2014 INFINITI Q50 Complaints
View complaints related to 2014 INFINITI Q50. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2014 INFINITI Q50. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 INFINITI Q50- Fayetteville, NC
-When braking while hybrid and engine system are attemping to determine the power draw the vehicle will propel forward increasing momentum of vehicle rather than braking. -Vehicle is available for inspection. -This issue can cause collision due to the sudden undesired propulsion of the vehicle, as well as addition unnecssary use of the braking system. -Dealer states this is normal condition. -Vehicle has only been inspected by dealer. -There are NO warning signs, indicators, or alerts. Issue first started around 35,000 miles. -In addition the drivetrain might also affect the ability to propel forward. While in slow speeds (10 mph and below) the vehicle the vehicle will stutter making take off difficult from complete stop. Additionally, vehicle stutters just the same while braking to come to a stop (10 mph and below) making it difficult to navigate a safe stop.
Source: NHTSA WEB SITE -
2014 INFINITI Q50- Union Church, MS
The top of my drivers side heated seat got so hot it melted the leather without the heated button even being pushed in the on position.
Source: NHTSA WEB SITE -
2014 INFINITI Q50- Saint Marys, GA
The contact owns a 2014 Infiniti Q50. The contact stated while driving approximately 45 MPH, the vehicle independently decelerated to 10 MPH. The contact depressed the accelerator and observed that the RPMS was elevated however, the vehicle failed to respond. The contact pulled off the road into a parking lot and turned off the vehicle. The contact stated that when she restarted the vehicle, the vehicle jerked while driving and failed to exceed 20 MPH. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the valve body assembly needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 INFINITI Q50- Germantown , MD
My drivers seat just stopped moving back and forward it got stuck in the back position while I was driving as I was adjusting the seat no warnings of any sort I took it back to the dealership I was told its a known issue but Infiniti has yet to recall
Source: NHTSA WEB SITE -
2014 INFINITI Q50- atlanta, GA
The contact owns a 2014 Infiniti Q50. The contact stated while driving at various speeds, the chassis control system warning message was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V430000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2014 INFINITI Q50- West Hills, CA
1. The Electric Power Assist System or DAS malfunctioned preventing the car to steer correctly. When pulling out of side street onto the main boulevard, the car would not steer straight, there was no response from the steering wheel input and the vehicle crashed into a parked car parked on the side of the road 2. The safety of the driver and others were put at risk because the car crashed. 3. The problem has not be confirmed by the dealer our insurance company stated they may or may not investigate the problem. 4. Our insurance company has photos of the accident and damaged vehicle but has not inspected the car components for possible failure. 5. No warning light or messages were displayed to the best of my knowledge prior to the crash. 6. There was a safety recall # 16V430000 for this model and model year but our VIN indicates that there is not an outstanding recall currently for the car
