JAGUAR Complaints

CONSUMER STATES VEHICLE STALLS WHILE DRIVING AT ANY SPEED WITH OUT ANY REASON, DEALER HAS INSPECTED THE VEHICLE SEVEN TIME AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

CONSUMER WAS IN A PARKING GARAGE TRAVELLING UP A SMALL INCLINE. CONSUMER'S FOOT WAS ON BRAKE WHILE CAR WAS INDLING. WITHOUT WARNING, ENGINE BEGAN TO "REVV" LOUDLY AND CAR BEGAN TO MOVE FORWARD. CONSUMER DEPRESSED BRAKES NUMEROUS TIMES, BUT CAR CONTINUED TO MOVE FORWARD, "TAPPING" THE VEHICLE IN FRONT. CONSUMER PLACED CAR IN NEUTRAL AND ONLY THEN DID THE "REVVING" DECREASE. TS

THIS IS THE 6TH TIME THIS CAR HAS STALLED AT HIGHWAY SPEED WITHOUT WARNING. PRIOR SUBMITTAL HAVE BEEN MADE TO NHTSA (SEE ODI 74783 AND 76465). I CONSIDER THIS A SERIOUS SAFETY ISSUE. I CANNOT ALLOW MY WIFE TO DRIVE THE CAR. JAGUAR HAS MADE 5 ATTEMPTS TO CORRECT THE PROBLEM BUT HAS FAILED EACH TIME. ON AVERAGE I HAVE SUFFERED THIS SAFETY RELATED FAILURE ON AVERAGE, EVERY 261 DAYS!**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769759. *AK *JB

CONSUMER NOTICED ENGINE CONSUMING EVERY 2000 MILES ONE QUART OF OIL, DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.. MR

WHILE DRIVING ON DUAL HIGHWAY THE ENGINE SIMPLY STOPPED! WITH NO POWER ASSIST, THE CAR WAS DRIVEN TO THE SIDE SHOULDER. I WAITED A SHORT TIME THEN RESTARTED AND CONTINUED ON. DEALER COULD FIND NO REASON FOR THE FAILURE. DT

FRONT LEFT AND RIGHT UNITS REPLACED - ABS AND TRACTION CONTROL MODULE REPLACED ECM UNIT TO BE REPLACED - CAR NOW AT DEALER 11/11/02. DT

THE DRIVER'S SEAT FRAME HAD CRACKED. HAD NOTICED THE CRACK WHILE PLACING SOME ITEMS INTO VEHICLE. TS

CONSUMER STATES HAVING THE SAME PROBLEM AS RECALL#99V138000 POWER TRAIN TRANSMISSION. DEALER WILL NOT REPAIR BECAUSE VIN WAS NOT INCLUDED. TS

WILDE JAGUAR OF SARASOTA SO. TAMINI TRAIL SARASOTA, FL 34292, (941-924-309) ADVISED, APRIL 2002, I NEEDED ELECTRICAL WIRING HARNESS. DAVID BAMBER, LOCAL JAGUAR MANUFACTURING REP. NOTIFIED FOR LOCATING PART. CALLED JAGUAR CORP. CUSTOMER SERVICE JUNE 26, 2002 (1-800-452-4827, OPTION 9, EXT 8264) & ROBERT BOSACK ASSIGNED CASE #6182217. JULY 18, 2002 TALKED WITH MS. ROMERO, SUPERVISOR (1-800-452-4827, OPTION 9, EXT 8089)-NO POSITIVE RESULTS FOR OBTAINING PART. WROTE PRESIDENT MICHAEL O'DRISCOLL, JAGUAR, 555 MACARTHUR BLVD. MAHWAH NJ 07430 SEEKING HELP. RESPONSE JULY 22, 2002 FROM MS NANCY SYNOL, EXECUTIVE LIAISON, BUT NO NEW ADVICE. PERIOD 26 THRU OCT.30, 2002 TALK WITH CUST. SVS. REPS SEVERAL TIMES-ONLY WORD, STILL TRYING TO OBTAIN PART. I HAVE ALL INFORMATION IN MORE DETAIL.**** DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS**** 769318. *AK *JB

ADVISED ELECTRICAL WIRING HARNESS NOT AVAILABLE, LOCAL JAGUAR REPRESENTAIVE (DAVID BAMBER) NOTIFIED AND HE INDICATED HE WOULD LOCATE. AFTER TWO MONTHS I CALLED JAGUAR CUSTOMER SERVICE ON JUNE 26, 2002 1-800-452-4827, OPTION 9, EXT. 8264 (ROBERT BOSACK AND SUBJECT WAS ASSIGNED CASE #6182217. JULY 18, 2002 TALKED WITH MS ROMERO , SUPERVISOR IN CUSTOMER SERVICE, 1800-452-4827, OPTION 9 EXT 8089, NO NEW RESULTS. JULY 18, 2002 WROTE PRESIDENT MICHAEL O'DRISCOLL, JAGUAR, 555 MACARTHUR BLVD., MAHWAH, NJ 07430 ASKING FOR HELP. JULY 22, 2002 RECEIVED RESPONSE FROM MS NANCY SYNOL, EXECUTIVE LIAISON, BUT NO NEW ADVICE. FROM JULY 29, 2002 THROUGH OCT, 30, 2002 TALKED WITH CUST. SVS.REPS.- ONLY WORD WAS STILL TRYING TO OBTAIN PART. I HAVE CORRESPONDENCE, ETC. IN MORE DETAIL AVAILABLE. DT