JAGUAR Complaints

DRIVER SIDE SEAT BOLTS BROKE OFF WITHOUT WARNING. AS A RESULT, THE SEAT ROCKED BACK AND FORTH. CONSUMER WAS CONCERNED THAT IN AN EVENT OF A CRASH, THE SEAT WOULD BE EJECTED FROM THE VEHICLE. *AK *SC *JB *CB

WHEN MAKING A TURN WHEELS HESITATED BEFORE TURNING IN THE DIRECTION THE VEHICLE WAS DRIVING. THIS OCCURRED BECAUSE A BOLT IN THE LOWER BALL JOINT FELL OFF. THIS RESULTED IN THE LOWER BALL JOINT BECOMING LOOSE BECAUSE IT WAS FRACTURED.*AK

WHILE DRIVING DRIVER SIDE SEAT ATTACHMENT BROKE AT THE LEFT REAR. WHEN THIS OCCURRED THE SEAT TILTED TO THE LIFT SIDE OF THE DOOR. DEALERSHIP REPLACED THE SEAT TRACK AND ELECTRONIC ASSEMBLY. THIS WAS A COMMON PROBLEM WITH THESE VEHICLES.*AK

WHILE STOPPING AT A LIGHT BRAKES GRABBED AND MADE A GRINDING NOISE. VEHICLE HAD BEEN TO THE DEALER ON FIVE OCCASIONS, AND DEALER WAS UNABLE TO RESOLVE THE PROBLEM. *AK

PASSENGER'S SIDE AIR BAG CONTINUED TO DEACTIVATE WITH A PASSENGER IN THE SEAT, WEIGHING ONLY 92 LBS. WARNING LIGHT INDICATED THAT AIR BAG WAS DISABLED , AND STAYED ON CONSTANTLY. CONSUMER TOOK VEHICLE TO THE DEALER, AND MANUFACTURER STATED THEY WILL NOT ALTER THE COMPUTER SENSORS FOR THIS PROBLEM. *AK

THE ENGINE WILL STALL RANDOMLY. THIS HAPPENS AT LOW SPEED OR WHEN I STOP AT AN INTERSECTION. IT HAS ALSO STALLED WHEN MAKING A TURN AND NARROWLY AVOIDED AN ACCIDENT. IT ONLY HAPPENS RANDOMLY AND THERE IS NO PATTERN TO WHEN IT WILL HAPPEN.

SEAT RAIL SUPPORT BROKE. *PH THE CONSUMER WAS TOLD IT WOULD COST $2000.00 TO FIX THE SEAT RAIL. *JB

MY NAME IS [XXX]. MY HUSBAND [XXX] AND I OWN A 2002 JAGUAR X-TYPE 2.5. IN OCTOBEROF 2003, I PARKED IN A COMMERCIAL PARKING LOT WHILE I ATTENDED AN APPOINTMENT. WHEN I RETURNED TO THE VEHICLE AFTER MY APPOINTMENT, I FOUND THAT THE CAR HAS ROLLED BACK INTO 2 OTHER VEHICLES THAT WERE PARKED BEHIND IT. THERE WAS DAMAGE DONE TO ALL THREE VEHICLES INVOLVED. IT IS DOCUMENTED BY MYSELF AND BOTH OF THE OWNERS OF THE VEHICLES THAT WERE INVOLVED THAT MY HANDBRAKE WAS FULLY ENGAGED. NOBODY COULD BELIEVE THAT THE VEHICLE COULD HAVE ROLLED BACK. THE INCIDENT HAPPENED ON A COMMERCIAL PARKING LOT, AND EVEN THOUGH A POLICE OFFICER ATTENDED THE SCENE, HE WOULD NOT MAKE A WRITTEN REPORT AS IT HAPPENED ON PRIVATE PROPERTY. I CONTACTED THE LOCAL DEALERSHIP (GAUDIN JAGUAR - LAS VEGAS, NV) AND BROUGHT MY VEHICLE TO BE LOOKED AT, THEY INDICATED THAT THERE WAS NOTHING WRONG WITH THE HANDBRAKE. I INDICATED AT THAT TIME THAT I DID NOT FEEL SAFE DRIVING AND PARKING THE VEHICLE AS THE HANDBRAKE HAD TO BE FAULTY AS IT SHOULD NOT ROLL BACK WHEN ENGAGED. I LEFT THE DEALERSHIP UNHAPPY WITH THE SERVICE THAT I RECEIVED FROM THE DEALERSHIP. I WENT THROUGH MY INSURANCE AND HAD TO TAKE RESPONSIBILITY EVEN THOUGH I WAS NOT IN THE VEHICLE WHEN THE ALTERCATION HAPPENED AND EVEN THOUGH THE BRAKE WAS WITNESSED BY ALL PARTIES. I WILL HAVE AN INCREASED INSURANCE PREMIUM FOR SOMETHING THAT I BELIEVE NOT TO BE THOUGH ANY FAULT OF MY OWN. I HAVE GONE TO JAGUAR HEAD OFFICE AND AFTER MUCH CONFUSION ON THEIR CUSTOMER VICE REP, THEY CLAIM THAT THERE ISN'T AN ISSUE AND THAT THEY ONLY DEAL WITH INSURANCE COMPANIES. MY INSURANCE COMPANY WILL ONLY CONTACT THEM IF A COMPLETE RECALL IS MADE. I HAVE ONLY FOUND ONE OTHER PERSON WHO TOOK THEIR VEHICLE INTO THEIR DEALER (JAGUAR NORTHAMPTON) AND THEY FIXED THE PROBLEM. I CAN PROVIDE THIS INFO, IF NEEDED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

INTERMITTENTLY WHILE DRIVING AT ANY SPEED VEHICLE STALLED. VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, BUT DEALER WAS NOT ABLE TO FIND THE CAUSE OF THE PROBLEM.*AK

I LOVE MY JAG, BUT DRIVE SHAFT REPLACED 4X - WHISTLING NOISE DUE TO INCOMPATIBLE METALS, FRONT SEATS ROCK, WINDOWS MALFUNCTION, BRAKES HAVE RAPID WEAR LESS THAN 30,000 MILES, TIRES REPLACED LESS THAN 30,000 MILES, DEALER IS TRYING TO SOLVE PROBLEMS. *LA