ITASCA Complaints

HAD KIDDE FIRE EXTINGUISHER IN MOTORHOME. PULLED UNIT AFTER RECALL OF GENERAL NOTIFICATION ON NEWS BROADCAST AND CHECKED FUNCTION. UNIT FAILED TO FUNCTION. DISPOSED OF NON-FUNCTIONAL UNIT, REPLACED WITH NEW UNIT FOR SAFETY. CALLED KIDDE AFTER NOTIFICATION BY WINNEBAGO INDUSTRIES. KIDDE WOULD NOT SEND APPROPRIATE REPLACEMENT ITEM. DANGEROUS TO EQUIP MOTORHOMES WITH DEFECTIVE FIRE EXTINGUISHER, DISGUSTING WHEN MANUFACTURER (KIDDE) WON'T HONORABLY REPLACE ITEM. ANSWER WAS, SINCE YOU DETERMINED IT MALFUNCTIONED AND DID NOT KEEP IT, WE CAN'T REPLACE IT.

FAILURE OF THE PLASTIC TURBO NOISE DAMPENER CAUSED IMMEDIATE LOSS OF POWER AND PLACING US IN A PRECARIOUS SITUATION WHILE GOING UPHILL ON A BUSY HIGHWAY.

THIS COMPLAINT IS ABOUT THE CUMMINS ISL ENGINE FAILURES. A LIGHT ON OUR DASH PINGED AND FLASHED. I CALLED FREIGHTLINER AND WAS TOLD IT WAS A STOP ENGINE LIGHT. I WAS TOLD IT WAS PROBABLY A "GLITC" AND IT WAS OKAY TO DRIVE. HOWEVER, WE TOOK IT INTO A FREIGHTLINER/CUMMINS REPAIR FACILITY TO JUST CHECK IT OUT. THEY FOUND THAT THE OIL PRESSURE WAS FINE, NO PROBLEM WITH THE SENDING UNIT, OR THE DASH INSTRUMENT CLUSTER, SO THEY DROPPED THE OIL PAN. THEY FOUND THAT A THRUST BUSHING HAD FALLEN OFF ONE OF THE CRANKSHAFT BEARINGS AND 2 OF THE MAIN BEARINGS HAD SPUN OUT. HAD WE NOT STOPPED AND TAKEN THE COACH IN TO BE LOOKED AT, THAT ENGINE WOULD HAVE BLOWN APART ON THE HIGHWAY AND POSSIBLY KILLED SOMEONE AND DEFINITELY WOULD HAVE CAUSED MAJOR DAMAGE TO THE COACH. THESE CUMMINS ENGINES HAVE ALREADY BEEN RECALLED ONCE, BUT THE ENGINE SERIAL NUMBERS NEED TO BE EXTENDED. MY ENGINE FALLS JUST OUTSIDE THE RECALL NUMBERS.

WHILE DRIVING ON INTERSTATE 40 AT 70 MPH LEFT REAR OUTER TIRE SUDDENLY SUFFERED TREAD SEPARATION AND BLOWOUT. NO INJURIES OCCURRED. CONTROL OF THE VEHICLE WAS EASILY MAINTAINED WHILE PULLING OVER TO THE SHOULDER. BODY DAMAGE CAUSED BY THE TREAD SEPARATION INCLUDED BROKEN FENDER FLAIR, BENT MUD FLAP BRACKET AND COMPARTMENT LOCATED IMMEDIATELY TO THE REAR OF THE WHEEL WAS BENT AND TORN. ROAD SERVICE BENT MUD FLAP BRACKET BACK TO CLEAR TIRE AND MOUNTED SPARE TIRE. ALL 4 REAR AXLE TIRES (31,000 MILES ON VEHICLE AND ORIGINAL EQUIPMENT TIRES) WERE REPLACED 300 MILES LATER. THE FAILED TIRE IS AVAILABLE. PICTURES OF FAILED TIRE ON VEHICLE ARE AVAILABLE. BODY DAMAGE HAS NOT BEEN REPAIRED YET, EXCEPT TO RESTORE FUNCTIONALITY AND SAFETY.

