2012 INFINITI G37 Complaints
View complaints related to 2012 INFINITI G37. The complaints found here are submitted by actual consumers with first hand experience. There are more than 60 complaints submitted for the 2012 INFINITI G37. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 INFINITI G37- BEDIAS, TX
MY PASSENGER SEAT WEIGHT SENSOR IS MALFUNCTIONING GOING ON AND OFF AT VARIOUS TIMES INTO THE DRIVE AND VARIOUS WEIGHTED PASSENGERS. THIS SEEMS TO BE A VERY COMMON PROBLEM ON MY 2012 G37 SPORT AND THE SEAT (SENSOR CANNOT BE CHANGED OUT SO HAVE TO BUY THE WHOLE SEAT) RANGES BETWEEN $5000 AND $8000. THIS SEEMS TO ME TO BE A SAFETY ISSUE, WHAT WERE TO HAPPEN IF ANY ONE OF US HAVING THIS ISSUE WERE TO GET INTO AN ACCIDENT WITH A PASSENGER? FROM WHAT IVE READ THE PASSENGER AIR BAG WILL NOT GO OFF WITH THIS LIGHT ON SO THEREFORE MY PASSENGERS SAFETY IS AT RISK BECAUSE OF A VERY COMMON ISSUE FROM INFINITY. LIGHT GOES ON AND OFF EVEN SITTING STATIONARY.
Source: NHTSA WEB SITE -
2012 INFINITI G37- EAST SOUND, WA
TL* THE CONTACT OWNED A 2012 INFINITI G37. ON MAY 23, 2019, WHILE DRIVING 5 MPH, THE CONTACT PULLED INTO A PARKING SPACE AT THE POST OFFICE. SUDDENLY, THE VEHICLE ACCELERATED, DROVE OVER A CEMENT BARRIER, AND CRASHED INTO THE BUILDING. ON JULY 3, 2019, WHILE DRIVING 10 MPH, THE CONTACT SLOWED DOWN TO PARK. ONCE AGAIN, THE VEHICLE ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE SIDE OF A BUILDING. DURING BOTH FAILURES, THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. POLICE REPORTS WERE NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND DEEMED TOTALED BY THE CONTACT'S INSURANCE COMPANY AFTER THE LAST CRASH. THE CONTACT CALLED INFINITY OF LYNNWOOD (17305 HWY 99, LYNNWOOD, WA 98037, (425) 409-6274) AND WAS ADVISED TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. *BF *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 INFINITI G37- CORAL SPRINGS, FL
THE VEHICLE WAS IN MOTION AND WOULD NOT ENTER 3RD OR 4TH GEAR. WHEN I BROUGHT IT INTO THE RETAILER THEY SAID I NEEDED TRANSMISSION VALVE BODY REPLACED AT A COST OF $3000. THE CAR ONLY HAS 55,000 MILES ON IT. WHAT WOULD CAUSE THIS?
Source: NHTSA WEB SITE -
2012 INFINITI G37- GENEVA, FL
TL* THE CONTACT OWNS A 2012 INFINITI G37. ON SEVERAL OCCASIONS, THE DOOR LOCK ACTUATORS FAILED TO OPERATE AS INTENDED INTERMITTENTLY. AS A RESULT, THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. ON ONE OCCASION, THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE OF THE VEHICLE. ADDITIONALLY, AFTER THE VEHICLE WAS EXITED, THE CONTACT WAS UNABLE TO LOCK THE DOOR USING THE KEY FOB OR KEY. THE CONTACT STATED THAT THE FAILURE AFFECTED ALL FOUR DOORS. THE VEHICLE WAS TAKEN TO SANFORD INFINITI (LOCATED AT 995 RINEHART RD, SANFORD, FL 32771, (407) 915-3826) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 35038060. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 INFINITI G37- AUSTIN, TX
DRIVERS SIDE DOOR AIRBAG HAD TO BE REPLACED AND ALSO THE PASSENGER SEAT OCCUPANCY SENSOR IS BAD AND THE SEAT NEEDS TO BE REPLACED. THESE ITEMS WERE DIAGNOSED AT 55,000 MILES ON THE CAR
Source: NHTSA WEB SITE -
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2012 INFINITI G37- HOUSTON, TX
I BROUGHT IN MY 2012 FOR MAINTENANCE AT AN INFINITI SERVICE DEALER. I RECEIVED A "NEW" BATTERY AS I WAS TOLD THE BATTERY NEEDED REPLACEMENT SOON. COME TO FIND OUT, THE "NEW" BATTERY WAS ACTUALLY A FAULTY COMPONENT AND MY CAR WOULD NOT START. I BROUGHT IT IN FOR DIAGNOSTICS AND THEY SAID NOTHING WAS WRONG. I TOLD THEM THAT IT MUST BE THE BATTERY SINCE I NEVER HAD THAT ISSUE BEFORE. THE BATTERY ISSUE CONTINUED AND I WOULD HAVE TO JUMP MY CAR OFF. THE DAY I HAD TO BRING IT BACK TO INFINITI, I HAD TO JUMP OFF THE CAR AND RIGHT AFTER I DID, THE AIRBAG LIGHT BEGAN FLASHING AND CODES INDICATED A FAULTY DIAGNOSIS SENSOR UNIT FOR THE AIRBAG. THEY THEN DID THEIR DIAGNOSTICS AGAIN AND DETERMINED THAT THE BATTERY ITSELF WAS THE PROBLEM IN THE CAR-STARTING ISSUE, YET THE INFINITI BAG LIGHT CONTINUED TO BLINK. THE DEALER SAID THE COST WOULD BE $1600 TO REPLACE THE SENSOR/CONTROL UNIT. THE AIRBAG HAS NEVER BEEN DEPLOYED AND I NEVER HAD ISSUES UNTIL THE BATTERY REPLACEMENT WITH A FAULTY BATTERY AND THUS CREATING THE NEED TO JUMP START THE VEHICLE. THE LIGHT CAME ON RIGHT AFTER A JUMP START. I NEVER SAW THE LIGHT BEFORE THAT.
