2008 HYUNDAI VERACRUZ Complaints

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE NORMALLY WHEN SHE ENGAGED THE ACCELERATOR PEDAL. RECENTLY, WHEN ACCELERATING APPROXIMATELY 42 MPH, THE VEHICLE HESITATED AND SHIFTED INTO THE NEUTRAL POSITION. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER SEVERAL TIMES WHERE SHE WAS INFORMED THAT THE SOFTWARE WAS DEFECTIVE. THE SOFTWARE WAS REPROGRAMMED FOUR TIMES BUT THE FAILURE CONTINUED TO OCCUR AND BECAME PROGRESSIVELY WORSE OVER TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WERE WORKING ON THE FAILURE BUT OFFERED NO ASSISTANCE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE IS APPROXIMATELY 38,400. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. UPDATED 10/28/10 *BF THE CONSUMER STATED THE PROBLEM WITH THE PERFORMANCE OF THE VEHICLE INVOLVED MORE THAN THE AUTOMATIC TRANSMISSION. THE PROBLEM INCLUDES THE ELECTRONIC SOFTWARE OPERATING THE VEHICLE. THE VEHICLE HAS NOT STALLED AGAIN, BUT IT DOES CONTINUE TO ACCELERATE SPORADICALLY. THE CONSUMER STATED DURING HER LAST VISIT, THE SERVICE DEPARTMENT ATTEMPTED TO CORRECT THE PROBLEMS. SHE WAS INFORMED THAT A NEW TRANSMISSION WAS INSTALLED AND THE SOFTWARE WAS RELOADED AGAIN FOR THE ELECTRONICS CONTROLLING THE VEHICLES PERFORMANCE. UPDATED 11/01/10

I HAVE A HYUNDAI VERACRUZ 2008. IN THE PAST 2 MONTHS I AM NOW FACED WITH A SECOND INCIDENT WHERE MY WINDSHIELD WIPERS STOPPED WORKING COMPLETELY WHILE DRIVING ON A HIGHWAY IN HEAVY RAIN. THE DEALER HAS EXPLAINED THEY PUT IN A FAIL SAFE MECHANISM TO BACK OUT THE NUT ATTACHED TO THE WIPER ARMS IN ORDER TO PROTECT THE WIPER MOTOR SO IT DOES NOT BURN OUT AS IT IS COVERED BY THE WARRANTY. THE 1ST TIME IT HAPPENED THEY SAID IT WAS DUE TO THE HEAVY SNOWS. WE HAVE NOT HAD ANY SNOW SINCE THEY LAST FIXED IT AND AGAIN WE WERE FACED WITH A VERY UNSAFE SITUATION AS OUR WIPERS STOPPED DURING A PERIOD OF RAIN AND THIS TIME WE WERE ON A MAJOR HIGHWAY WITH 60 MILES TO DRIVE AHEAD OF US. THE DEALER WANTS TO DO NOTHING MORE THAN REPLACE THE NUT BUT SAYS THEY CAN NOT WELD IT TO STAY IN PLACE OR THE MOTOR COULD END UP BURNING OUT. OUR HYUNDAI DEALER IS CAROUSEL HYUNDAI IN WEST CHESTER PA. PLEASE INVESTIGATE THIS BEFORE SOMEONE IS LESS FORTUNATE THAN MYSELF AND ENDS UP IN A CAR ACCIDENT WHEN THIS HAPPENS TO THEM. *TR

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE TRAVELING 35 MPH THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE SERVICED; HOWEVER, THE CONTACT IS STILL EXPERIENCING THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 5/10/10 *CN THE CONSUMER STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINTE FOR DAYS/WEEKS AT A TIME. UPDATED 09/13/10

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING AT NIGHT APPROXIMATELY 35 TO 40 MPH ON WET ROAD CONDITIONS. THE HEADLIGHTS PROVIDED INADEQUATE ILLUMINATION WHICH CAUSED THE DRIVER TO EXPERIENCE LIMITED VISIBILITY. THE FAILURE OCCURRED WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE HEADLIGHTS WERE ADJUSTED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CONTACT HAS CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 14. THE CURRENT MILEAGE WAS 14,000. UPDATED 01/05/10 *BF UPDATED 01/06/10.*JB

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE REAR LIFTGATE OPENED UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE RECURRED AT LEAST ELEVEN ADDITIONAL TIMES. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER ON THREE OCCASIONS. THE LIFTGATE POWER MECHANISM WAS REPLACED; HOWEVER, THE FAILURE PERSISTS. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE WAS 9,000.

