JAGUAR Complaints

View complaints related to JAGUAR. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2019 JAGUAR I-PACE
    - Weston Lakes, TX

    The contact owns a 2019 Jaguar I-Pace. The contact stated that the vehicle failed to start. The vehicle also failed to shift to neutral. The contact stated that the vehicle failed to fully charge. The battery warning error was displayed. The contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was towed, and the local dealer was contacted. The dealer diagnosed that the failure was due to the traction battery and the main battery. The vehicle was repaired, but the failure recurred. Additionally, the dealer informed the contact not to park in the garage due to a possible fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer offered a buyback, but the buyback was not finalized. The failure mileage was approximately 22,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 JAGUAR I-PACE
    - Bloomfield Hills, MI

    The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (ELECTRICAL SYSTEM); however, the repurchase by the manufacturer was not yet unavailable. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall resolution. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2018 JAGUAR XJ
    - Long Beach , MS

    About 2 years ago, I paid close to $4,000 to repair the coolant system in my Jaguar XJ. I now have the same issue.

    Source: NHTSA WEB SITE
  • 2019 JAGUAR E-PACE
    - Berea, OH

    Description of Incident: While driving on the highway, my 2019 Jaguar E-PACE suddenly and without warning lost power, putting myself and others at serious risk. The vehicle went into limp mode with no prior indication of any issues. Once the failure occurred, a warning message appeared on the dashboard stating “Gearbox Fault,” and the transmission temperature began to rise rapidly. This failure occurred during active highway travel, with no safe shoulder or emergency lane available due to nearby construction. I was nearly rear-ended as I attempted to safely navigate off the road. This incident could have resulted in a serious accident. The issue has been confirmed and reproduced by a certified Jaguar dealership, which has inspected the vehicle and verified the problem. The vehicle displayed no warning lamps or messages prior to the failure. The safety risk this defect poses is extremely concerning, and I am requesting a full investigation into this matter. Component(s) Involved: Transmission / Gearbox System Available for Inspection: Yes, vehicle is available upon request Confirmed by Dealer: Yes Inspected by: Jaguar Dealership Warning Lamps/Symptoms Prior to Failure: None

    Source: NHTSA WEB SITE
  • 2018 JAGUAR F-TYPE
    - Clovis, CA

    The drivers side DRL has a "J" Blade that its lit while driving day or night (DRL) This "J" Blade on the driver's side is dim, and it effects the turn signal causin in my and several thousand owners with the same isse a very safety issue. JLR Jaguar Land Rover North America willNOT address this safety isse and refuses to correct the problem To replace the light asembl;y will cost in excess of $6,000.00 This is again, a safety issue and its is a manufacturer difect There are several thousand folks out there with this Jaguar F TYPE issue There is also a FB page with several thousand folks that are complaining about it (F-Type Jaguar DRL Failure Victims) Thank you

    Source: NHTSA WEB SITE
  • 2019 JAGUAR F-TYPE
    - Cumming, GA

    What happened? Starting in October 2020, my 2019 Jaguar F-Type experienced persistent electrical and fuel injector system failures affecting cylinders 1 and 5, resulting in multiple engine misfires and reduced engine performance. The vehicle’s fuel injector connectors, specifically connector C1E121A, had misaligned pins causing injector circuit faults (DTC codes P0262, P0274) and frequent misfire codes (P0301, P0305, P0300). These defects caused the vehicle to run roughly and unpredictably, creating a safety risk by compromising engine power and potentially causing loss of control, especially during startup and acceleration. Warning lights and engine fault codes were present throughout the issue. Jaguar dealerships confirmed the problem multiple times through diagnostic testing and extensive inspections, including wiring tests, fuel system checks, and control module evaluations. Despite repeated repairs, including connector reseating and injector replacements during the powertrain warranty period, the defect was never permanently fixed. The vehicle was out of service for over 6 months from August 2021 to April 2022 due to attempts to resolve the problem. After the warranty expired, the same symptoms and fault codes recurred. The dealer diagnosed that the engine must be completely replaced due to persistent injector circuit failures, with an estimated repair cost of $33,000. This ongoing defect severely affects the vehicle’s reliability and safety. The problem and its cause have been confirmed by multiple authorized dealers and Jaguar North America.

    Source: NHTSA WEB SITE
  • 2019 JAGUAR I-PACE
    - Monmouth Beach , NJ

    Consistent faulty battery warning back in the winter. Recently the brake pedal warning comes up very often, brake also feels like I need to apply more pressure when stopping. The lane assist also always gives me a warning light saying to drive with care.

    Source: NHTSA WEB SITE
  • 2019 JAGUAR I-PACE
    - Cincinnati, OH

    The contact owns a 2019 Jaguar I-Pace. The contact received notifications of NHTSA Campaign Numbers: 23V369000 (Electrical System) and 24V183000 (Electrical System). The contact stated that the dealer consulted with the manufacturer, and it was decided to re-acquire the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the paperwork. The contact stated that when the manufacturer was contacted, the contact was informed that a representative would be in contact; however, after five months, the contact had not yet received a call. The contact stated that the vehicle battery failed in January 2025, and the vehicle was towed to a local dealer but was not diagnosed or repaired. The failure mileage was approximately 36,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 JAGUAR F-TYPE
    - Albany, GA

    Vehicle: 2019 Jaguar F-Type Purchase Date: September 2018 Component/System: Engine – Fuel Injection / Powertrain Mileage at Most Recent Failure: 20,763 Description: My 2019 Jaguar F-Type has experienced recurring engine issues related to fuel injector failures, causing safety risks and rendering the vehicle inoperable. The problem began in Oct 2020 with engine misfires and a check engine light. Jaguar Buckhead diagnosed failed fuel injectors (cylinders 1 and 5) and replaced them under warranty. In Sept 2021, the issue reoccurred. The vehicle was towed to Jaguar South Atlanta, but delays and lack of urgency led me to transfer the vehicle to Jaguar Buckhead. They again replaced the injectors. Repair spanned several months. In Jan 2025, the same issue returned. Jaguar Buckhead diagnosed injector failures again (same cylinders). A second certified dealer now recommends full engine replacement at over $33,000. The vehicle has been out of service since Jan 28, 2025, and for over 360 days total since purchase. I have provided work orders, invoices, and error codes (P0301, P0305, P1316, P1000) to the manufacturer. No lasting fix has been made, and the car is still inoperable. Safety Risk: Repeated misfires and power loss while driving present serious safety risks, including sudden loss of control on highways. Confirmed by Dealer: Yes – issues diagnosed by multiple Jaguar-authorized dealerships. Inspected by Manufacturer: Yes – authorized dealers have serviced and diagnosed the issue. Warning Lamps/Symptoms: Yes – check engine lights, engine misfire warnings, rough idle, and loss of power appeared before failures.

    Source: NHTSA WEB SITE
  • 2010 JAGUAR XF
    - Allen, TX

    The contact owns a 2010 Jaguar XF. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. There was no warning light illuminated. The contact stated that the fuel odor was more evident while the A/C unit was activated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the fuel cap was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline); as a possible cause for the failure; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE