INTERNATIONAL Complaints

View complaints related to INTERNATIONAL. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 INTERNATIONAL 4300
    - CHESTER, VA

    LEETE TIRE CO.SENT MY HUSBAND ON A OUT OF STATE CALL TO TOW A VEHICLE TO N.C.COMING BACK INTERSTATE 85 NORTH THE TOW TRUCK ENDING UP RUNNING OFF THE ROAD INTO THE WOODS AND CAUGHT FIRE,LOOKED LIKE EXPLODED,KILLED MY HUSBAND AND HIS BODY BURNED IN FLAMES.FRIDAY BEFORE THE FATAL ACCIDENT MY HUSBAND ASK FOR TWO NEW TIRES ON HIS TOW TRUCK FOR THE ONES ON IT WERE BADLY WORN,HIS BOSS JUST SWAPPED THE TIRES FROM LEFT TO RIGHT ON EACH FRONT SIDE,THIS TRUCK HAD 1 HALF MILLION MILES ON IT,LEETE DOES THEIR OWN INSPECTIONS,AND DOES NOT KEEP THEIR EMPLOYEES SAFE,THE BOSS WAREN STRUM GETS A BONUS EACH MONTH IF HE DOESNT HAVE TO FIX OR REPLACES ANY THING ON THE EMPLOYEES COMPANY TRUCKS,FED.MOTOR CARRIER STATE THESE TRUCK ARE NOT ALLOWED TO EVEN GO OUT OF STATE,THEY ARE INVESTIGATE NOW,AND NO LOG IS MADE TO SERVICE THESE COMPANY TRUCKS,THE AIR BAG NEVER WENT OFF TO SAVE MY HUSBAND,THE TIRE TREAD SEPARATED ON THE FRONT TIRE.MY HUSBAND DIED AS THE RESULT,PLEASE HELP!! *TR

    Source: NHTSA WEB SITE
  • 2008 INTERNATIONAL 4000
    - ELKHART, IN

    2008 MEDTEC AMBULANCE THAT HAS FAILURE OF THE STREET SIDE INTERIOR WALL AND CABINETS. THE ENTIRE WALL AND CABINETRY WERE NOT INSTALLED PROPERLY DURING NEW CONSTRUCTION AND NOW HAVE FAILED TO WHERE THEY ARE FALLING OFF THE CEILING AND HAVE BUCKLED AWAY FROM THE EXTERIOR SHELL OF THE AMBULANCE. SEAT BELT RESTRAINTS WERE ALSO FOUND TO BE FASTENED INTO 3/4" PLYWOOD ONLY. THESE WILL NOT MEET THE REQUIRED DOT AND AND PULL TESTING AND WOULD HAVE FAILED GROSSLY IN AN ACCIDENT. THE CORPORATION HAS FAILED TO STAND BEHIND THIS PRODUCT, STATING THAT IT DOES NOT FALL UNDER ANY WARRANTY CLAUSE FOR THE VEHICLE. THE VEHICLE HAS BEEN REMOVED FROM SERVICE AS IT IS CLEARLY A SAFETY FOR EMERGENCY CREWS AND PATIENTS ALIKE. ACTION OR INVOLVEMENT IS BEING REQUESTED FROM THE NHTSA FOR THIS PARTICULAR VEHICLE AND ALSO OTHERS THAT ARE STILL IN SERVICE THAT MAY VERY LIKELY HAVE THE SAME DEFICIENCIES AND BE A SAFETY HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2012 INTERNATIONAL TERRASTAR
    - FREDERICK, MD

    I BOUGHT A NEW 2012 INTERNATIONAL TERRASTAR FLATBED TOW TRUCK IN NOVEMBER 2012. I HAVE HAD STEERING PROBLEMS FROM THE DAY I BOUGHT IT. THE TRUCK WENT BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT IT COULD NEVER BE FIXED, EVEN THOUGH THE DEALER SAID IT WAS FIXED. AT THIS TIME THE STEERING WHEEL CONSTANTLY VIBRATES AND ON TWO OCCASIONS THE STEERING WHEEL SHOOK SO VIOLENTLY THAT I COULD NOT CONTROL THE TRUCK. I HAD TO SLAM ON THE BRAKES, IN TRAFFIC, TO GAIN CONTROL OF THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2003 INTERNATIONAL 4000
    - ODESSA, TX

    THE ENGINE NORMALLY RESPONDS TO A FAILED OPEN ACCELERATOR POSITION SENSOR CIRCUIT FAULT BY RETURNING THE ENGINE TO LOW IDLE SPEED OF 800 RPM AND DISABLING THE DRIVER'S ABILITY TO INCREASE THE ENGINE SPEED. HOWEVER IF THE OPEN CIRCUIT CORRECTS ITSELF WITHIN 30 SECONDS OF INITIATION, ENGINE SPEED COULD SUDDENLY INCREASE TO A HIGH IDLE SPEED OF 1200 RPM. *TR