I RECEIVED A RECALL NOTICE RE: PASSENGER AIRBAG INFLATOR HOUSING. THE RECALL # IS R49/NHTSA 15V-354. EVERY DEALER I HAVE CONTACTED STATES THAT IT WILL BE AT LEAST MARCH BEFORE THEY START RECEVIING REPLACEMENT PARTS FOR THIS RECALL. IF IT'S SO IMPORTANT TO BE REPLACED, HOW COME I'M BEING TOLD IT WILL BE AT LEAST 6 MONTHS??? WHAT IS BEING DOEN ABOUT IT IN THE MEAN TIME?

WHILE INSPECTING THE UNDERCARRIAGE OF MY 2017 ITASCA SPIRIT IF331G WITH APPROXIMATELY 2000 DELIVERY MILES, I NOTICED A FLOOR SCREW CONTACTING A WIRING HARNESS IN VICINITY OF REAR DIFFERENTIAL. THE CONTACT HAPPENED TO BE MADE WHERE THERE IS ELECTRICAL TAPE AND THE ELECTRICAL TAPE IS ALREADY DAMAGED AT THE POINT OF CONTACT. THE MANUFACTURER SHOULD INVESTIGATE THE POTENTIAL FOR AN ELECTRICAL SHORT-CIRCUIT AS THE SCREW IS SHARP, DEVELOP A REPAIR PROCEDURE, AND INVESTIGATE IF THIS PROBLEM IS SYSTEMIC TO ALL IF331G MODELS.

TL* THE CONTACT OWNS A 2004 ITASCA HORIZON EQUIPPED WITH SYNERGY AP400 TIRES (NA), SIZE: 295/75/R22.5 (NA). WHILE DRIVING 55 MPH, AN ABNORMAL NOISE WAS OBSERVED AND THE FRONT PASSENGER SIDE TIRE TREAD BEGAN TO SEPARATE. THE TIRE WAS NOT DIAGNOSED, BUT WAS REPAIRED BY ROADSIDE ASSISTANCE. DUE TO THE FAILURE, THE BOTTOM OF THE RV WAS DAMAGED. THE MANUFACTURER OF THE TIRE WAS NOT NOTIFIED. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 1,500 AND THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 58,500.

CPSC: 2015 ITASCA NAVION: CONSUMER STATED THERE WAS AN ISSUE WITH CARBON MONOXIDE. *SS THE CONSUMER STATED HE PURCHASED A MOTOR HOME. AT THE TIME., THE GENERATOR WAS INOPERABLE. WHEN HE PICKED THE MOTOR HOME UP, HE NOTICED THE EXHAUST PIPE WAS LOCATED BEHIND THE BACK WHEEL AND UNDER AN AWNING. THE CONSUMER WAS CONCERNED ABOUT CARBON MONOXIDE WHEN USING THE GENERATOR. *JB

I AM REPORTING THE MICHELIN XRV TIRES INSTALLED FROM THE MANUFACTURER HAS BEGUN TO CRACK. AFTER AN INSPECTION AT A AUTHORIZED MICHELIN DEALER, IT WAS DETERMINED I HAD, AT A MINIMUM, 3 TIRES SUFFERING FROM SEVERE CRACKING AND WOULD BE CONSIDERED UNSAFE FOR THE ROAD.

SEAT BELT INSTALLED IN SUCH A MANNER THAT RESTRAINT WOULD BE APPLIED ABOVE THE HIPS/PELVIS IN SUCH A MANNER THAT PRESSURE WOULD CREATE INJURY TO ABDOMEN OR SPINE FOR THE PASSENGER.....UPDATED 08/20/15 *BF THE CONSUMER STATED THE DEALER AND MANUFACTURER WERE NOTIFIED. NEITHER OFFERED ANY ASSISTANCE. UPDATED 9/30/2015*JS