2017 INFINITI QX30 Complaints

TL* THE CONTACT LEASED A 2017 INFINITI QX30. THE CONTACT STATED THAT HE NOTICED CONDENSATION INSIDE IN THE FRONT PASSENGER'S SIDE HEADLAMP. THE CONTACT ALSO STATED THAT THE HEADLAMP ASSEMBLY WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL AT VEHICLE START-UP. UPON RESEARCH, THE CONTACT DISCOVERED THAT A REPLACEMENT HEADLAMP WAS APPROXIMATELY $1,800.00. THE CONTACT DECLINED TO REPLACE THE HEADLAMP. ONCE THE LEASE AGREEMENT EXPIRED, THE CONTACT RETURNED THE VEHICLE TO RAMSEY INFINITI (535 NJ-17 S, RAMSEY, NJ 07446). A FEW MONTHS LATER, THE CONTACT RECEIVED AN INVOICE FROM THE DEALER FOR THE COST OF REPAIR FOR THE HEADLAMP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEED, THE VEHICLE SWITCHED ITSELF INTO PARK. IT LOST ALL POWER AND FORCED ME TO COME TO A COMPLETE STOP.

WHILE PARKING,THE CAR RAPIDLY ACCELERATED WITH ONLY LIGHT PRESSURE ON THE GAS PEDAL. THE CAR WAS PULLING FORWARD INTO A PARKING SPOT AND ENDED UP IN THE BUSHES.

TL* THE CONTACT OWNS A 2017 INFINITI QX30. WHILE THE VEHICLE WAS AT A STOP SIGN, IT ROLLED BACKWARDS AND AN UNKNOWN RED INDICATOR ILLUMINATED. THE CONTACT HAD TO MAKE SURE THE BRAKE PEDAL WAS DEPRESSED TO PREVENT THE RISK OF A CRASH. THE FAILURE OCCURRED SEVERAL TIMES. J.B.A. INFINITI (8431 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043, 1-(855) 228-8647) WAS MADE AWARE OF THE FAILURE. A SERVICE TECHNICIAN TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE; HOWEVER, THE SERVICE MANAGER INDICATED THAT THIS WAS A DESIGN FLAW AND NOT A FAILURE. THE VEHICLE WAS STILL AT THE DEALER FOR FURTHER INSPECTION, BUT WAS NOT REPAIRED BECAUSE THE DEALER STATED THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

THIS COMPLAINT IS THAT OF SERIOUS HEALTH AND SAFETY RISK IGNORED WITH IGNORANCE AND BELLIGERENCE BY INFINITI. THE QX30 IS AN AUTOMATIC TRANSMISSION CAR THAT IS NOT JUST ROLLING BACKWARDS WHILE IN DRIVE HOWEVER IT APPEARD TO BE DRIVING BACKWARDS IN DRIVE. WHILE THE QX30 IS STATIONARY ON AN CITY OR HIGHWAY, WITH OR WITHOUT THE AUTOMATIC SHUT OFF ENGAGED, THE VEHICLE WILL NOT JUST ROLL SLIGHTLY, HOWEVER ENGAGE IN BACKWARDS MOTION TO A POINT OF THE CAR SEEMINGLY DRIVING BACKWARDS WHILE THE CAR IS IN DRIVE. THE CAR ESSENTIALLY DRIVES IN REVERSE, WITHOUT OPERATOR CONTROL. I TOOK THE VEHICLE TO JBA INFINITI ELLICOTT CITY, MD WHERE THE MANAGER KEN STATED THIS WAS A "DESIGN FLAW" WITHIN THE QX30. I STATED THE SERIOUSNESS OF THIS SITUATION, AS THIS OCCURS WHILE ON AN INCLINE OR NOT. IT WAS STATED THE QX30 DOES NOT HAVE A TRANSMISSION LOCK WITHIN THE DESIGN OF THE VEHICLE AND THEREFORE THE VEHICLE DOES HAVE THE ABILITY TO ESSENTIALLY "ROLL AWAY WHILE IN DRIVE". I EXPLAINED THE SERIOUS NATURE AND RISK TO PUBLIC SAFETY. I WAS DIRECTED TO BRING MY ISSUE UP WITH INFINITI CONSUMER AFFAIRS. INFINITI CONSUMER AFFAIRS IS A WASTE OF WORDS AND PLACE THE LIVES OF THE PUBLIC WITHOUT WORTH. THE CASE NUMBER RECIEVED IS 36476934 07/23/2019 @ 3:30PM. PLEASE RETRIEVE THE CALL. IT HAUNTS MY SOUL TO KNOW THAT DEATH MUST OCCUR RO HAVE SOMETHING SO CRUCIAL TAKEN SERIOUSLY.

