2012 HYUNDAI VERACRUZ Complaints

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE LOSS MOTIVE POWER WHILE MAKING A TURN. THE OIL LEVEL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF FAILURE. THE MANUFACTURER DETERMINED THAT THE REPAIR WAS PERFORMED BY INDEPENDENT MECHANIC AND THEREFORE THERE WOULD BE NO REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT FUEL LEAKED ONTO THE ALTERNATOR AND CAUSED THE ENGINE TO SHUTOFF WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) AT SOUTH CHARLOTTE HYUNDAI LOCATED AT 8525 SOUTH BLVD, CHARLOTTE, NC 28273 HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER WHO REPAIRED THE VEHICLE HOWEVER, THE FAILURE RECURRED A THIRD TIME AND THE DEALER INFORMED THE CONTACT THAT THE FAILURE WOULD NOT BE REPAIRED AGAIN FREE OF CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT CAPITOL HYUNDAI MONTGOMERY LOCATED AT 2820 EASTERN BLVD, MONTGOMERY, AL 36116. THE FAILURE RECURRED AFTER 50,000 MILES AND THE FAILURE WAS REPAIRED BY THE SAME DEALER. THE FAILURE RECURRED AND THE DEALER TOLD THE CONTACT THAT THE VEHICLE WOULD NOT BE REPAIRED FREE OF CHARGE FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE LOSS POWER AND STALLED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 92,000.

I WAS MAKING A RIGHT HAND TURN ONTO A 2 LANE DIVIDED HIGHWAY. AS I WAS TURNING I LOST STEERING POWER AND MY BRAKE LIGHT INDICATOR CAME ON. I WAS EVENTUALLY ABLE TO REGAIN STEERING AFTER CROSSING BOTH LANES OF ON COMING TRAFFIC. THE ALTERNATOR BELT WAS REPLACED. THE VERY NEXT DAY THE EXACT SAME THING OCCURRED EXCEPT THERE WAS A LOUD SQUEAL THAT HAPPENED FOLLOWING THE LOSS OF STEERING AND THE BATTERY LIGHT COMING ON.THIS IS A SIGNIFICANT SAFETY CONCERN TO LOSE STEERING WHILE DRIVING THE VEHICLE. I HAD ALSO EXPERIENCED THE ABS SENSOR, EMERGENCY BRAKE SENSOR, AND ESC SENSOR COMING ON. REPLACING THE ABS SENSOR ON BOTH SIDES CORRECTED THAT ISSUE.

THE CAR IS STILL HAVING THE OIL LEAK ON TO THE ALTERNATOR LIKE THE RECALL STATED. THIS IS MY 3RD TIME REPLACING MY ALTERNATOR ON A BRAND NEW CAR I BOUGHT OFF THE LOT.

THE 2012 VERACRUZ WAS PURCHASED IN AUGUST 2015, FROM WALDORF HYUNDAI, WALDORF MARYLAND. DECEMBER OF 2015, THE DEALERSHIP REPLACED THE BATTERY UNDER WARRANTY. 2016, THE ALTERNATOR FAILED AND WAS REPLACED UNDER WARRANTY. 2017 THE SPARK PLUGS FAILED AND WAS REPLACED AT MY EXPENSE. 2018 THE VALVE COVER GASKET FAILED AND THE DEALERSHIP (WALDORF HYUNDAI) REFUSE TO COVER THE REPAIR COST. UNDER PROTEST AND A COMPLAINT FILED WITH HYUNDAI CORPORATE JULY 2018, THE GASKET WAS REPAIRED. JANUARY 2019, THE SPARK PLUGS FAILED AND THE DEALERSHIP REFUSED TO COVER THE REPAIR. SECOND COMPLAINT FILED WITH HYUNDAI CORPORATE, AND CURRENTLY WE ARE DISPUTING IF HYUNDAI SHOULD COVER THE REPAIR COST. UPON PURCHASING THIS VEHICLE, THE DEALERSHIP NEVER DISCLOSED THE 2014 RECALL FOR THIS VEHICLE'S ELECTRICAL SYSTEM FAILURE. THE GASKET HAS FAILED AT LEAST TWICE SINCE I HAVE OWNED THE VEHICLE AND THE ALTERNATOR, SPARK PLUGS, AND BATTERY HAVE BEEN REPLACED. THE VEHICLE HAS STALLED ON THE HIGHWAY EACH TIME HAVING TO BE TOWED TO WALDORF, HYUNDAI. THE VEHICLE IS A SAFETY HAZARD DUE TO SUDDEN LOSS OF POWER ON MULTIPLE OCCASIONS, AND HAS PROVEN TO BE UNRELIABLE. HYUNDAI DOES NOT HAVE A SOLUTION TO THE RECALL ( 14V415000) IN 2014, AND THE VEHICLE SHOULD HAVE NEVER BEEN SOLD. THE VEHICLE SERVICE RECORDS ARE AVAILABLE AT THE DEALERSHIP.

GLASS SUN ROOF WOULD NOT CLOSE AND STUCK IN OPEN POSITION. HYUNDAI DEALER'S REPORT IS THAT TRACKS ARE CRACKED OPEN DUE TO SUN DAMAGE. ALSO THAT VALVE COVERS ARE LEAKING ON TO THE ALTERNATER

THE CAR WOULD NOT START. THEN THE ENGINE AREA BEGAN SMOKING AND THEN A FIRE SPARKED. THE FIRE DEPARTMENT HAD TO BE CALLED TO PUT THE FIRE OUT. THE CAR WAS AT A GAS STATION AND WAS NOT MOVING.

PURCHASED VEHICLE NEW IN 2012. CURRENTLY AT 112K MILES. OVER THE PAST YEAR I HAVE NOTICED THAT WHEN MY LIGHT DIAL IS IN THE "ON" POSITION AND SIGNALING RIGHT WITH THE TURN SIGNAL STALK IN CITY CONDITIONS (5-30 MPH) MY HEADLIGHTS (AND DASH LIGHTS) WILL FLICKER OFF AND BACK ON. LIGHT DIAL IS AT END OF SIGNAL STALK AND I INITIALLY CONCLUDED I POSSIBLY TWIST THE STALK IN A SLIGHT NATURE WHEN DRIVING TO CAUSE THE ISSUE BUT LATER CONCLUDED THE DIAL IS EXTREMELY SENSITIVE TO TOUCH. I OFTEN KEEP THE LIGHT DIAL IN "AUTO" AND USUALLY ONLY HAVE IT IN "ON" DURING RAIN CONDITIONS. SAFETY CONCERN IS RELEVANT TO NOT BEING ABLE TO SEE MOMENTARILY WHILE TURNING OR ONCOMING TRAFFIC THINKING I AM FLASHING MY LIGHTS TO SIGNAL THEM TO GO INSTEAD OF ME CAUSING US TO TURN AT THE SAME TIME. OVER THE PAST THREE TIMES DRIVING THIS WEEK, I HAVE WITNESSED MY LIGHTS TURNING ON FOR ABOUT A MINUTE AND THEN BACK OFF WHILE IN "AUTO" DRIVING IN BRIGHT SUNLIGHT AND NO SHADE (OCCURRED TWICE IN ONE DRIVE) AND NO SIGNAL STALK MANIPULATION. THIS EVENT CAUSED ME TO TAKE THE LIGHTS TO "OFF" WHICH ON MY NEXT EXCURSION CAUSE THEM TO FLICKER ON AND THEN OFF WHILE SIGNALING RIGHT IN CITY CONDITIONS.