    Source: NHTSA WEB SITE
  • 2008 INTERNATIONAL 4200
    - PAYSON, AZ

    ENGINE START HARNESS HAS A 40 AMP FUSE INSTALLED IN A 30 AMP RATED FUSE HOLDER. HOLDER WILL OVER HEAT (MELT) WITHOUT BLOWING FUSE, CAUSING THE METAL CONTACTS TO CHAR / LOOSEN,CAUSING AN OPEN RUN CIRCUIT, WHICH CAUSES THE ENGINE TO STALL. THIS CAN HAPPEN AT ANY TIME, IDLE, RUNNING IN STOP AND GO TRAFFIC AND AT FREEWAY SPEEDS. WHEN THIS OCCURS YOU LOOSE ALL ENGINE BASED ASSIST, ELECTRICAL, POWER STEERING,LIGHTING. NAVSTAR (INTERNATIONAL) HAS ADDRESSED THIS ISSUE ON SCHOOL BUS CHASSIS, BUT SAYS THE PROBLEM DOESN'T EXIST ON APPROXIMATELY 250 CHASSIS SOLD TO GULF STREAM MOTORHOMES FOR FITTING OF THE COACH. THE DEALER FIX IS TO REPLACE THE FAILING FUSE HOLDER WITH THE SAME FAILING PART UNTIL WARRANTY EXPIRES,THEN THEY RECOMMEND THE REPLACEMENT WIRING HARNESS PROVIDED TO SCHOOL BUS OWNERS AT NO COST, FOR A COST OF APPROX. $600 PARTS AND LABOR.THIS FUSE ASSEMBLY HAS BEEN REPLACED BY INTERNATIONAL 2 TIMES AND I HAVE REPLACED IT TWICE MYSELF. I ALWAYS CARRY SPARES AS I HAVE EXPERIENCED A FAILURE LAST JULY IN SOUTHERN ARIZONA IN 107 DEGREE HEAT. *TR

    Source: NHTSA WEB SITE
  • 2003 INTERNATIONAL 7400
    - GLENWOOD SPRINGS, CO

    HELLO, I'M JUST TRYING TO MAKE CONTACT WITH A QUESTION ABOUT TRUCKS WITH AIR BRAKES. THERE SEEM TO ALWAYS BE COLORED AIR LINES, 4 - 5 COLORS. ARE THERE ANY GUIDELINES AS TO WHERE EACH COLOR GOES OR A COMMON UNIVERSAL PURPOSE FOR EACH COLOR? IF EACH COLOR DOESN'T SERVE A SPECIFIC PURPOSE, THIS IS VERY CONFUSING. ANY HELP WILL BE GREATLY APPRECIATED!! *TR

    Source: NHTSA WEB SITE
  • 2013 INTERNATIONAL TERRASTAR
    - ANNISTON, AL

    BRAKES FAILED (HOLE) FROM RUBBING ON BODY OF TRUCK. LOCAL INTERNATIONAL DEALERSHIP HAS NOT REPAIRED THEY STATE THEY CANNOT FIND REPLACEMENT BRAKE LINE. *TR

    Source: NHTSA WEB SITE
  • 2013 INTERNATIONAL TERRASTAR
    - ANNISTON, AL

    BRAKE LINE FAILED (HOLE) FROM RUBBING ON BATTERY CABLE. LOCAL INTERNATIONAL DEALERSHIP REPAIRED. *TR

    Source: NHTSA WEB SITE
  • 2010 INTERNATIONAL 4300
    - WESTWORD VILLAGE, TX

    TL* THE CONTACT RENTED A 2010 INTERNATIONAL 4000 SERIES 4300. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL BUT TO NO AVAIL. THE VEHICLE THEN DECELERATED BELOW 30 MPH AND EXHIBITED A LOUD NOISE IN ADDITION TO EXTREME HESITATION. THE CONTACT PROCEEDED TO OPERATE THE VEHICLE WITH THE HAZARD LIGHTS ACTIVATED AS THE VEHICLE PROCEEDED TO DECELERATE FURTHER. THE VEHICLE WAS THEN TOWED BY THE RENTAL TRUCK COMPANY. THERE WAS NO MENTION TO THE CONTACT IF THE VEHICLE HAD RECEIVED REPAIRS FROM A RECALL, NEITHER INSPECTED NOR DIAGNOSED BY A LOCAL DEALER. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 INTERNATIONAL PROSTAR
    - HESPERIA, CA

    TL* THE CONTACT OWNS A 2010 INTERNATIONAL PRO STAR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VENT WINDOW EXPLODED INTO SEVERAL PIECES WITHOUT WARNING. THE VENT WINDOW WAS CLOSED PRIOR TO THE FAILURE. THE CONTACT MADE THE REPAIRS TO THE WINDOW HIMSELF. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED EXACTLY TWO WEEKS AFTER THE WINDOW WAS REPAIRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 67,200.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE