2017 INFINITI QX60 Complaints
View complaints related to 2017 INFINITI QX60. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2017 INFINITI QX60. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 INFINITI QX60- Baldwinsville, NY
While there is no specific incident, the hood latch does not open the hood of the car. I noticed this for the first time on 3/19/2022 when I tried to fill the car with windshield washer fluid. I'm also not confident that the hood is latched safely. Please advise!!
Source: NHTSA WEB SITE -
2017 INFINITI QX60- SPRINGFIELD, MO
2017 INFINIT QX60. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. THE CONSUMER STATED ON OCCASION, THE VEHICLE EXPERIENCED HESITATION WHEN DEPRESSING THE ACCELERATOR PEDAL FROM A STOP.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 INFINITI QX60- Middleton, WI
While driving the car the engine suddenly stopped completely and we rolled the car to the side of the road. Had this happened on the highway a bit earlier it could have been a major accident as it was snowing heavily and there were snow plows and semis at high speeds. For the next 15 min the car would start and engine would stop on trying to accelerate. After raising the engine in reverse the car stayed on and we were able to come home. (I found across similar experiences from other Infiniti owners online.) Note : at a little over 70K mile the car had an issue where the acceleration suddenly dropped while driving. Dealer told us the engine was shot and we had to replace the engine. The new current engine also had some instances of erratic acceleration but dealer said no issue was found on diagnostics.
Source: NHTSA WEB SITE -
2017 INFINITI QX60- SAVANNAH, GA
We bought the car used at 63,000 miles (approx.). At 65,000 (approx.) the engine will not crank. No engine lights were on. Infiniti will not acknowledge warranty due to engine sludge even though it has been maintained. After online searches, this seems to be a regular occurrence for this model and year.
Source: NHTSA WEB SITE -
2017 INFINITI QX60- Alabaster, AL
The contact owns a 2017 Infiniti QX60. The contact stated that the airbag sensor on the passenger’s side of the vehicle failed to determine and classify the weight of the passenger seated in the seat. The contact was concerned that the airbag would not operate as needed in the event of a crash. The contact had taken the vehicle to the dealer however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA Campaign Number: 16V244000 (Power Train). The approximate failure mileage was 56,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2017 INFINITI QX60- Pinellas Park, FL
I bought my QX60 2017 in April of 2021. fine til wk 2 experienced electrical issues liftgate stops going up or down randomly, hesitation in the acceleration when pulling into traffic (quite scary when you almost get rammed). concerns told to dealership stated I needed to change key fob battery. I already had and it was fine. They insisted I cchangeit so I did.. Not the issue. So I made an appt to have concerns checked.. ie transmission hesitation and electrical . I brought it in got a loaner. Many days later it was ready and I could pick it up they could find no issues they fixed nothing but the groan in the gas tank that's it. They said they couldn't duplicate it. So I reiterated to them to make sure that they understood that it was done at random and it's still being done at random months later. So I brought the car home and I've just been dealing with it not knowing what else to do cuz if they don't take the car and actually drive it like it's their own they probably won't experience it just driving around the parking lot. And even though they had it a week and could have done that I guess they didn't. Well then back in the end of August beginning of September my car wouldn't start I had to put the key fob next to the button in order to start it which I didn't figure out till later lots of electrical things were happening at that point added to what I already had so I brought it to them and they said it was the battery it was under warranty so they changed and explain that that should take care of all of my issues and if not bring it back in. So I've made another appointment for today and I'm bringing it back in because the hesitation is still there there's more electrical issues there's always been a Bluetooth electrical issue there's now rear camera, volume sometimes work sometimes blows your ears out, vibration in engine compartment, unlock door open door it sounds unlocking again repeatedly repeatedly and liftgate still
Source: NHTSA WEB SITE -
2017 INFINITI QX60- Miami, FL
When breaking the pedal starts to bounce and make a super loud noise like if the rear tire is flat. It does it sporadically at low speed breaking making it hard to stop the car. I have taken it ti the dealer numerous time and the Infiniti special mechanic cant find the issue. Also, when driving on the highway the slippery sensor turns on slowing down the car suddenly almost causing an accident. The awd overheating sensor turns on as well all the time as well as the one for mismatch tires. This has been happening for almost 2 years.
Source: NHTSA WEB SITE -
2017 INFINITI QX60- CHICAGO, IL
DRIVING DOWN THE HIGHWAY WHEN MY SUNROOF GLASS EXPLODED. TEMPERATURE IN THE 50'S AND UNLIKELY THAT ANYTHING HIT IT TO CAUSE THIS. PEOPLE ONLINE REPORTING THE SAME THING. SOUNDS LIKE A GUNSHOT AND COULD LEAD TO AN ACCIDENT.
Source: NHTSA WEB SITE -
2017 INFINITI QX60- AUSTIN, TX
TL* THE CONTACT OWNS A 2017 INFINITI QX60. THE CONTACT STATED WHILE DRIVING, THE VEHICLE WAS GETTING EXCESSIVE SMOG FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUSTIN INFINITI (8140 BURNET RD, AUSTIN, TX 78757 (512) 220-0920) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 INFINITI QX60- RALEIGH, NC
UNEXPLAINED ACCELERATION CAUSED VEHICLE TO EXCEED POSTED SPEED LIMIT AND DRIVER'S DESIRED SPEED. ON A CITY STREET AT APPROX 7PM I WAS INCREASING SPEED AFTER SITTING AT A STOP LIGHT, I SLOWLY STARTED TO ACCELERATE, I FELT A JOLT & VEHICLE SUDDENLY PICKED UP SPEED. NOT KNOWING WHY THIS WAS HAPPENING I REPEATEDLY PUSHED THE CANCEL BUTTON ON THE STEERING WHEEL & PUSHED THE BRAKE PEDAL. VEHICLE CONTINUED TO PICK-UP SPEED WHEN I STOPPED PUSHING BRAKE PEDAL. I CAME TO A COMPLETE STOP & VEHICLE WENT TO PICKING UP QUICK SPEED WITHOUT ME PUSHING ACCELERATOR PEDAL. I PULLED INTO VACANT PARKING LOT, PUT VEHICLE IN PARK, REMOVED MY FOOT FROM BRAKE PEDAL & VEHICLE ACCELERATED HIGH (RPMS) BY ITSELF FOR A FEW SECONDS & STOPPED (WENT TO NORMAL IDLING). I TURNED VEHICLE OFF, RESTARTED & THE VEHICLE DROVE NORMALLY AFTERWARDS. I HAVE REVIEWED OWNERS MANUAL & CAN'T FIGURE OUT WHAT I MAY HAVE DONE TO CAUSE THE UNEXPECTED VEHICLE ACCELERATION THAT PUSHING THE CANCEL BUTTON ON THE STEERING WHEEL AND/OR PUSHING THE BRAKE PEDAL WOULDN'T TURN OFF. I WAS NOT ATTEMPTING TO USE SPEED CONTROL FUNCTIONS OF THE VEHICLE. STANDARD DRIVING. I BELIEVE IT WAS A VEHICLE MALFUNCTION AND NOT DRIVER ACTION THAT CREATED THIS UNSAFE SITUATION. THANKFULLY SURROUNDING TRAFFIC WAS LIGHT ON WHAT IS TYPICALLY A BUSY STREET.
Source: NHTSA WEB SITE