JAGUAR Complaints

TL* THE CONTACT OWNS CONTINENTAL CONTITRAC LOW PROFILE TIRES, SIZE P245/40/R18 ON A 2008 JAGUAR S-TYPE. THE CONTACT STATED THAT DURING A ROUTINE INSPECTION THE TECHNICIAN CONCLUDED THAT THE TIRES HAD BLISTERS ON THE SIDEWALL; THEREFORE, IT FAILED THE STATE INSPECTION. THE MANUFACTURER WAS NOTIFIED. THE DOT AND THE VEHICLE IDENTIFICATION NUMBER WERE UNAVAILABLE. THE TIRES HAVE NOT BEEN REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 17,000.

I WAS DRIVING THE CAR AND LOST ALL POWER TO THE VEHICLE IN THE DRIVE POSITION. *TR

TL* THE CONTACT OWNS A 2004 JAGUAR X TYPE. HE STATED THAT HE HAS TO EXERT GREAT FORCE DURING BRAKE APPLICATION TO STOP THE VEHICLE. INCREASED STOPPING DISTANCES CAN LEAD TO A VEHICLE CRASH. THE VEHICLE WAS THEN TOWED TO A DEALER FOR INSPECTION. UPON INSPECTION A TECHNICIAN REPLACED THE BRAKE CHECK VALVE, DUE TO CORROSION. THE FAILURE MILEAGE WAS 50982. THE CURRENT MILEAGE WAS 61000.

TL*THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY EXHIBITS A NO START CONDITION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE ENTIRE COMPUTER SYSTEM MEMORY WAS REPLACED. AFTER THE REPAIR, THE FAILURE RESURFACED. THE DEALER WAS NOTIFIED; HOWEVER, THE TECHNICIANS HAVE BEEN UNABLE TO IDENTIFY THE CAUSE NOR REMEDY THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

TL*THE CONTACT OWNS A 2001 JAGUAR S-TYPE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER TRAVELED OVER A BUMP IN THE ROAD AND HEARD A LOUD RATTLING NOISE. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE HAS NOT BEEN REPAIRED. NHTSA CAMPAIGN ID NUMBER 00V359002, SUSPENSION FRONT CONTROL ARM, LOWER BALL JOINT IS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. IN ADDITION, THE AUTOMATED WINDOW REGULATORS WERE REPLACED ON THE FRONT DRIVER, PASSENGER AND REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT HAD CONCERNS OF THE SAFETY RISKS INVOLVED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 20,000.

TL*THE CONTACT OWNS A 1999 VANDEN PLAS JAGUAR. WHEN HE ATTEMPTED TO MOVE THE VEHICLE IN HIS DRIVEWAY IT SUDDENLY ACCELERATED TO 70 MPH. HE PLACED BOTH FEET ON THE BRAKE PEDAL AND WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO A WALL AND HIS RIGHT THUMB WAS BROKEN. A COMPLAINT WAS FILED WITH THE MANUFACTURER; HOWEVER, THEY WOULD NOT OFFER ANY ASSISTANCE. THE INSURANCE COMPANY WILL NOT PAY FOR THE DAMAGES OR INVESTIGATE THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 100,000.

TL*THE CONTACT OWNS A 2003 JAGUAR S-TYPE, WHEN EVER THE CONTACT DROVE THE VEHICLE AT SPEEDS RANGING FROM 25 MPH AND HIGHER, SHE NOTICED THAT THE VEHICLE WOULD SUDDENLY STOP ACCELERATING. THE DEALER HAS ATTEMPTED TO DIAGNOSE THE FAILURE ON SEVERAL OCCASIONS AND WAS UNSUCCESSFUL. THE CONTACT HAS ALSO EXPERIENCED ELECTRICAL FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 86000.

TL*THE CONTACT OWNS A 2003 JAGUAR X-TYPE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CAME ON AND THE BRAKES FAILED WHILE DRIVING 60 MPH TO A MECHANIC. THE MECHANIC STATED THAT THE VACUUM CHECK VALVE HAS DETERIORATED AND AIR WAS LEAKING OUT OF THE VALVE. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER DOES NOT CONSIDER THE FAILURE TO BE A SAFETY ISSUE. THE CONTACT STATED THAT THE SAFETY RISK COULD HAVE CAUSED A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 67,000.

