2014 INFINITI Q50 Complaints

WHILE DRIVING ON THE HIGHWAY THE COLLISION SENSORS ON THE VEHICLE SUDDENLY TURNED OFF. THIS IS COMMON AND I SIMPLY TURNED THEM BACK ON. A FEW MINUTES LATER THEY TURNED BACK OFF FOLLOWED BY A BRIEF FLASH OF THE TRACTION CONTROL LIGHT ABOUT A MINUTE LATER. THE BRAKING SYSTEM ENGAGED WITHOUT WARNING, TWO YELLOW LIGHTS ILLUMINATED WHERE THE FORWARD COLLISION SENSOR TYPICALLY ALERTS, FOR ROUGHLY A SECOND AND A HALF DESPITE ALL COLLISION SENSORS REGISTERING AS OFF-LINE AND IN A FAILED STATE. WHILE ATTEMPTING TO STOP THE VEHICLE THE BRAKING SYSTEM THEN FAILED TO OPERATE AS EXPECTED. I HAD TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR, THE ABS SYSTEM ENGAGED AND STOPPING DISTANCE WAS GREATLY INCREASED. FOLLOWING THAT ALL OF THE DASH LIGHTS ILLUMINATED, THE SYSTEM REPORTED 2 SENSOR FAILURES AND A CHASSIS CONTROL FAILURE. THE DEALERSHIP HAS DETERMINED THIS IS DUE TO AN ELECTRICAL SHORT IN THE REAR ABS SENSOR. THIS IS THE THIRD ELECTRICAL SYSTEM ISSUE I HAVE HAD BUT IS THE MOST SERIOUS. I'M CONCERNED BECAUSE SOMETHING AS SIMPLE AS AN ABS SENSOR FAILING, NOT TO MENTION FAILING BECAUSE OF A SHORT, CAN CAUSE THE BRAKING SYSTEM TO ENGAGE UNEXPECTEDLY AND NOT ENGAGED AS EXPECTED WHILE ATTEMPTING TO STOP. *TR

WHILE DRIVING DOWN THE ROAD THE GAUGE CLUSTER COMPLETELY RESET ITSELF AND NONE OF MY GAUGES (INCLUDING TACH AND SPEEDO) WERE OPERATIONAL FOR A PERIOD OF APPROX 5 SECS UNTIL IS RESET ITSELF. ISSUE OCCURRED AT 8:45PM JAN 3RD, 2017 DURING RAINY CONDITIONS. TEMPERATURE ABOUT 45 DEGREES. HAD JUST COMPLETED A MEDIUM SWEEPING 90 DEGREE RIGHT HAND TURN AND WAS DRIVING STRAIGHT COMING OVER THE CREST OF A SMALL HILL. CAR WAS IN SPORT MODE AND MANUAL SHIFT MODE WITH 3RD GEAR SELECTED. SPEED WAS ABOUT 40MPH ON A COUNTY ROAD. THIS IS NOT THE FIRST ELECTRICAL ISSUE WITH THIS VEHICLE, PLEASE NOTE ONGOING BACKUP CAMERA ISSUES PREVIOUSLY REPORTED. *TR

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE TELEMATICS CONTROL UNIT MY 2014 INFINITI Q50 WILL BE INOPERABLE BY 12/31/16 BASED ON A NOTICE RECEIVED FROM INFINITI ON 12/6/16. INFINITI HAS INDICATED THIS IS BECAUSE ATT WILL DISCONTINUE SUPPORT OF THE 2G TECHNOLOGY THE SYSTEM IS DESIGNED TO USE. HOWEVER, ATT ANNOUNCED 2G SUPPORT WOULD SUNSET TIMELINE WAY BACK IN 2012 - IN THIS PUBLIC ANNOUNCEMENT (HTTPS://WWW.SEC.GOV/ARCHIVES/EDGAR/DATA/732717/000073271712000073/Q2_10Q.HTM). WITHOUT A FUNCTIONING TCU, THE VEHICLE WILL NO LONGER BE ABLE TO PROVIDE AUTOMATIC COLLISION NOTIFICATION - WHICH WAS A FEATURE ADVERTISED ON THE VEHICLE. INFINITI WILL RESTORE FUNCTIONALITY OF THE TCU AFTER PAYMENT OF $299. GIVEN INFINITI WAS AWARE (OR SHOULD HAVE BEEN) 2G SUPPORT WOULD IMMINENTLY BE STOPPED, THIS FIX SHOULD BE MADE VIA A SERVICE CAMPAIGN/RECALL.

