JAGUAR Complaints

PREMATURE FAILURE OF BRIDGESTONE TURANZA TIRES ON MY 2000 S TYPE JAGUAR. THESE WERE THE ORIGINAL EQUIPMENT TIRES WHICH ARE 4 YEARS OLD WITH 26,000 MILES OF USE. EACH TIRE HAS DEVELOPED DRY ROT INDICATED BY MANY SMALL CRACKS IN THE TREAD. *JB

ON 2 SEPARATE OCCASIONS, THE CONSUMER WAS UNABLE TO TAKE THE VEHICLE OUT OF THE PARK GEAR. THE DEALERSHIP REPLACED A SWITCH WHEN THE PROBLEM FIRST OCCURRED. ALSO AT 26,000 WHILE DRIVING ALL GAUGES ON THE DASHBOARD SUDDENLY WENT TO ZERO. THE DEALERSHIP WAS UNABLE TO DETERMINED THE CAUSE OF THE PROBLEM. *JB

THE CAR HAS EXPERIENCED A MAJOR SAFETY PROBLEM THAT IS CHARACTERIZED BY THE ENGINE STOPPING WHILE DRIVING. ACCORDING TO THE DEALERSHIP WHERE THE CAR WAS REPAIRED, THE PROBLEM IS DUE TO THE THROTTLE PLATE CLOSING FOR A SELF-CLEANING MODE DURING NORMAL DRIVING OPERATION, THIS CAUSES THE ENGINE TO SHUT-OFF FROM LACK OF AIR. I BELIEVE THIS TO BE A MAJOR SAFETY ISSUE BECAUSE THE CAR ENGINE STOPS WHEN DRIVING THE CAR. I HAVE TAKEN THE CAR (JAGUAR XJ8 VANDEN PLAS) INTO THE DEALER (BAUER JAGUAR- SANTA ANA, CA) TO FIX THE PROBLEM ON 3 DIFFERENT OCCASIONS. THE REPAIRS WERE MADE UNDER FACTORY WARRANTY ON ALL OCCASIONS. THE FIRST TIME I TOOK IT IN THE MILEAGE WAS 39,860 (FEB 28, 2002) - THE SECOND TIME MILEAGE WAS 44,898 (DEC 3, 2002) AND THE LAST TIME IT WAS 46,746 (MARCH 24, 2003). THE SERVICE WRITERS AT THE DEALERSHIP WERE AWARE OF THE PROBLEM AND HAVE SEEN IT ON SEVERAL OTHER VEHICLES. THE DEALERSHIP (BAUER JAGUAR) INSTITUTED A FIX (SEE BELOW) WHICH IS NOT FACTORY APPROVED THAT APPEARS TO HAVE SOLVED THE PROBLEM. MY CONCERN IS THIS COULD CAUSE ACCIDENTS AND POSSIBLE DEATHS TO OTHER OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM BECAUSE THEY HAVEN'T HAD THE "FIX" PERFORMED ON THEIR CARS. THE PROBLEM AS THE SERVICE WRITER EXPLAINED TO ME, IS DUE TO THE THROTTLE BODY GOING INTO A "SELF CLEANING" MODE WHILE THE CAR IS OPERATING. THIS "SELF CLEANING" MODE MEANS THE THROTTLE PLATE CLOSES WHICH SHUTS-OFF AIR TO THE ENGINE, CAUSING ENGINE SHUTDOWN. THE "FIX" IS TO INSTALL A STOP ON THE THROTTLE PLATE SO THAT THE PLATE CANNOT COMPLETELY CLOSE.

XENON HEADLAMPS WONT BALANCE AND BLINDS ONCOMING TRAFFIC. AIR CONDITIONING SYSTEM FAILURE UNTIL VEHICLE IS TURNED ON AND OFF SEVERAL TIMES. THIS IS AN S TYPE R.

AT 11 MILES A SMALL NOISE WAS THERE. I LOOK AT TIRES & SAW NOTHING. AFTER ROAD TRIP TOLD SERVICE TECH AND SALESMAN. WAS TOLD ROCK IN TIRE, AT 53 MILE NOISE CAME BACK. CALLED SALESMAN, AND GENERAL MANAGER WAS TOLD TO BRING IT IN TO SHOP MONDAY. PAINT HAS SCRATCHES THREW OUT CAR PAINT.

PLASTIC GUIDE ON TIMING CHAIN BROKE,WHICH BROKE TIMING CHAIN,WHICH BROKE 2 VALVES AND SCOURED THE PISTON AND CYLINDER WALL.

CONSUMER WOULD LIKE JAGUAR TO CORRECT A PERFORMANCE PROBLEM WITH HIS 1995 JAGUAR XJ6. *PH 1996 JAGUAR XJ6 IS EXPERIENCING PROBLEMS WITH PERSISTENT IDLE INSTABILITY WHICH OFTEN RESULTS IN THE VEHICLE QUITTING DURING NORMAL OPERATION. CONSUMER IS REQUESTING HELP IN GETTING THE PERFORMANCE PROBLEM CORRECTED. *MR *NM

CONSUMER STATED THAT VEHICLE WOULD NOT COME OUT OF PARK TO GO INTO DRIVE. TOOK VEHICLE TO DEALER. CONSUMER HAD TO ENGAGE THE EMERGENCY BRAKE TO SWITCH GEARS. *AK CONSUMER FEELS JAGUAR SHOULD RECALL ALL VEHICLES WITH REBUILT TRANSMISSION WITH A EXTENDED WARRANTY. *PH

CLIMATE CONTROL AND NAVIGATION SYSTEM. THE DEALER INFORMED ME THAT THE CLIMATE CONTROL SYSTEM AND NAVIGATION SYSTEM DO NOT WORK TOGETHER. WHEN THE OUTSIDE TEMP REACHES 85 OR ABOVE THE A/C WILL NOT WORK. I MUST TURN THE CAR OFF TO RESET. IF THE OUTSIDE TEMP IS BELOW 45, THE HEAT DOES NOT WORK. I HAVE BEEN INFORMED THAT THE FIX WILL BE OUT IN FEB OF 2004. THIS PROBLEM STARTED IN JUNE OF 2003. I HAVE MADE DOZENS OF CALLS TO THE LOCAL DEALER AND NATIONAL. THE LAST I HEARD WAS THAT THE FIX IS OUT AND A TECHNICIAN IS WORKING HIS WAY ACROSS THE US FIXING EACH CAR. *LA

WHEN DRIVING AT HIGHWAY SPEEDS VEHICLES LOST POWER. WHEN THE ENGINE LIGHT CAME ON THERE WAS A MESSAGE STATING INSUFFICIENT FUEL, AND RESTRICTED PERFORMANCE.*AK