALTERNATORS AND TWO VALVE COVER GASKET REPLACEMENTS ON THIS VEHICLE SINCE THE FALL OF 2011. THIS MODEL HAS A SERIOUS, DANGEROUS DEFECT AND THERE NEEDS TO BE A SAFETY RECALL. *TR

WHILE ON A VERY TIGHT HIGHWAY ON-RAMP AT ABOUT 40 MPH THE ACCELERATOR WAS FULLY DEPRESSED TO QUICKLY ENTER THE FLOW OF TRAFFIC (CRUISE CONTROL WAS NOT ON).THE VEHICLE ACCELERATED FORWARD RAPIDLY AFTER SHIFTING DOWN. WHEN THE ACCELERATOR WAS RELEASED THE VEHICLE CONTINUED TO RACE FORWARD NEARLY HITTING OTHER VEHICLES AHEAD ON THE HIGHWAY. THIS RACING AHEAD LASTED 5-10 SECONDS AND WAS OUT OF CONTROL. BEING VERY FRIGHTENED, I BEGAN TO HIT THE BRAKES WITH BOTH FEET TO SLOW THE VEHICLE. AFTER A TIME THE ACCELERATOR RELEASED AND THE VEHICLE BEHAVED NORMALLY. UNFORTUNATELY I DO NOT REMEMBER IF THE ACCELERATOR PEDAL STUCK IN THE FULLY DEPRESSED POSITION OR IF IT RELEASED AND THE VEHICLE STILL RACED FORWARD. IN ANY CASE THE VEHICLE RACED FORWARD LONG AFTER I REMOVED MY FOOT FROM THE ACCELERATOR. EITHER THE ACCELERATOR MECHANISM STUCK DOWN OR THE VEHICLE SPEED CONTROL SYSTEM DID NOT RESPOND APPROPRIATELY TO DRIVER INPUT. I SEE OTHER REPORT ON THE INTERNET OF THIS VEHICLE BEHAVIOR FOR THIS YEAR AND MODEL. *TR

THE VEHICLE WILL OCCASIONALLY NOT SHIFT INTO OR OUT OF PARK. THE ESC LIGHT ALSO COMES ON. THERE IS A RECALL FOR THIS MODEL OF CAR, BUT THE DEALERSHIP IS SAYING THAT THE VIN SHOWS THAT IT IS NOT SUBJECT TO RECALL, DESPITE THE FACT THAT THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY STOP LAMP SWITCH. THE EXACT PROBLEM WITH THE VEHICLE IS WHAT IS DESCRIBED IN THE SUMMARY SECTION OF YOUR WEBSITE. I'M NOT SURE WHY MY VEHICLE IS NOT SUBJECT TO RECALL. *TR

JULY 2012 - GASKET LEAKED AND KILLED ALTERNATOR AND BATTERY. CAR STOPPED SUDDENLY AND NEEDED TO BE TOWED TO THE DEALERSHIP. DEALER FIXED THE ALTERNATOR AND GASKET BUT I HAD TO PAY FOR BATTERY. JULY 2013 - ALTERNATOR DIED WHILE DRIVING AND BATTERY LIGHT CAME ON. I HAD TO PAY FOR ALTERNATOR CHANGE $550 AS I WAS ABOVE 60,000 MILES. *TR

WHILE DRIVING AT 1500 RPM (25 MPG IN A SCHOOL ZONE, 2 MILES AFTER START UP MY CAR HESITATES, STUTTERS, AND THREATENS TO STALL.) (60 MILES AN HOUR IN HEAVY TRAFFIC) WHEN IN TRAFFIC, THIS DISTRACTS ME FROM THE AREA AROUND ME WHICH IS DANGEROUS TO ME AND TO THOSE AROUND ME. I HAVE REPORTED THIS TO PRESTON HYUNDAI ON MANY OCCASIONS OVER THE PAST 4 YEARS AND THEY SAY, "NO TROUBLE FOUND." I HAVE SENT THEM AN EMAIL WITH PHOTOS OF THE ENGINE LIGHT COMING ON AGAIN AND AGAIN AND HAVE NOT GOTTEN A REPLY. I HAVE NOW MADE4 VIDEO OF THESE INCIDENTS. *TR

THIS CAR LOSES POWER AND THE ABILITY TO CONTROL IT VIA POWER STEERING, POWER BRAKES, AND SOMETIMES COMPLETELY SHUTS DOWN WHEN OPERATING UNDER RAINY CONDITIONS AND WET ROADWAYS. IT HAS HAPPENED FIVE TIMES. I HAVE NEVER BEEN TRAVELING AT A HIGH RATE OF SPEED, BUT FOR A SPLIT SECOND CODES APPEAR AND I HAVE NO CONTROL OF THE CAR. THERE IS A MOMENT OF PANIC AND THEN THE CAR COMES BACK TO LIFE AND EVERYTHING IS OPERATIONAL. THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE. *TR

BATTERY WARNING LIGHT CAME ON, FOLLOWED BY EVERY OTHER WARNING LIGHT ON THE DASH, ONE BY ONE (ABS, AIR BAG, CHECK-ENGINE, ETC.) DROVE CAR TO A SAFE PLACE AND TURNED IT OFF--AND THEN IT WOULD NOT START AGAIN. HAD CAR TOWED TO DEALER WHO DIAGNOSED A FAILED ALTERNATOR--AND THIS IS THE FOURTH TIME ON THIS CAR WHICH HAS LESS THAT 60K MILES ON IT. MY PARENTS ALSO OWN A VERACRUZ AND ARE ON THEIR THIRD ALTERNATOR. THIS IS A KNOWN PROBLEM WITH HYUNDAI YET THEY WILL NOT ENGINEER A GOOD SOLUTION AND FIX IT ONCE AND FOR ALL. THIS IS THE FOURTH TIME WE HAVE BEEN STUCK AT THE SIDE OF THE ROAD AND HAD TO BE TOWED. THIS IS NOT ACCEPTABLE. SOMEONE NEEDS TO STEP IN AND REQUIRE THAT HYUNDAI RECALL THESE CARS AND FIND A SOLUTION THAT WORKS FOR MORE THAN A FEW THOUSAND MILES. *TR

RECEIVED A RECALL NOTICE THAT THE STOP LAMP SWITCH IS MALFUNCTIONING ON THE HYUNDAI VERACRUZ MODEL DATED 2008-2009. THERE IS RISK OF A CRASH. I TRIED TO MAKE AN APPOINTMENT WITH THE DEALER IN FREEHOLD, NJ AND THEY INDICATED BECAUSE MY BRAKES ARE THE ADJUSTABLE KIND THAT THEY DO NOT HAVE THE PARTS IN STOCK TO REPAIR THIS RECALL AND HAVE NO IDEA WHEN THEY WILL BE GETTING THEM IN. ITS ON BACK ORDER. IN THE MEANTIME, IF THERE IS A CRASH CAUSED BY THIS PROBLEM THERE WILL BE MAJOR LAWSUITS AGAINST THE HYUNDAI COMPANY FOR NOT HAVING THE ITEMS IN STOCK TO REPAIR THESE VEHICLES. I SUGGEST THIS MATTER GETS LOOKED INTO IMMEDIATELY AND GETS RESOLVED. THERE SHOULD BE NO EXCUSE THAT PARTS ARE ON BACK ORDER.

TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT ALL FOUR INTERIOR AND EXTERIOR AUTOMATIC DOOR LOCKS WOULD NOT OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE DOOR LOCK ACTUATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS UNAVAILABLE.