2017 INFINITI QX60 Complaints
View complaints related to 2017 INFINITI QX60. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2017 INFINITI QX60. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 INFINITI QX60- POMONA, CA
MY CAR INFINITI QX60 2017 THE HORN STARTED TO HONK WITH NO REASON IT WOULDN'T STOP HONKING 1ST TIME, 2ND TIME IT HAPPENED IT WAS COMING SMOG FROM THE HORNS AND NOW THE HORN WON'T WORK CHANGED THE HORN FUSE AND IT WILL BURN IT EVERY TIME SO IT HAS A SHORTCUT SOMEWHERE SO NOW WE HAVE A CAR WITH NO HORN UNTIL IS FIXED!
Source: NHTSA WEB SITE -
2017 INFINITI QX60- TOLLESON, AZ
ABS LIGHT GOES ON ONCE OR TWICE A WEEK AND STAYS ON UNTIL CAR IS TURNED OFF. MY CAR ISN'T LISTED UNDER RECALL WITH MY VIN NUMBER. IT IS WITHIN THE MAKE, MODEL, AND YEAR SAME AD THE OTHER CARS THAT ARE RECALLED FOR ABS LIGHT.
Source: NHTSA WEB SITE -
2017 INFINITI QX60- LITTLE NECK, NY
I WAS DRIVING ON I-95 NORTH IN MARRYLAND WHEN E.S.C(ELECTRONIC STABILITY CONTROL)LIGHT CAME ON.I STOPPED AT MARRYLAND HOUSE TRAVEL PLAZA AND RESTARTED THE ENGINE ,SHIFTED TO DRIVE BUT CAR DIDNOT AND "CHECK ENGINE"LIGHT ALSO CAME.EVENTUALLY I BOUGHT MASS AIR SENSOR FROM DEALER AND INSTALLED IT
Source: NHTSA WEB SITE -
2017 INFINITI QX60- KALAHEO, HI
CAR WAS RUNNING WELL AND DID NOT HAVE ANY ISSUES THEN WENT TO START AND CAR WOULD NOT START, HEADLIGHTS STARTED FLICKERING, WARNING LIGHTS CAME ON AND CAR WOULDN'T START. WAS ABLE TO GET IT TO START AND DRIVE HOME BUT POWER STEERING WENT OUT, COULD NOT ACCELERATE ON A HWY, LIGHTS CONTINUED TO FLICKER. WAS NOT SWITCHING GEARS. ONCE WE GOT HOME TURNED THE CAR OFF AND HAVE NOT BEEN ABLE TO START IT SINCE. WE HAD IT TOWED TO NISSAN DEALERSHIP AND THEY CAN'T FIGURE OUT WHAT IS WRONG AND IT'S BEEN THERE FOR OVER THREE WEEKS. NISSAN IS SAYING WE NEED A NEW $14,0000 ENGINE. THIS IS A THREE YEAR OLD CAR WITH NO PROBLEMS, NO INDICATION OF ANY ISSUES AND ONE DAY IT JUST STOPS DRIVING. HAVE RESEARCHED THIS YEAR, MAKE AND MODEL AND HAVE HEARD THIS IS A COMMON PROBLEM. INFINITI HAS NOT DONE ANYTHING ABOUT IT AND SAYS IT'S NOT THEIR FAULT. DON'T KNOW WHERE TO GO FROM HERE. THIS CAR NEEDS TO BE RECALLED DUE TO THE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE,
Source: NHTSA WEB SITE -
2017 INFINITI QX60- CHINO HILLS, CA
I ACCELERATED THE GAS PEDAL ALL THE WAY DOWN WHILE MERGING TO THE CARPOOL LANE ON HIGHWAY; I TOOK THE FOOT PRESSURE OFF AFTER MERGING THE LANE BUT CAR WAS KEPT ON ACCELERATING. I HAD TO APPLY THE BRAKE SEVERAL TIME DURING 15-20 SECONDS OF THIS EXPERIENCE TO BRING THE HIGH ACCELERATION DOWN TO NORMAL. I TOOK IT TO ONTARIO CALIFORNIA INFINITI DEALERSHIP ON AUG 8, 2020 AND LEFT THE VEHICLE THERE FOR THOROUGH CHECKUP. I RECEIVED A CALL ON AUG 10, 2020 FROM DEALERSHIP SERVICE REPRESENTATIVE THAT THEY COULD NOT REPRODUCE THE ISSUE.
Source: NHTSA WEB SITE -
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2017 INFINITI QX60- FRISCO, TX
SEATBELT STRAP IS FRAYING / TEARING ON 3 SEATBELTS AND ONE OF THEM HAS COMPLETELY TORN. THE DRIVER SIDE SEAT BELT CLAMP WON'T DISENGAGE PREVENTING IT FROM BEING SIZED. INFINITI HAS DENIED MY WARRANTY CLAIM AND STATED THAT I SOMEHOW DAMAGED IT. I THINK IT IS A QUALITY ISSUE AND SHOULD BE HONORED AS A WARRANTY ITEM.
