IC Complaints
View complaints related to IC. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 IC 3000- KUNA, ID
WE (KUNA SCHOOL DIST.)HAVE 18 OF THESE IHC BUSES 2009-2014 THAT ALL HAVE THE SAME EMERGANCY WINDOWS. THEY UNLATCH THEMSELVES EVERY TIME YOU HIT A BUMP. IT SOUNDS THE BUZZER. I HAVE CONTACTED RUSH IN BOISE FOR 2 YEARS NOW FOR A FIX. NOBODY CAN GET THEM TO FIX THIS PROBLEM. THIS IS A SAFTY ISSUE AND SHOULD BE RECALLED. THEY WILL HAVE TO REDISIGN THE WINDOW. THEY HAVE STOPPED USING THIS STYLE SINCE. THIS TELLS ME THERE IS A PROBLEM THAT THEY KNOW ABOUT. PLEASE HELP US. THANK YOU
Source: NHTSA WEB SITE -
2013 IC 3000- KUNA, ID
WE (KUNA SCHOOL DIST.)HAVE 18 OF THESE IHC BUSES 2009-2014 THAT ALL HAVE THE SAME EMERGANCY WINDOWS. THEY UNLATCH THEMSELVES EVERY TIME YOU HIT A BUMP. IT SOUNDS THE BUZZER. I HAVE CONTACTED RUSH IN BOISE FOR 2 YEARS NOW FOR A FIX. NOBODY CAN GET THEM TO FIX THIS PROBLEM. THIS IS A SAFTY ISSUE AND SHOULD BE RECALLED. THEY WILL HAVE TO REDISIGN THE WINDOW. THEY HAVE STOPPED USING THIS STYLE SINCE. THIS TELLS ME THERE IS A PROBLEM THAT THEY KNOW ABOUT. PLEASE HELP US. THANK YOU
Source: NHTSA WEB SITE -
2012 IC 3000- KUNA, ID
WE (KUNA SCHOOL DIST.)HAVE 18 OF THESE IHC BUSES 2009-2014 THAT ALL HAVE THE SAME EMERGANCY WINDOWS. THEY UNLATCH THEMSELVES EVERY TIME YOU HIT A BUMP. IT SOUNDS THE BUZZER. I HAVE CONTACTED RUSH IN BOISE FOR 2 YEARS NOW FOR A FIX. NOBODY CAN GET THEM TO FIX THIS PROBLEM. THIS IS A SAFTY ISSUE AND SHOULD BE RECALLED. THEY WILL HAVE TO REDISIGN THE WINDOW. THEY HAVE STOPPED USING THIS STYLE SINCE. THIS TELLS ME THERE IS A PROBLEM THAT THEY KNOW ABOUT. PLEASE HELP US. THANK YOU
Source: NHTSA WEB SITE -
2013 IC 3000- KUNA, ID
WE (KUNA SCHOOL DIST.)HAVE 18 OF THESE IHC BUSES 2009-2014 THAT ALL HAVE THE SAME EMERGANCY WINDOWS. THEY UNLATCH THEMSELVES EVERY TIME YOU HIT A BUMP. IT SOUNDS THE BUZZER. I HAVE CONTACTED RUSH IN BOISE FOR 2 YEARS NOW FOR A FIX. NOBODY CAN GET THEM TO FIX THIS PROBLEM. THIS IS A SAFTY ISSUE AND SHOULD BE RECALLED. THEY WILL HAVE TO REDISIGN THE WINDOW. THEY HAVE STOPPED USING THIS STYLE SINCE. THIS TELLS ME THERE IS A PROBLEM THAT THEY KNOW ABOUT. PLEASE HELP US. THANK YOU
Source: NHTSA WEB SITE -
2012 IC 3000- KUNA, ID
WE (KUNA SCHOOL DIST.)HAVE 18 OF THESE IHC BUSES 2009-2014 THAT ALL HAVE THE SAME EMERGANCY WINDOWS. THEY UNLATCH THEMSELVES EVERY TIME YOU HIT A BUMP. IT SOUNDS THE BUZZER. I HAVE CONTACTED RUSH IN BOISE FOR 2 YEARS NOW FOR A FIX. NOBODY CAN GET THEM TO FIX THIS PROBLEM. THIS IS A SAFTY ISSUE AND SHOULD BE RECALLED. THEY WILL HAVE TO REDISIGN THE WINDOW. THEY HAVE STOPPED USING THIS STYLE SINCE. THIS TELLS ME THERE IS A PROBLEM THAT THEY KNOW ABOUT. PLEASE HELP US. THANK YOU
Source: NHTSA WEB SITE -
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2002 IC 3000- COTTAGE GROVE, MN
THE FUEL HEATER WIRING ON 7.3L DIESEL ENGINES HAS HAD AN ELECTRICAL FIRE ON 3 OF OUR VEHICLES OUT OF THE 28 IN OPERATION WITH THIS ENGINE. THE CONNECTOR IS A PUSH ON SPADE WITH A RUBBER SURROUND TO HOLD IT IN PLACE. ONE FIRE THAT WAS SEEN IN PERSON WAS SMALL (FEW INCHES) THE OTHERS WERE FOUND AFTER THE FIRE HAD OCCURRED. THE FIRE THAT WAS VIEWED OCCURRED WHEN THE VEHICLE WAS PARKED, FIRST START OF THE DAY AND LESS THAN 10 MINUTES IDLE TIME. I BELIEVE THE RUBBER SURROUND DOES NOT PROPERLY SUPPORT THE TERMINAL AND CREATES A LOOSE CONNECTION THAT ARCS AND OVERHEATS THE RUBBER, THEN IGNITING THE SMALL FIRE.