HYUNDAI HAS BRAKE AND ROTOR ISSUES AND WON'T DO ANYTHING ABOUT IT..THE VEHICLE OFF THE LOT HAD ROTOR PROBLEMS HAD THEM SHAVED THEN REPLACED AND THEY WERE WORN OUT WITHIN A YEAR.. THEY CAN OFFER THIS 100,000 MILE WARRANTY BECAUSE THE CONSUMER PAYS FOR BRAKES EVERYTIME THEY STEP FOOT IN DEALERSHIP.. IF YOU SEARCH INTERNET YOU WILL FIND BRAKE ISSUE WITH ALL VEHICLES FROM HYUNDAI.. THEY WILL NOT DO ANYTHING ABOUT THIS PROBLEM.. CHEAP MATERIAL ON VEHICLE! *TR

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WITH HALF OF THE CONTACT'S BODY LEANING INSIDE THE VEHICLE, THE REAR HATCH CAME DOWN AND STRUCK HER NECK. SHE HAD TO RELEASE THE HATCH FROM HER NECK. SHE SUFFERED MUCH PAIN AND HAS SOUGHT HELP FROM DOCTORS. THE CONTACT WENT TO THE DEALER AND STATED THAT SHE NO LONGER WANTED THE VEHICLE; HOWEVER, THEY REFUSED TO TAKE IT BACK. THE MANAGER STATED THAT THIS WAS NOT A COMMON FAILURE. SHE BELIEVES IT IS A SAFETY HAZARD FOR THE REAR HATCH TO FALL DOWN ON ITS OWN AND COULD CAUSE MORE SERIOUS DAMAGE TO OTHERS IN THE FUTURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,200 AND CURRENT MILEAGE IS 7,500. UPDATED 06/08/09 *BF UPDATED 06/18/09.*JB

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED. ON A SEPARATE OCCASION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN IDENTICAL FAILURE. THE VEHICLE WAS REPAIRED AGAIN. IN ADDITION, THERE WAS A DEFECTIVE FUEL PUMP THAT WAS REPLACED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 4,000.

HIGH & LOW BEAM HEADLIGHTS CAN'T BE ADJUSTED SEPARATELY. MY LOW BEAMS ARE OK HOWEVER THE HIGH BEAMS SHOOT UP WAY TO HIGH. (I COULD USE THEM FOR BIRD HUNTING). I AM A POLICE OFFICER THERE HAS TO BE SOMETHING DONE ABOUT THIS PROBLEM. I NOTED THAT IS ALREADY IS A COMPLAIN ABOUT THE HEADLIGHTS WITH NHTSA. THE DEALERSHIP ADVISED THEY CAN'T ADJUST THE HIGH BEAMS DOWN OR IT WILL AFFECT THE LOW BEAM. *TR

TL*THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE LOW BEAM HEADLIGHTS ARE TOO LOW AND DO NOT ILLUMINATE THE STREET, WHICH CAUSE HAZARDOUS DRIVING CONDITIONS AT NIGHT. WHEN THE CONTACT ACTIVATES THE BRIGHT HEADLIGHTS, THEY DO NOT ILLUMINATE THE ROAD, BUT SHINE UPWARDS INSTEAD. HE SPOKE TO THE DEALER NUMEROUS TIMES AND THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THEY STATED THAT THE LIGHTS WERE ISSUED TO HYUNDAI'S STANDARDS AND REQUIREMENTS. THE CURRENT AND FAILURE MILEAGES WERE 14,000. UPDATED 09/16/08. *LJ THE HIGH AND LOW BEAMS WERE CONNECTED AND THEY COULD NOT BE ADJUSTED SEPARATELY. THE LOW BEAMS WERE TOO LOW AND THE HEADLIGHTS WERE TOO HIGH. UPDATE 09/18/08