2017 INFINITI Q60 Complaints

ABOUT 4 DAYS AGO I DROVE TO MEET MY REALTOR. NORMAL WEATHER IN SOUTH FLORIDA, WINDOWS UP AND SUNROOF CLOSED. WHEN I STOPPED THE CAR TO TALK TO MY REALTOR AT THE BUSINESS LOCATION, I ROLLED THE PASSENGER WINDOW DOWN (DRIVER'S SIDE STILL UP) AFTER TALKING FOR ABOUT 20 SECONDS I HEARD A LOUD EXPLOSION AND THE DRIVER'S SIDE WINDOW EXPLODED/SHATTERED. I WASN'T DRIVING, THE CAR HAD STOPPED. THEREFORE NO POSSIBILITY OF ROAD DEBRIS OR FLYING OBJECTS. LUCKILY FOR ME, IT BLEW OUTWARDS RATHER THAN INWARDS SO NO DAMAGE TO MY FACE ETC , BUT IT REALLY SHOOK ME UP. I THOUGHT SOMEONE HAD FIRED A SHOT AT ME. IS THERE ANY OTHER Q60S WITH THIS HAPPENING?

THE VEHICLE IS VERY NEW- ONLY 7000 MILES ON IT. I WAS DRIVING ON A MAJOR INTERSTATE AT APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY SHUT DOWN. THE ENGINE JUST SHUT OFF AND NO POWER. THE ENGINE SHUT DOWN WHILE WE WERE TRAVELLING ON A HIGHWAY!! THERE WERE CHILDREN IN THE CAR, AND LUCKILY I WAS ABLE TO PULL TO THE SHOULDER WITHOUT BEING STRUCK. NEEDLESS TO SAY IT WAS A VERY DANGEROUS SITUATION- WE COULD HAVE BEEN KILLED. THE CAR THEN WOULD NOT START. WE HAD 3/4 TANK OF FUEL. IT REQUIRED TO BE TOWED TO THE DEALER , PEPE INFINITI IN WHITE PLAINS, NY. THE DEALER HAS HAD THE VEHICLE OVER A WEEK AND HAS NOT BEEN ABLE TO DETERMINE WHAT HAPPENED. THEY STATE THAT THE FUEL WAS TESTED FOR CONTAMINANTS BUT CAME BACK CLEAN. NOW THEY WANT TO GIVE THE VEHICLE BACK SAYING THAT THEY DONT KNOW WHAT HAPPENED BUT "MAYBE" IT WAS THE FUEL. REALLY? THEY HAD FUEL TESTED AND IT WAS FINE. I THINK THEY AND THE MANUFACTURER ARE COVERING THIS UP TO AVOID WIDESPREAD PROBLEMS. HOW CAN THEY NOT DETERMINE THE PROBLEM? IF THIS HAPPENS AGAIN WE CAN POTENTIALLY BE KILLED!! WHAT ABOUT THE OTHER VEHICLES POUT THERE? WHAT IF IT HAPPENS TO THEM? SOMETHING NEEDS TO BE DONE- THIS NEEDS TO BE INVESTIGATED!!

THREE-MONTH-OLD 2017 INFINITI Q60 SUNROOF SPONTANEOUSLY EXPLODES. ON THE MORNING OF MAY 22, 2017 AROUND 6:30 AM, I WAS DRIVING TO WORK ON MY NORMAL ROUTE WEST ON I-10 GOING THE SPEED LIMIT AND NEAR THE SIEGEN LANE EXIT FIRST HEARD A SMALL POP LIKE SOMETHING HITTING THE WINDSHIELD BUT NO EVIDENCE COULD BE SEEN OF THIS OCCURRING. ABOUT 30 SECONDS TO A MINUTE LATER HEARD A LOUD EXPLOSION LIKE A TIRE BLOWOUT THEN A LOT OF ROAD NOISE AND WIND. I PULLED OVER AND STOPPED TO FIND OUT MY SUNROOF GLASS WAS MOSTLY GONE, BROKEN INTO SMALL FRAGMENTS AND A HOLE BLOWN THROUGH. THANKFULLY, MY SUNROOF WAS DOWN, SCREEN CLOSED, AND NO GLASS GOT INTO THE CAR. I INITIALLY THOUGHT SOMETHING HAD HIT IT OR SOMEONE THROUGH SOMETHING. HOWEVER, THERE WAS NO ONE NEAR ME AT THE TIME AND I WAS IN THE MIDDLE LANE OF THE HIGHWAY, NOR WAS THERE ANY DEBRIS THAT HIT THE CAR OR ADDITIONAL DAMAGE. IN ADDITION, NOTHING VISIBLE IN THE SUNROOF. FURTHERMORE, THE SUNROOF WAS DOWN AND CLOSED MAKING IMPACT BY DEBRIS VERY HARD. IT WAS RAINING SO I PULLED INTO THE NEAREST GAS STATION, WHICH WAS RACETRAC ON SIEGEN LANE AND REQUESTED A GARBAGE BAG TO COVER THE DAMAGE AND MITIGATE ANY FURTHER DAMAGE FROM THE WEATHER. I PROCEEDED TO CALL MY INSURANCE COMPANY TO MAKE A CLAIM AND REQUEST A TOW TO INFINITI OF BATON ROUGE FOR POTENTIAL REPAIRS. AFTER CONFIRMING A TOW, I BEGAN TO CALL AND GET QUOTES FOR THE REPAIRS. ONCE AT WORK I STARTED TO TALK TO MY CO-WORKERS AND THEY RECOMMENDED THAT I GOOGLE EXPLODING INFINITI SUNROOFS BECAUSE THE OCCURRENCE WAS NOT SOMETHING NORMAL. I BEGAN TO RESEARCH AND FOUND THAT THIS WEIRD OCCURRENCE IS MORE COMMON THAN I THOUGHT. I FOUND VARIOUS OCCURRENCES ACROSS A WIDE VARIETY OF MANUFACTURES AND VEHICLES MODELS. I SUBMITTED A CLAIM TO INFINITI CONSUMER AFFAIRS AND I AM AWAITING A RESPONSE BY COB TOMORROW.

WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 70 MPH, THE ENGINE TURNED OFF WITHOUT WARNING. THE ECO-MODE LIGHTS CAME ON WITH "SYSTEM FAILURE" WARNING. I WAS ABLE TO COAST INTO THE BREAKDOWN LANE. THE CAR WOULD NOT RESTART RIGHT AWAY. AFTER WORKING WITH THE TOW TRUCK DRIVER, WE WERE ABLE TO GET THE CAR STARTED AFTER ABOUT ONE HOUR. I DID NOT FEEL SAFE DRIVING THE CAR SO IT WAS TOWED TO MY HOME. THE NEXT MORNING, IT WAS TOWED TO THE DEALER FOR REPAIRS. THEY CONTACTED INFINITI'S TECH LINE AND WAS TOLD THIS IS A KNOWN ISSUE AND THEY ARE WORKING ON A FIX. TO AVOID THIS HAPPENING AGAIN, THEY RECOMMEND KEEPING THE GAS TANK ABOVE 50% FULL. THEY DO NOT HAVE AN ETA FOR THE FIX. I HAVE CONTACTED INFINITI CONSUMER AFFAIRS AND THEY COULD NOT TELL ME ANYTHING MORE. I FEEL THE VEHICLE IS NOT SAFE TO DRIVE. I HAVE ATTACHED THE REPAIR ORDER FROM INFINITI.