JAYCO Complaints

DT: THE CONSUMER STATED THE VALVE STEMS RUPTURED. THE CONSUMER CAUGHT SOME OF THE TIRES BEFORE THEY BLEW OUT. THE FAULTY VALVE STEMS CAUSED THE TIRES TO GO FLAT. THERE ARE ONLY 2,800 MILES ON THE TIRES ON THIS 2004 JAYCO 5TH WHEEL DESIGNER TRAILER. THE CONSUMER HAS CONTACTED JAYCO THROUGH HIS DEALER. JAYCO SAID THEY CONTACTED THE STEM MANUFACTURER AND IT WAS NORMAL WEAR AND TEAR OF THE TIRE, AND JAYCO CAN NOT DO ANYTHING ABOUT IT. THIS IS THE FIRST INCIDENT WITH THESE TIRES AND IT WAS A TOTAL OF 6 WHEELS ON ALL LOCATIONS, FOUR TIRES WENT AT ONCE. THE OWNER JUST SO HAPPENED TO BE PULLING IN TO A CAMPGROUND WHEN HE NOTICED A PROBLEM. THE CONSUMER HEARD THE AIR LEAKING OUT FROM THE TIRES. THE CONSUMER THEN CONTACTED ROAD ASSISTANCE FOR HELP, BUT HAS NOT DRIVEN ON THE TIRES SINCE RETURNING HOME. THE CONSUMER DOES PLAN ON REPLACING THESE WITH STEEL VALVE STEMS. *NM

DT: THE CONSUMER OWNED A 1998 JAYCO 5TH WHEEL EAGLE SERIES. HE PURCHASED THE VEHICLE SECOND HAND. THE FRONT PANEL SEPARATED. WHILE DRIVING 60 MPH. THE ENTIRE DRIVER'S SIDE PANEL PEELED BACK. THERE WAS A SEPARATION FROM THE FIBERGLASSAND THE WOOD. THE CONSUMER CALLED JAYCO, AND THEY TOLD HIM IT HAD A TWO YEAR WARRANTY. THEY HAD NO INFORMATION ON WHY THIS OCCURRED. CONSUMER STATED HE COULD SEE THE PANEL BULGING. ALSO, COULD FEEL MOISTURE WHICH WAS CAUSED BY THE EXTREME ARIZONA WEATHER CONDITIONS. THE CONSUMER STATED THAT WHEN THE PANELING CAME OFFONE COULD SEE THE WOOD FRAMING AND INSULATION. BUBBLING AND SEPARATION WAS NOTICEABLE ON THE LEFT PANEL AND IN THE REAR. THE PANEL SLIPPED OUT OF THE SEAM. THERE WERE NO SCREWS. IT WAS JUST GLUED TO A METAL FRAME. *AK

CONVERTER IN JAYCO KIWI 2002 WENT BAD AND WE HAD LIGHTS, RADIO/CD PLAYER,AND LP DETECTOR RUINED WHEN TOO MANY VOLTS WERE BEING SENT TO THIS EQUIPMENT. WHEN WE WALKED INTO THE TRAILER WE SMELLED AN ELECTRICAL SMELL AND THEN NOTICED SMOKE COMING FROM A PANEL ON THE WALL. AFTER TESTING VOLTAGE BEING PUT OUT BY CONVERTER IT WAS DETERMINED IT WAS SENDING 40 VOLTS TO 12 VOLT EQUIPMENT. THERE WAS NO SAFETY DEVICE ON THIS CONVERTER TO PREVENT THIS FROM "FRYING" OUR EQUIPMENT THAT WAS USING 12 VOLTS AND IF WE HAD NOT WALKED IN WHEN WE DID ,THERE COULD HAVE BEEN A FIRE. WE HAVE INSTALLED A NEW CONVERTER WHICH HAS A SAFETY ON IT TO PREVENT THIS TYPE OF THING FROM HAPPENING. THIS SHOULD BE REQUIRED WHEN MANUFACTURING. WE HAVE OLD CONVERTER, RADIO/CD PLAYER AND LP DETECTOR. WE HAVE ALSO REPLACED THE LP DETECTOR ,BUT HAVE NOT PRICED A NEW RADIO YET.

I WAS DRIVING ON THE HIGHWAY AT 55 MPH WHEN THE TREAD ON A FIRESTONE STEELTEX R4S (225/75R16) PARTIALLY SEPARATED. THIS RESULTED IN SIGNIFICANT DAMAGE TO THE UNDERSIDE OF THE VEHICLE (2000 JAYCO EAGLE RV). I AM TAKING THE RV TO A REPAIR SHOP LATER THIS WEEK BUT WOULD ESTIMATE THE DAMAGE IN THE RANGE OF A FEW TO SEVERAL THOUSAND DOLLARS. A SPARE TIRE WAS USED TO REPLACE THE DEFECTIVE TIRE. I HAVE THE DEFECTIVE TIRE.

