2012 HYUNDAI VERACRUZ Complaints

ALTERNATOR VOLTAGE GOES FROM 11.7 TO 13.2 WITH NO CHANGE IN LOADS. CAN VISUALLY SEE OIL LEAK ON ALTERNATOR. LEAK WAS RECALLED IN 2014 WAS SUPPOSED TO BE CORRECTED NOW RE-OCCURRING

VEHICLE LOST ALL POWER WHILE DRIVING IN SUBDIVISION WAS UNABLE TO TURN STEERING WHEEL. TOOK TO REPAIR SHOP ADVISED THE ALTERNATOR NEEDED TO BE REPLACED. PAID TO HAVE REPLACED. NOTICED A RECALL ON THE VERACRUZ THAT WAS NEVER ADDRESSED. ON THE NHTSA WEBSITE THE RECALL STATED ALTERNATOR AND GASKET WOULD BE AFFECTED BUT HYUNDAI IS STATING IT IS ONLY FOR THE OIL AND GASKET NOT ALTERNATOR.

HEADLIGHTS TURNING ON AND OFF WHILE DRIVING. APPEARS TO BE A PROBLEM WITH THE HEADLIGHT SWITCH/STALK ON STEERING WHEEL. HAPPENS WHILE STOPPED, DRIVING ON STREETS AND HIGHWAYS. SEEMS TO OCCUR MORE OFTEN WHILE MAKING TURNS.

THIS IS REGARDING A RECALL TO MY 2012 HYUNDAI VERACRUZ. IN NOVEMBER 2014 I HAD THE FRONT VALVE COVER REPLACED UNDER A RECALL BECAUSE IT WAS LEAKING. IT RECENTLY STARTED LEAKING AGAIN. WHEN I CALLED THE DEALERSHIP, THEY SAID THAT THERE WAS NO RECALL ON MY VEHICLE AND THAT I WOULD HAVE TO PAY FOR THE REPAIR. I WRITING TO INFORM YOU THAT THIS IS STILL AN ISSUE. MY VEHICLE ONLY HAS 63K MILES ON IT, ALL MAINTENANCE IS PERFORMED ON OR AHEAD OF SCHEDULE AND IS GARAGE KEPT. I PAID FOR THE REPAIR OUT OF POCKET AT A REPAIR SHOP OTHER THAN THE DEALER. THIS IS NOT AN ISSUE THAT SHOULD REOCCUR WITH 4 YEARS TO A VEHICLE THAT IS SO WELL MAINTAINED. THE INVOICES FOR BOTH REPAIRS ARE ATTACHED IN A PDF FILE. IF OTHER CUSTOMERS ARE REPORTING THIS ISSUE, I BELIEVE A SECOND RECALL NEEDS TO BE ISSUED. THANK YOU.

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE ATTEMPTING TO START THE IGNITION, THE VEHICLE WOULD NOT START. THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO THE DEALER. MID ISLAND HYUNDAI (1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720) REPLACED THE BATTERY IN THE VEHICLE, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE DEALER DIAGNOSED THAT OIL WAS LEAKING ONTO THE ALTERNATOR. THE SEAL, ALTERNATOR, AND BATTERY WERE REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO HYUNDAI 112 (2114 NY-112 MEDFORD, NY 11763) WHERE THE SEAL, ALTERNATOR, AND BATTERY WERE REPLACED AGAIN. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 1,200.

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE DRIVING, SMOKE WAS SEEN UNDER THE HOOD. UPON INSPECTION, IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE ENGINE ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER (HANLEES HYUNDAI IN FREMONT, CALIFORNIA), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. IN APRIL OF 2015, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING: ENGINE). APPROXIMATELY 2,000 MILES LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FAILURE WAS REPAIRED. APPROXIMATELY 15,000 MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 17,000.

THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.

JULY 2014: EXPERIENCED SUDDEN PROGRESSIVE ELECTRICAL FAILURE WHILE DRIVING. DISCOVERED ALTERNATOR FOULED BY LEAKING OIL. VALVE COVER GASKET, ALTERNATOR REPLACED AT DEALERSHIP. REC'D NOTICE OF RECALL 121. JANUARY 2015: RECALL REPAIRS WERE APPLIED. JUNE 2016: PROBLEM RECURRED AS BEFORE. GASKET & ALTERNATOR AGAIN REPLACED. ALTHOUGH REPAIR/REPLACEMENT DONE, HYUNDAI REFUSES TO OFFER ANY OTHER REMEDY OR EXTEND WARRANTY.

OVER THE PAST MONTH OR SO, THIS VERACRUZ HAS SUDDENLY AND WITHOUT WARNING ACCELERATED AT TOP SPEED, AND I COULD NOT STOP IT WITH THE BRAKES. I HAD TO TURN THE ENGINE OFF IN THE MIDDLE OF TRAFFIC. THIS IS INCREDIBLY DANGEROUS-I DONT EVEN WANT TO DRIVE THE CAR. SOMEONE COULD EASILY GET INJURED OR WORSE.

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LIGHTS MALFUNCTIONED AND CAUSED THE GEAR SHIFT LEVER TO LOCK. THE BRAKE SWITCH WAS REPLACED TWICE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.