BACKUP CAMERA SOMETIMES FAILS TO INITIALIZE AFTER STARTING THE CAR. SOMETIMES IT DOESN'T COME ON AT ALL (ESPECIALLY AT NIGHT), AND SOMETIMES IT COMES ON SO DIM AT NIGHT THAT IT'S IMPOSSIBLE TO SEE ANYTHING (THERE SEEMS TO BE A DAY [DIM] AND NIGHT [BRIGHT] BRIGNESS/CONTRAST MODE AND IT'S LIKE THE DAY MODE COMES ON EVEN THOUGH IT'S NIGHT). BACKUP CAMERA ALSO ALWAYS TAKES AT LEAST 30 SECONDS AFTER THE CAR STARTS UP TO SHOW THE GRIDLINES AND "CHECK YOUR SURROUNDINGS" WARNING MESSAGE. WELL BEYOND THE 6 SECS RECOMMENDED BY THE NHTSA. INFINITI CLAIMS THAT THE CAMERA IS OPERATING AS DESIGNED AND CAN TAKE UP TO 90 SECONDS TO LOAD. I NEVER HAVE GRIDLINES OR THE PROPER WARNING LINES WHEN I BACK OUT OF A SPACE (THE SYSTEM IS SIMPLY TOO SLOW). THIS IS VERY CONCERNING TO ME AS THE CAMERA DOES NOT ALWAYS WORK AT NIGHT WHEN I NEED IT THE MOST. EVEN MORE CONCERNING IS INFINITI'S COMPLETE REFUSAL TO INVESTIGATE AND REMEDY EITHER OF THE 2 SAFETY ISSUES I AM CURRENTLY WRITING COMPLAINTS ABOUT (THIS BACKUP CAMERA ISSUE, AND THE ISSUE WITH MY BRAKES WEARING OUT WAY TOO EARLY)

REAR BRAKE PAD LIFE IS DANGEROUSLY SHORT. I BEGAN TO EXPERIENCE SQUEALING AND VIBRATION UPON BRAKING AFTER ONLY 25,000 MILES. THERE IS NO SUGGESTED REPLACEMENT INTERVAL SO I COULD EASILY SEE SOMEONE IGNORING THE SYMPTOMS OR PUTTING OFF THE PAD REPLACEMENT (MOST PEOPLE EXPECT PADS TO LAST AT LEAST 30,000 MILES). THERE ARE ALSO NO WEAR SENSORS FOR THE REAR BRAKES. SOMEONE COULD EASILY WEAR THROUGH THE PADS AND HAVE A DANGEROUS REAR BRAKE FAILURE SINCE THERE IS NO DISCLOSURE PROVIDED BY INFINITI OF HOW SHORT THE REAR PAD LIFE REALLY IS.

THE DEALER DOES NOT HAVE THE PARTS TO DO THE RECALL, 16V-244. I ASKED WHEN THEY WOULD AND THEY SAID THEY DID NOT KNOW.

TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER AND WAS CHARGED FOR AN ALIGNMENT. DURING THAT TIME, THE OCS SYSTEM WAS NOT AN ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 INFINITI Q50 HYBRID. THE CONTACT STATED THAT AFTER ACCIDENTALLY REVERSING INTO A POLE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO THREE OTHER VEHICLES. THE CONTACT SHIFTED INTO PARK AND WAS ABLE TO BRING THE VEHICLE TO A STOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 12/20/16*LJ

IT IS DIFFICULT TO CONTROL THE CAR. SPECIALLY DURING CURVES/TURNING. A LOT OF FORCE MUST BE MAINTAINED IN THE STEERING WHEEL. THE CARS WANTS TO GO OPPOSITE TO THE DIRECTION BEING MANIPULATED BY THE DRIVER IN THE STEERING WHEEL.