2014 INFINITI Q50 Complaints

OUR FRONT RIGHT BUMPER WAS JUST SLIGHTLY DAMAGED WHEN BACK OUT OF OUR GARAGE. IT WAS VERY MILD COSMETIC DAMAGE THAT OCCURRED AT ONLY A SPEED OF PERHAPS 5 MPH. ORIGINAL BODY WORK ESTIMATES CAME IN AT $2,000 ONLY TO SPIRAL OUT OF CONTROL WITH THE STEERING MODULES BEING REPLACED THEM STEERING RACK BEFORE THE CAR WAS ULTIMATELY TOTALED AS THE STEERING PROGRAMMING WAS STILL OFF. UPON RESEARCH WE FOUND OUT THAT THIS PARTICULAR MODEL WAS PLAGUED WITH ELECTRONIC STEERING ISSUES WHICH APPEARED TO BE ADDRESSED UNDER MULTIPLE RECALLS. THE INSURANCE COMPANY STATED THAT THEY HAVE VIDEOS OF THE STEERING WHEEL GOING CRAZY BACK AND FORTH WILDLY AFTER THE MODULES WERE REPLACED. I AM EXTREMELY CONCERNED THAT SUCH AN INSIGNIFICANT BUMP COULD NOT ONLY RESULT IN TOTALING A VEHICLE BUT COULD JEOPARDIZE A DRIVER'S SAFETY WITH THE STEERING ISSUES.

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF WHEN ATTEMPTED. THE CONTACT ALSO STATED THAT THE KEYFOB WAS NOT RECOGNIZED. THE CONTACT STATED THAT THE VEHICLE SHUT-OFF ONLY AFTER RUNNING OUT OF GAS. THE VEHICLE TO WAS TOWED TO LUPIENT INFINITI MILWAUKEE (10595 W. ARTHUR AVENUE, WEST ALLIS, WI 53227, (262) 649-2236) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 66,000.

ON SEPTEMBER 5TH, I WAS DRIVING MY 2014 INFINITI Q50 AND ONCE IT REACHED 2ND OR 3RD GEAR, THE TRANSMISSION REVVED UP AND THE CAR LOCKED THE TIRES UP AND THREW US FORWARD LIKE IT WAS SLAMMED INTO A LOW GEAR. I HAD TO TOW THE CAR HOME 400 MILES AND DROPPED IT OFF AT THE INFINITI DEALER ON SEPTEMBER 7TH 2020. AS OF OCTOBER 24TH 2020, I STILL DON'T HAVE MY CAR BACK. I WAS INFORMED BY THE PARTS MANAGER AT THE DEALERSHIP THAT THERE WERE OVER 700 VALVE BODY'S ON BACKORDER. HE CLAIMED THAT NISSAN/INFINITI WAS AWARE OF THE PROBLEM AND WAS BEING VERY PICKY WITH THE QUALITY CONTROL OF THE NEW PARTS TO INSURE THERE WOULD BE NO FURTHER PROBLEMS. THEY ARE QUOTING $2400 PARTS AND LABOR TO FIX THE CAR. WAS ADVISED BY THE PARTS MANAGER TO CONTACT INFINITI CUSTOMER AFFAIRS.

NAVIGATION AND AUDIO SYSTEM MALFUNCTION, IT JUST STOP WORKING. I WAS TOLD ALL 2014 HAS THIS ISSUE AND I HAVE TO GET A NEW DCU INSTALLED. THE DCU IN THE 2014 AND 2015 HAS NOT BEEN WORKING.

I HAD 2 RIGHT SIDE HEADLIGHTS BLOWN OUT THE LED AND INFINITI SAYS THIS NEVER HAPPENS BUT IT HAPPEN TO ME 2 TIMES ON THE SAME EXACT SIDE AND THE LIGHTS INSIDE MY CAR FLECKER AND BURN OUT

THE COMPUTER FOR NAVIGATION AND ALSO THE SOUND SYSTEM AND WHO KNOWS WHAT ELSE JUST STOPPED WORKING. I RAN IT THROUGH A CAR WASH AND THE COMPUTER WAS WORKING BEFORE AND AFTER I LEFT THE CAR WASH AND THE COMPUTER HAS NOT WORKED SINCE..

WHILE DRIVING MY VEHICLE TODAY APPROXIMATELY AT 4:20 PM MST, MY STEERING AND BRAKING SYSTEM STOPPED WORKING WHILE I WAS DRIVING AND AS I WAS APPROACHING AN INTERSECTION LOCATED HERE IN COLORADO SPRINGS, CO. THIS SCARED ME AND I THOUGHT I WAS ABOUT TO DIE. IS THERE A RECALL ON THE 2014 INFINITI Q50 HYBRID STEERING AND BRAKING SYSTEM? IF SO, WHAT DO I DO ABOUT THESE ISSUES? SO MANY LIVES ARE AT DANGER WITH THIS VEHICLE AND ITS STEERING AND BRAKE SYSTEMS. THIS MUST BE FIXED IMMEDIATELY! I'M IN LAW ENFORCEMENT AND THIS COULD BE CATASTROPHIC FOR INFINITI AND NISSAN. *TR

DRIVER SEAT ASSEMBLY MALFUNCTION. JOINT IN THE SEAT FRAME IS POORLY CONSTRUCTED AND BECAME BENT. THE DRIVER AND PASSENGER SEAT VIBRATES WHEN ON DRIVING, PERHAPS IMPROPER MOUNTING. THE STRUCTURAL INTEGRITY IS COMPROMISED. THE DRIVER SEAT MOVES FORWARD ABOUT A FEW DEGREES WHEN BRAKING HARD. SEAT IS NOT PROPERLY HINGED DOWN. DEALER REFUSES TO ADDRESS ISSUE DUE TO WARRANTY EXCUSES AND CLAIMS MECHANICAL ISSUES NOT COVERED.

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT WHILED DRIVING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. AS A RESULT, THE STEERING WHEEL WAS TURNED WITH EXCESSIVE FORCED. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED INDICATING STEERING CHASSIS SYSTEM CONTROL ERROR. THE VEHICLE WAS TAKEN TO WARREN HENRY INFINITI DEALER, (2300 NE 151ST ST, NORTH MIAMI, FL 33181, (305) 652-9999) AND WAS DIAGNOSED THAT POWER STEERING MODULE MIGHT NEEDED TO BE REPLACED OR A SOFTWARE UPDATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

THE CAR HAS 62,000 MILES AND THE SRS LIGHT IS FLASHING ON THE DASHBOARD (I BELIEVE IT IS A OCCUPANT SENSOR) THE LIGHT FLASHES AS SOON AS THE CAR TURNS AND DOES NOT SHUT OFF