JAGUAR Complaints

WHILE DRIVING OVER 55 MPH THERE WAS SEVERE VIBRATION IN THE STEERING WHEEL. DEALER TOLD THE CONSUMER TO PUT DIFFERENT RIMS AND TIRES ON THE VEHICLE. CONSUMER REPLACED THE TIRES AND RIMS, BUT THE PROBLEM RECURRED. *AK

MY 1998 XJ8VDP JAGUAR HAS REPEATEDLY STALLED AT SPEEDS OF 65-70 MPH ON THE HIGHWAY. DEALER HAS CLEANED THE THROTTLE BODY WITHOUT SUCCESS. THIS IS EXTREMELY DANGEROUS, AND MY WIFE NOW FEELS INSECURE IN THIS VEHICLE. JAG NEEDS TO STAND BEHIND THEIR PRODUCT AND FIX THIS PROBLEM.*AK

CAR REPEATEDLY STALLS AT HIGHWAY SPEEDS. CAR MUST BE PULLED OVER WITH NO POWER AND RESTARTED.*AK

THIS INCIDENT STARTED IN NOV. OF 2003 IT IS STILL ONGOING AS I WRITE. I WISH THE INCIDENT DATE INCLUDED CONTINUS.EVEN AFTER MY 60K TUNE UP A WEEK AGO, THE FAILURE STARTED AGAIN. VEHICLE LOOSES POWER ON A DOWN GRADE AND I MUST PULL OVER AND START THE CAR AGAIN.ALSO CAR HOLDS BACK POWER AND THEN WITHOUT NOTICE STOPS AND THEN BUCKS FORWARD. I HAVE ALMOST BEEN HIT FROM BEHIND BECAUSE THE CAR STOPS WITH NO TAIL LIGHTS TO NOTIFY THE DRIVER BEHIND ME. ALSO I HAVE ALMOST HIT THE DRIVER INFRONT OF ME BECAUSE THE CAR JUMPS/LEARCHS FORWARD AFTER "STOPPING". I NO LONGER ENJOY DRIVING THIS CAR.I AM SCARED TO DEATH I WILL INJURE OR BE INJURED BY THIS PROBLEM! I WILL NOT PURCHASE ANOHTER JAG UNTIL THIS PROBLEM IS FIXED BY FORD. PLEASE RECALL THIS VEHICLE!!!! PLEASE READ JAG OWNERS CHAT ROOMS THIS PROBLEM IS QUITE EXTENSIVE!*AK

WHILE DRIVING AT 5 MPH VEHICLE SUDDENLY ACCELERATED. VEHICLE TRAVELED ABOUT 20 FEET IN A FEW SECONDS. CONSUMER HAD VEHICLE TOWED TO THE DEALER, LEITCH JAGUAR IN CAREY, NC. VEHICLE REMAINED AT DEALER FOR FOUR MONTHS, BUT DEALER WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

MY NAME IS [XXX]. I AM TAKING MY CAR IN TOMORROW (2/19/04) TO HAVE THE THROTTLE POST(?) REPLACED. THEY (THE SERVICE PEOPLE) HAVE ADVISED ME THAT THIS IS NORMAL WITH AGE. THE PROBLEM IS THE ACCELERATOR STICKS AT VARIOUS POSITIONS AND MAKES THE CAR EXTREMELY DANGEROUS TO DRIVE. THE PRICE QUOTE WAS $650. I ASKED IF JAGUAR COVERED THIS AND WAS TOLD NO, IT IS NORMAL WEAR. I FIND THAT HARD TO ACCEPT GIVEN ALL THE RECALLS OVER LESS IMPORTANT ITEMS. I BELIEVE IF THEY (THE SERVICE PEOPLE) KNOW THIS, IT IS A DESIGN DEFECT AND WOULD LIKE TO HAVE YOU COMMENT ON THIS. THE RIGHT ANSWER FROM YOU WOULD BE: WE WILL COVER THE COSTS BECAUSE WE WOULD PREFER TO HAVE YOU AS A HAPPY AND ALIVE CUSTOMER RATHER THAN ANY OTHER OPTION. I AM NOT SURE WHY I SHOULD BEAR THE COST TO REPLACE THIS PART WHEN IT IS OBVIOUSLY NOT RELATED TO MY DRIVING OR TO CAR MAINTENANCE. 1995 JAGUAR XJ6, 69,500 MILES, [XXX]. PLEASE LET ME KNOW WHAT MY RIGHTS ARE AND HOW I SHOULD PROCEED. I WILL HAVE THE VEHICLE REPAIRED BECAUSE IT IS UNSAFE TO DRIVE AS IS. I DO EXPECT TO HEAR FROM YOU SOON. THANK YOU. [XXX] [XXX] [XXX] [XXX] [XXX] *AK [XXX] [XXX] [XXX]. *AK UPDATED 07/27/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE TAP SEEMS TO BE COMING FROM THE FUEL INJECTORS. SOUNDS LIKE A LIFTER NOISE BUT DOES NOT CHANGE FREQUENCY WITH INCREASED RPM. ALSO, ANALOG CLOCK CHATTERS EVERY TIME THE MINUTE HAND MOVES.*AK

THE WARNING 'DISC NOT AVAILABLE' DISPLAYS INTERMITTENTLY ON THE DISPLAY WHILE DRIVING. 'DSC' IS THE DYNAMIC STABILITY CONTROL FUNCTION. SOMETIMES THE PARK BRAKE LIGHT COMES ON AT THE SAME TIME. WHEN THE PARK BRAKE LIGHT COMES ON, THE CAR MUST BE IMMEDIATELY STOPPED AND RE-STARTED. RE-STARTING THE VEHICLE RESETS THE MESSAGES. THIS PROBLEM IS CURRENTLY BEING WORKED ON AT THE DEALER. THEY ARE PLANNING TO REPLACE THE INSTRUMENT CLUSTER.*AK

THE ABS LIGHT AND A MESSAGE STATING ABS FAULT/PARK BRAKE FAULT WOULD DISPLAY WHILE DRIVING AT HIGHWAY SPEEDS. WHEN THE CAR WAS STOPPED AND RE-STARTED, THE MESSAGE WOULD RE-SET. THIS HAPPENED SEVERAL TIMES (> 5), AND THE DEALER DID NOT FIX FOR SOME TIME BECAUSE THEY NEVER GOT TO SEE THE MESSAGE. WE NOTICED THAT THE PROBLEM OCCURRED DURING OR AFTER A HEAVY RAIN. THE DEALER THOUGHT THERE MIGHT HAVE BEEN A PROBLEM WITH A SENSOR ON THE WHEEL.ULTIMATELY, THE DEALER REPLACED THE ABS MODULE.*AK

THE COOLANT LOW WARNING LIGHT DISPLAYED. THE FIRST TIME THIS HAPPENED, WE TOPPED OF THE COOLANT. WITHIN 1 MONTH IT WAS DISPLAYING AGAIN. WE TOOK THE CAR TO THE DEALER. THEY ATTRIBUTED THE PROBLEM TO A LOOSE CLAMP. THEY REPLACED THE CLAMPS. THEY ALSO REPLACED A BELT BECAUSE THE COOLANT HAD BEEN DRIPPING ONTO IT CAUSING IT TO DEGRADE. WITHIN 2 MONTHS, THE LIGHT CAME ON AGAIN. WE TOOK THE CAR BACK TO THE DEALER. THIS TIME THEY REPLACED ALL OF THE HOSES.*AK