TL* THE CONTACT LEASES A 2017 INFINITI QX30. WHEN ATTEMPTING TO ACCELERATE, REVERSE, OR WHILE STOPPED AT AN INTERSECTION, THE VEHICLE FAILED TO REGAIN ACCELERATION THE "SEE THE DRIVER'S MANUAL" MESSAGE WOULD ALSO APPEAR. THE CONTACT TOOK THE VEHICLE TO BENNETT INFINITI OF ALLENTOWN (2121 LEHIGH STREET, ALLENTOWN, PA 18103, (610) 398-9100) AND THE WARNING MESSAGE WAS REMEDIED. THE VEHICLE ACCELERATION FAILURE WAS NOT DIAGNOSED OR CORRECTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 5,000.

WAS DRIVING CAR AND WINDSHIELD BEGAN TO FREEZE OVER WITH FROST. CAME TO COMPLETE STOP IN RESIDENTIAL STREET, AND THE CAR WAS STATIONARY. I THEN PRESSED PARK BUTTON AND OPENED CAR DOOR TO GET OUT TO SCRAPE WINDSHIELD MORE. CAR DID NOT GO INTO PARK AND BEGAN TO ROLL, PULLING ME OUT AND TO THE GROUND AND AND MY LEFT LOWER LEG WAS RAN OVER BY LEFT REAR TIRE. CAR CONTINUED TO ROLL AND WENT OFF ROAD AND CRASHED INTO A TREE. IN THE OWNER'S MANUAL FOR VEHICLE, MANUAL STATES THAT "PARK POSITION P IS AUTOMATICALLY ENGAGED IF: *YOU SWITCH OFF THE ENGINE USING THE KEY AND REMOVE THE KEY OR *YOU OPEN THE DRIVER'S DOOR WHEN THE VEHICLE IS STATIONARY OR DRIVING AT A VERY LOW SPEED AND THE TRANSMISSION IS IN POSITION D (DRIVE) OR R (REVERSE). FROM THE OWNER'S MANUAL, THE VEHICLE SHOULD HAVE WENT INTO PARK AND NOT ROLLED.

NAVIGATION SCREEN GOES BLACK SOMETIMES WHEN VEHICLE IS PUT IN REVERSE. THIS IS A SAFETY CONCERN BECAUSE OF THE LIMITED VISIBILITY OF THE QX30, ESPECIALLY WHEN BACKING UP.

THE SPEED AT WHICH THE WINDSHIELD WIPERS FUNCTION IS NOT SAFE. THESE SPEED IS TOO SLOW AND AS A RESULT DOES NOT CLEAR THE WATER OFF OF THE WINDSHIELD. VISIBILITY IS POOR AS YOU CANNOT SEE THRU THE WATER THAT REMAINS ON WINDSHEID. UNACCEPTABLE. I REPORTED TO INFINITY AND TOOK TO DEALERSHIP. THE ADVISED FUNCTIONING AS DESIGNED, THIS IS A HAZARD AND I DO NOT FEEL SAFE DRIVING IN THE RAIN. I HAVE HAD SEVERAL INCIDENTS (EVERY TIME IT RAINS) BUT THIS WAS FIRST TIME I WAS DUE FOR SERVICE AND HAD DEALERSHIP INVESTIGATE

BASE ASSY-FUEL FILLER PART # 781205DA0A AND ACTUATOR ASSY-FUEL FILLER LID OPENER PART # 788505DAB. LID WAS STUCK AND WAS UNABLE TO OPEN TO FUEL CAR. HAD TO FORCE IT OPEN AND IT BROKE THE LATCH ON THE DOOR SECTION AND THE OPENER WAS STUCK. SENDING IT TO THE DEALER TO HAVE IT FIXED, SHOULD BE UNDER WARRANTY. VEHICLE WAS STATIONARY