VEHICLE STALLS AND GOES INTO A ENGINE FAIL SAFE MODE RANDOMLY. THIS IS VERY DANGEROUS SINCE WHEN IT GOES IN THIS MODE IT REDUCES POWER TO THE ENGINE LEAVING THE DRIVER STUCK TO TRY TO GET OFF THE ROAD. THERE HAS BEEN A PROBLEM WITH JAGUAR THROTTLE BODIES ON THIS MODEL THAT THEY WERE SUPPOSE TO HAVE FIXED BY THE TIME THEY MADE THE 2000 MODEL BUT I THINK IT IS STILL A PROBLEM. THERE WAS A RECALL ON MODELS UP TO 1999 TO GET THE THROTTLE BODIES REPLACED. IT SHOULD HAVE INCLUDED 2000 AS WELL. *TR

MY 2000 XJ8 BEGINS TO SURGE AFTER THE VEHICLE RUNS FOR A FEW MINUTES. YOU MUST STAND ON THE BRAKE PEDAL WITH BOTH FEET TO KEEP FROM SURGING INTO ANOTHER CAR AT A STOP SIGN OR RED LIGHT. THE DEALER IN TUCSON, AZ REPLACED AN AC COMPONENT, WHICH DID NOT SOLVE THE PROBLEM. THE EL PASO, TX DEALER CLAIMED IT NEEDED THE THROTTLE BODY REPLACED. IT WAS REPLACED...NO CHANGE. OWL AUTOMOTIVE CHANGED A SPARK PLUG AND WIRE...NO CHANGE. OWL THOUGHT THE ECU MIGHT BE THE PROBLEM. IT WAS SENT TO TECHNICIANS WHO CHECKED AND UPGRADED THE UNIT...NO CHANGE. ALSO, IT DID NOT INDICATE ANY PROBLEMS. CAR WAS TAKEN BACK TO EL PASO DEALER. THEY STATED IT NEEDED ANOTHER THROTTLE BODY. I CONTACTED USA JAGUAR, WHO CONTACTED THE EL PASO DEALER AND INSTRUCTED THEM HOW TO CHECK THE THROTTLE BODY OFF THE CAR. THE DEALER THEN STATED THE PROBLEM WASN'T THE THROTTLE BODY, IT WAS THE ECU. EL PASO JAG WOULD NOT CHECK ANYTHING ELSE UNLESS I SPENT $4K+ TO REPLACE THE ECU, EVEN THOUGH IT HAD JUST BEEN CHECKED AND UPGRADED. THE CAR IS NOW BACK AT OWL AUTOMOTIVE HAVING IGNITION COILS CHANGED. IF THE PROBLEM CONTINUES THE COMMUNICATION CABLE BETWEEN THE ECU AND TRANSMISSION MODULE WILL BE CHANGED. IF THE PROBLEM CONTINUES, THE TRANSMISSION MODULE WILL BE SENT OUT AND CHECKED. THE CAR HAS BEEN IN SHOPS FOR THE PAST 2-3 YEARS. IT HAS BEEN DRIVEN LESS THAN 100 MILES AND HAS BEEN TOWED 3 TIMES. THE CAR HAS 38-39,000 MILES. THE CAR IS DANGEROUS TO DRIVE AS IS. IT HAS DEPRECIATED APPROXIMATELY $10K WHILE SITTING IN GARAGES HAVING ATTEMPTED REPAIRS. JAGUAR DOES NOT SEEM TO BE CONCERNED ABOUT THE PROBLEM NOR FOCUSED ON REPAIRING THE PROBLEM. THEY ARE ONLY INTENT ON REPLACING ALL THE COMPONENTS, HIT OR MISS, UNTIL THEY FINALLY SOLVE THE ISSUE......AT SUBSTANTIAL COST TO ME. I HAD TO PURCHASE ANOTHER CAR TO HAVE RELIABLE TRANSPORTATION. THE CAR CANNOT BE SOLD "AS IS", HOWEVER, IT WILL BE MY LAST JAGUAR. *TR