Source: NHTSA WEB SITE -
2014 INFINITI Q50- MOUNT JULIET, TN
ENGINE HAS ROUGH IDLE WHILE IN PARK. EVEN AFTER THE FOLLOWING MAINTENANCE WAS DONE. REPLACING SPARK PLUGS, ENGINE SOFTWARE UPDATE, COOLANT FLUSH, POWER STEERING FLUSH, FUEL SYSTEM CLEAN, NEW MASS AIR FLOW SENSORS BOTH SIDES, SERPENTINE BELT, ALL NEW GASKETS ON TOP PART OF ENGINE, VALVE COVER, INTAKE MANIFOLD, SPARK PLUG TUBE SEALS. FLUSHED REAR AND REAR DIFF AND TRANSMISSION. STEERING IS HEAVY TO TURN. THE COLDER IT IS OUTSIDE THE WORSE THE ENGINE SHAKES. THROTTLE RESPONSE IS DELAYED AT TIMES. TRANSMISSION SHIFTS HARD THE WORSE THE ENGINE SHAKES. COLDER IT IS THE SLOWER THE WINDOWS ROLL UP AND DOWN ALONG WITH THE WIPERS. ENGINE DROPS RPM WHEN TURNING WHEEL WHILE IN PARK. WHEN DRIVING ENGINE DROPS ABOUT 100 - 200 RPM THEN KEEPS GOING BACK UP UNDER ACCELERATION BUT CAUSES TRANSMISSION TO SHIFT HARD. THIS PROBLEM CAUSES THE OUTPUT SHAFT SEAL TO BREAK AND REAR WHEEL SPEED SENSORS WERE REPLACED. AFTER A SHARP TURN CAR HESITATES TO ACCELERATE EVEN IF HARD ON THE GAS. EXTREME COLD TEMPS OUTSIDE MAKE THE ENGINE ALMOST SOUND AS IF SOMETHING INSIDE ENGINE INTERNALS IS NOT RIGHT. HOT AND HUMID WEATHER MAKES IT RUN THE BEST. NO CHECK ENGINE LIGHT PROBLEM STARTED AT 90,000 MILES NOW IM AT 126,000 MILES AND STILL NO FIX AND NO CHECK ENGINE LIGHT. LOSS OF ENGINE POWER. EVEN GOING UP THE SMALLEST HILL INCLINE MAYBE A COUPLE FEET OVER A DISTANCE OF MAYBE 3 BLOCKS ENGINE DOWNSHIFTS TO 5TH GEAR JUST TO MAINTAIN 70MPH EVEN THOUGH I CAN BE GOING 50MPH IN 7TH GEAR. CAR JOLTS FORWARD WHEN COMING TO A STOP AS IF THE OUTPUT SHAFT IS STILL SPINNING AT A DIFFERENT SPEED THAN THE ENGINE. CAN CAUSE AN ACCIDENT IF NOT FIXED. OTHER INFINITI CARS SEEM TO HAVE THE SAME PROBLEM. EVEN THE G37.
Source: NHTSA WEB SITE -
2014 INFINITI Q50- NORTH LITTLE ROCK ARKANSAS, AR
THE CHASSIS CONTROL MODULE ERROR LIGHT JUST COME ON ....ALSO THE GPS AND RADIO THERE IS NO SOUND AND WONT TUNE IN THE IN TOUCH NOT WORKING
Source: NHTSA WEB SITE -
2014 INFINITI Q50- SAN ANTONIO, TX
MY VEHICLE HAS HAD TO HAVE MY ROTORS REPLACED 5 TIMES OR MORE IN A SINGLE YEAR. THE DEALER SAID THAT THESE ROTORS GET HOT AND CREATE HOT SPOTS WHICH IN TURN REQUIRES NEW ROTORS AND BRAKES EVERY 2-3 MONTHS. THIS IS AN EXPENSIVE COST FOR SUCH A LUXURY VEHICLE. THERE IS A RISK THAT THESE ROTORS WILL CONTINUE TO BURN THROUGH THE PADS LEAVING DRIVERS WITHOUT PROPER BRAKING SYSTEMS.
Source: NHTSA WEB SITE -
2014 INFINITI Q50- ASHBURN, VA
VEHICLE WOULD NOT START AND DETERMINED THAT BATTERY WAS DEAD. ARRANGED FOR JUMP START (THROUGH MY ROADSIDE ASSISTANCE PROGRAM) BUT VEHICLE WOULD STILL NOT START. HAD VEHICLE TOWED TO INFINITI DEALERSHIP. THEY FIGURED OUT A WAY TO CHARGE CAR (WASN'T ACCESSIBLE VIA FRONT HOOD SINCE A HYBRID) AND FOUND A WAY TO OPEN TRUCK TO DIRECT ACCESS AND CHARGE BATTERY. UPON CAR STARTING, VARIOUS ERROR CODES APPEARED. CAR DEALERSHIP HAD NO KNOWLEDGE OF WHAT THEY MEANT AS THEY HAD NOT SEEN THEM BEFORE. I CONTACTED INFINITI CORPORATE AND THEY ASSOCIATED THE CODES WITH A PREVIOUS DAS VOLUNTARY RECALL. HOWEVER, UPON FURTHER INVESTIGATION BY DEALERSHIP, IT WAS DETERMINED THAT DAS UPDATE WAS ALREADY APPLIED. TO DETERMINE THE ROOT CAUSE, I WAS TOLD IT WOULD REQUIRE THE CAR TO BE PARTIALLY DISASSEMBLED. AS TWO OF THE CODES POINTS TO A BRAKING SYSTEM ISSUE, AND ONE TO THE CHASSIS SYSTEM, I WANTED TO VERIFY IF THIS IS A SAFETY ISSUE AND IF A RECALL IS NEEDED. (SEE ATTACHMENTS FOR REFERENCE)
Source: NHTSA WEB SITE