Source: NHTSA WEB SITE -
2015 IC 3000- ROMEO, MI
PASSENGER WINDOWS SAG AND ARE UNLEVEL AND DO NOT CLOSE EVENLY. CAN BE A SAFETY HAZARD IF A PASSENGER GETS HEAD CAUGHT IN UNEVEN WINDOWS. WINDOW WILL SAG WHEN BUS IS IN MOTION.
Source: NHTSA WEB SITE -
2005 IC CE- BEACON, NY
FLOOR SILLS CRACKED AT BODY TIE DOWNS, TIE DOWNS HOLD BODY ON TO CHASSIS FRAME. *TR
Source: NHTSA WEB SITE -
2005 IC CE- BEACON, NY
FLOOR SILLS CRACKED AT BODY TIE DOWNS, TIE DOWNS HOLD BODY TO CHASSIS FRAME. *TR
Source: NHTSA WEB SITE -
2004 IC CE- PEACHTREE CITY, GA
THIS DEALS WITH WHAT APPEARS TO BE AN INTENTIONAL ONGOING FRAUD AGAINST NHTSA AND OWNERS OF SOME 9,000 INTERNATIONAL SCHOOL BUSES SOLD THROUGHOUT THE U.S. BETWEEN 8/2002 AND 8/2003. AS OF MARCH 2014 IT APPEARS THAT MANY OF THE 9000 BUSES (STANDARD AND HANDICAPPED) INVOLVED IN THIS APPARENT FRAUD CONTINUE TO PUT ALL OCCUPANTS AT RISK OF INJURY AND POSSIBLY DEATH. IN 8/2002 IC CORPORATION (IC) INSTALLED ACQ TREATED PLYWOOD SUBFLOORS IN ITS BUSES KNOWING IT WAS MORE CORROSIVE THAN UNTREATED WOOD TO METAL FASTENERS (PER ITS OWN TESTING). IC INTENTIONALLY CHOSE NOT TO USE PROPERLY PROTECTED FASTENERS, IN PART DUE TO COST. BY 2003 IC WAS AWARE OF UNPRECEDENTED CORROSION OF SEAT BOLTS, WHEELCHAIR TRACKS AND FASTENERS IN ITS BUSES, CAUSING WHEELCHAIR TRACKS AND SEATS TO COME LOOSE. IN 2/2004 IC DECLARED A SAFETY DEFECT AND NOTIFIED NHTSA. IT APPEARS IC INTERNATIONALLY UNDERSTATED THEIR KNOWLEDGE/CONCERNS. IN 3/2004 A NHTSA RECALL WAS ISSUED (NHTSA RECALL # 04V-097) LIMITING THE RECALL TO THOSE CONTAINING A ?SUR-LOC? WHEELCHAIR TRACK, WHICH APPEARED INTENTIONALLY ERRONEOUS, AS ALL FASTENERS WERE/ARE CORRODING PER IC?S OWN REPRESENTATIONS MADE IN LITIGATION THEY FILED AGAINST OTHERS. FURTHER, A NUMBER OF THE BUSES INCLUDED IN THE RECALL WERE NOT REPAIRED/IMPROPERLY REPAIRED BASED ON EYE WITNESS ACCOUNTS DURING REPAIR INSPECTIONS. COUNSEL FOR IC, THREATENED AN INDIVIDUAL BY STATING THAT IF A CERTAIN PARTY DID NOT OFFER SUBSTANTIAL MONIES TO SETTLE THE CASE, THEY WOULD LIKELY NEED TO INCREASE THE RECALL TO SOME 9,000 BUSES, MAKING CLEAR IC KNEW THE RECALL SHOULD HAVE INCLUDED ALL 9,000 BUSES FROM THE OUTSET. TO DATE IC HAS NOT NOTIFIED NHTSA OF THIS CONCERN. THIS WAS TAKEN AS AN ATTEMPT OF BLACKMAIL OR EXTORTION. DISCOVERY TAKEN IN THE TWO SUITS FILED BY IC IN BOTH FEDERAL COURT (INDIANAPOLIS, IN.) AND STATE COURT (CONWAY, AK.) WILL CONFIRM THE ABOVE. *TR
Source: NHTSA WEB SITE