Source: NHTSA WEB SITE -
2012 INFINITI G37- SHREVEPORT, LA
PASSENGER AIRBAG LIGHT BLINKS. TOOK CAR TO DEALER AND THEY SAID THE SEAT BOTTOM NEEDS REPLACING AS IT IS AN OCCUPANCY SENSOR FAILURE. COST FOR PART IS $6500.00. COST TO INSTALL AND RESET IS $500. THAT REPAIR IS HALF THE VALUE OF WHAT IT IS WORTH. I CALLED INFINITY'NOT UNDER WARRANTY OR RECALL. HAVE READ ONLINE THAT MULTIPLE OWNERS OF THESE MODELS ARE HAVING SAME ISSUE. I FEEL THAT THIS IS A POTENTIAL SAFETY-RELATED DEFECT IN THE VEHICLE.
Source: NHTSA WEB SITE -
2012 INFINITI G37- VILLA RICA, GA
TL* THE CONTACT OWNS A 2012 INFINITI G37. WHILE DRIVING 5 MPH INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO RESPOND, BUT SPONTANEOUSLY ACCELERATED INSTEAD. THE VEHICLE JUMPED THE CURB AND CRASHED INTO A FENCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED AND REMAINED AT THE CRASH SITE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 INFINITI G37- DALLAS, TX
POWER STEERING PUMP AND PASSENGER AIRBAG MALFUNCTION. MANY INFINITI OWNER HAVE OR HAVE HAD THE SAME ISSUE. I THINK CUSTOMERS DON'T HAVE TO PAY FOR ANY REPAIRS IF THERE IS A BIG DEMAND ON THESE PROBLEMS. THESE TWO PROBLEMS HAPPEN WHEN MY FAMILY AND I WERE DRIVING ON THE HIGHWAY. I DON'T UNDERSTAND WHY THIS PROBLEM HASN'T BEEN CALLED AS A RECALL.
Source: NHTSA WEB SITE -
2012 INFINITI G37- PLANO, TX
BOUGHT THIS VEHICLE FROM CREST INFINITI WITH REMAINDER OF WARRANTY WHICH JUST RAN OUT BUT AS I WENT TO SELL THE CAR PRIVATELY THE BUYER WAS A CAR DEALER IN NORMAN, OK WHO CAME DOWN TO PLANO, TX WITH TRAILER AND CASHIER'S CHECK. AFTER HOOKING UP TO DIAGNOSTIC MACHINE HE REFUSED TO PURCHASE DUE TO AN ISSUE WITH THE AIR BAGS AND SOMETHING ABOUT BYPASSED (REPORT ATTACHED TO COMPLAINT) AIR BAGS ISSUE. THIS CAR WAS REPRESENTED TO ME AS NEVER BEING IN AN ACCIDENT AND I NEVER HAD ONE DURING THE SHORT TIME THAT I OWNED IT. THIS IS CAUSING ME A REAL PROBLEM AS I HAVE BEEN DIAGNOSED WITH TERMINAL ILLNESS AND NEED ALL THE MONEY I CAN MUSTER THROUGH THE SALE OF BELONGINGS WITH THE AUTO BEING THE DURABLE GOOD WITH THE MOST VALUE. THEY ARE NOW TELLING ME THAT IT REALLY HAS VERY LITTLE VALUE NOW BECAUSE OF THIS HORRIBLE AIR BAG REPORT. IF I HAD BOUGHT IT FROM A PRIVATE PARTY THEN CAVEAT EMPTOR WOULD CERTAINLY APPLY BUT I BOUGHT IT FROM A DEALER WITH THE REMAINDER OF WARRANTY STILL APPLYING TO VEHICLE SO 'AS IS' DOES NOT WORK HERE IN MY OPINION. ATTACHED: PICTURE OF REPORT FROM DEALERS OBD TOOL.
Source: NHTSA WEB SITE