2014 INFINITI Q50 Complaints

The contact owns a 2014 Infiniti Q50. The contact stated that while operating the vehicle, the passenger’s side air bag off warning light remained illuminated constantly. The contact stated that the warning light was also present while a passenger was seated in the seat. The contact used a diagnostic scanner to identify an abnormal voltage to the passenger’s side air bag sensor. The manufacturer was contacted but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V244000 (AIR BAGS). The contact stated that the vehicle had experienced the failure listed in the recall. The vehicle was not yet repaired. The local dealer was not contacted. The failure mileage was 36,000.

I was stopped at a stop sign and pulled out into an intersection and lost power.

The contact owns a 2014 Infiniti Q50 Hybrid. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V430000 (Steering); the VIN was included, but the dealer refused to complete the repair because the contact declined a diagnostic test. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 154,000.

The transmission Valve Assembly Control Module and Vehicle Speed Sensors have both failed. The car will not shift out of 2nd gear and cannot go faster than 40 mph. This is a safety issue. I had my car inspected by a certified mechanic and he diagnosed the problem. He also stated that that he has seen this a lot with Infinitis. I have maintained my car well but this is Not a maintenance issue. There are thousands of infiniti owners online stating that they had the exact same problem. I filed a case with Infiniti #52260861. This is a design flaw with All Infiniti cars and SUV's and it should be a Recall or at a minimum fixed for free by Infiniti. It cost me $3,500 to have my car fixed and this should be paid by Infiniti to me and all other Infiniti owners with this same problem.

Driving car normally and car randomly put itself in 3rd gear and slammed down hard almost making me cause a crash and injury to me. Went to dealership they told me I need a new transmission due to valve body that they don’t sell by itself. This is the second time a replacement was done and it happened

Valve body went out at 90k miles . This is way common and i took care of the car.

While driving and using the air conditioning system coming out of the vents, the drivers side windows fog up and cannot be cleared with a rag or paper towel. This causes the drivers side windows to become heavily congested causing it virtually impossible to see out of the window and look into the drivers side mirror causing a major blind spot. This is especially troubling in the warmer weather. I’ve avoided two accidents because of the the blind spots this creates not being able to see out of the drivers side window and trying to look into the drivers side mirror to see if the left lane is safe to merge into to.

Received PO270 code which is speed output sensor which requires valve body and TCM to be replaced. Dealership stated that there should be recall but is not. Very common issue and Infiniti would not provide any help.

Transmission will not shift out of 3rd gear. I was driving down the freeway in 7th gear doing 75mph when all of sudden the transmission threw itself into 2nd gear then to 3rd. It felt like I was driving over a very large boulder and my transmission was being ripped out from under the car. Then my check engine light came on. So I had it towed home. I went for a test drive and the car will shift 1st, 2nd then 3rd but won’t go to 4th. It just stays in 3rd, it doesn’t slow down, it continues to rise in rpm and speed but won’t go out of 3rd gear. It also will not go into the manual shift mode either. I have read online about thousands of others with the same exact transmission having the same exact problem. I almost was not able to control my car so it most definitely is a big safety issue. I had autozone run a scan on it and it popped up all of these codes. My dash had zero warning lights at all before the incident happened.

Traction Control did not function when needed. I had my breaks and rotors replaced two days prior to the accident, which may have had an impact on the performance of the vehicle. Insurance representatives did look over the vehicle, as it is now in their possession. However, I do not feel as though they took the time to look into my concerns. There was no warnings on the Dash.