Source: NHTSA WEB SITE -
2017 INFINITI QX60- BALTIMORE, MD
TL* THE CONTACT OWNS A 2017 INFINITI QX60. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED FOR APPROXIMATELY AN HOUR AND TWENTY MINUTES. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO CONTACT ROADSIDE ASSISTANCE WHICH WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO (NATIONWIDE INFINITI OF TIMONIUM 22 W TIMONIUM RD, LUTHERVILLE-TIMONIUM, MD 21093) WHERE THE CONTACT RECEIVED A LOANER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 INFINITI QX60- STUDIO CITY, CA
MY CAR HAS HAD ISSUES FROM THE DAY I GOT IT WHICH HAVE GOTTEN PROGRESSIVELY WORSE AND NOW I DON'T FEEL SAFE AND I'M RELUCTANT TO DRIVE IT LET ALONE MAKE THE PAYMENT FOR IT AFTER TAKING IT TO THE DEALER THREE TIMES EXPLAINING THE ISSUE AND LIGHTS THAT COME IN. I HAVE HAD BAD SMELL COMING FROM IT AND AFTER THE THIRD TIME TODAY BEING AT DEALE AND GETTING A LOANER CAR THAT IS NOT EVEN SEMI COMPARABLE TO MY CAR AS I HAVE AN INFINITY QX 60 AND THEY HAVE GIVEN ME A TINY TINY Q30 OR QX AND REFUSED TO GIVE ME A CAR MY SIZE WHICH IS ANOTHER STORY . MY CAR AFTER GETTING IT TONIGHT FROM DEALER AND THEN TELLING ME RECALL WAS FIXED STALLED ON THE FREEWAY AND CAME TO A DROP AS THE CAR BEHIND ME WAS INCHES AWAY FROM SLAMMING INTO ME. AFTER STARTING AND RESTARTING THE ENGINE IT DRIVE AGAIN AND PRIOR TO GETTING HOME AS I LIVE ON A HILL IT STALLED AND WOULDN'T START. THIS HAPPENS REPEATEDLY AND THE DEALER IS TELLING ME NO CODES COME UP WHEN J BRING JT IN. IT BARELY DRIVES AND HAS NO SPEED AND CLEARLY IT'S A DANGEROUS SITUATION AND J HAVE A FOUR AND SIX YEAR OLD IN THIS CAR AND INFINITY CAN'T FIX THESE PROBLEMATIC CARS THEN I SUGGEST PUTTING YOUR CUSTOMERS IN A DIFFERENT CAR. I WON'T DRIVE WITH A STRING ODOR, ELECTRICAL ISSUES AND STALLING ONE MORE DAY AND FIGURE IT OUT CUS I'M LOSING WORK AND CLIENTS AND THIS IS NOW DIGGING INTO MY POCKET BOOK AND IT'S PUTTING MYSELF AND TODDLERS IN A COMPROMISING SAFETY SITUATION. I WAS INFORMED RECALL WAS FIXED WHEN I GOT IT TODAY AND RHIS WEBSITE WOUID HAVE BEEN UPDATED IF THAT WAS TRUE I'M FURIOUS AND MY MECHANIC HAS INFORMED ME OF WHAT THESE ISSUES ARE AND HE HAS GIVEN ME CODES THET INFINITY REFUSES TO ADDRESS SINCE THE LIGHTS ARE NOT ON THE ONE TIME THEY TURNED FAR IN. WHAT KIND OF MECHANICS CAN'T FIGURE A SAFETY ISSUE IN THE ENGINE ? I NEED RESOLUTION AND REIMBURSEMENT FOR MY PAYMENT AS I AM ENTITLED TO DRIVE IN A SAFE CAR
Source: NHTSA WEB SITE -
2017 INFINITI QX60- WOODSIDE, NY
ON 2/18/2020 I WAS DRIVING MY VEHICLE IN A SNOWY WEATHER AND MY BRAKES FAILED TO STOP MY VEHICLE AND ENDED UP SLIDING DOWN THE CARB AND HIT A PARKED VEHICLE. I HAVE A RECALL FOR ABS. MY TRANSFER CASE UNDER THE HOOD WAS LEAKING AND MAKING A WEIRD LOUD NOICE. WENT TO THE DEALERSHIP RIGHT BEFORE THE ACCIDENT HAPPENED BUT THEY ASKED ME TO COME BACK ON MONDAY.
Source: NHTSA WEB SITE -
2017 INFINITI QX60- MARIETTA, GA
WE WERE HIT IN A REAR-END COLLISION, AND THE PERSON HITTING US WAS TRAVELING AT 60-65 MPH. WE WERE AT A STOP, IN A LINE OF TRAFFIC ON THE FREEWAY UPON IMPACT. BOTH OF THE FRONT SEATS WE WERE SITTING IN, COLLAPSED BACKWARDS UPON IMPACT. FROM WHAT WE'VE RESEARCHED, IF WE HAD A BACK SEAT PASSENGER, IT WOULD HAVE CRUSHED THEM, OR WE COULD HAVE SLIPPED OUT OF OUR SEAT BELTS. OUR RESEARCH ALSO INDICATES THAT AN INEXPENSIVE FIX MIGHT AVOID THE ISSUE FOR FUTURE PEOPLE WHO EXPERIENCE A REAR END COLLISION. THE INFINITI PERFORMED WELL WITH AIRBAGS, AND CRUMPLE ZONES... SAVED OUR LIVES, HOWEVER, THIS SEAT PROBLEM COULD ULTIMATELY PROVE TO BE A FUTURE PROBLEM.
Source: NHTSA WEB SITE