DT: THE TREAD CAME OFF THE TIRE AROUND 28,000 MILES, TIRE WAS UP TO PRESSURE, BUT DID ABOUT 3000.00 TO MOTORHOME. *AK

BULGES FOUND ON 2 GOODYEAR WRANGLER TIRES AND CRACK BETWEEN TREAD ON 3RD TIRE. LESS THAN 30,000 MILES ON TIRES. TIRES WITH BULGES REPLACED AND 3RD TIRE USED AS SPARE.

WHILE PREPPING MY 2004 JAYCO GRAYHAWK 24SS CLASS C MOTORHOME FOR OUR NEXT TRIP I DISCOVERED THAT THE FUEL LINE FEEDING THE GENERATOR IS LEAKING. IT LEAKS WHILE THE GENERATOR IS RUNNING AND FOR A WHILE AFTERWARD, I GUESS UNTIL VACUUM STOPS IT. WHAT WAS ESPECIALLY SCARY IS THAT THE HOSE RUNS ABOVE AND PARALLEL TO THE GENERATOR EXHAUST PIPE SO THE GAS LEAKS ONTO THE PIPE. THE RUBBER FUEL LINE WAS SCUFFED AND HAD A PUNCTURE ABOUT A FOOT UPSTREAM FROM THE GENERATOR CONNECTION. MY GUESS IS THAT A PIECE OF HIGHWAY DEBRIS HIT IT WHILE WE WERE COMING BACK FROM OUR PREVIOUS TRIP. THAT FUEL LINE IS FAIRLY EXPOSED BENEATH THE MOTORHOME AND IS JUST SOFT RUBBER. I HATE TO IMAGINE WHAT MIGHT HAVE HAPPENED IF WE HAD RUN THE GENERATOR FOR SOME TIME WITH IT LEAKING-- THE EXHAUST GETS PRETTY HOT. I TOOK IT IN TO A GENERATOR REPAIR SHOP THIS MORNING -MY JAYCO DEALER DOESN'T WORK ON ANYTHING GASOLINE, THOUGH THEY WILL PAY FOR IT UNDER WARRANTY. I ASKED THAT THE FUEL LINE BE REPLACED WITH A HOSE THAT HAS A METAL BRAID OUTER COVER. THE SHOP SAID THEY WOULD TRY TO FIND SOMETHING LIKE THAT FOR ME. SEEMS JAYCO, AND PROBABLY OTHER MANUFACTURERS TOO, COULD DO A BETTER JOB PROTECTING POTETIALLY DANGEROUS PARTS UNDERNEATH THEIR MOTORHOMES.

WHILE DRIVING 70 MPH THE EXHAUST PIPE FELL OFF AND WENT UNDERNEATH THE VEHICLE. AS A RESULT THE DRIVESHAFT LOCKED, CAUSING THE STEERING TO BECOME DIFFICULT.*AK

(1) NORMAL TOWING. (2) WELDING FAILURE & METAL FRAME TEARING. (3) ADDITION OF TUBE STEEL SUPPORT TO UNDERSIDE OF FRAME AND PIN BOX. REINFORCEMENT OF WELDS. JAYCO RECALL CAMPAIGN #9901045 APPROVED BY NHTSA. THIS PROBLEM FIX (RECALL) REDUCES NEEDED TOWING CLEARANCE AND WILL MAKE TOWING DANGEROUS ON UNEVEN TERRAIN. *NM

DRIVING 60 MPH ON INTERSTATE 44. FELT SUDDEN VIBRATION. THOUGHT IT WAS ROUGHNESS IN THE ROAD, SO I MOVED TO A DIFFERENT LANE. VIBRATION DID NOT STOP. I THEN THOUGHT THAT IT MIGHT BE ANOTHER FIRESTONE STEELTEX RADIAL TIRE TREAD SEPARATING BECAUSE I HAVE HAD EIGHT (8) PREVIOUS FIRESTONE STEELTEX RADIAL TIRES SUFFER CATASTROPHIC TREAD SEPARATION FAILURES! BEFORE I COULD MOVE TO THE RIGHT AND GET OFF THE HIGHWAY, THE TREAD PEELED ALL THE OFF. IT DAMAGED THE MOTORHOME SEVERELY. NOTE THAT, ALTHOUGH ALL 8 PREVIOUS TREAD SEPARATION FAILURES OCCURRED EXPLOSIVELY, THIS ONE DID NOT EXPLODE. I GOT OFF THE HIGHWAY, LET THE AIR OUT OF THE FAILED TIRE AND INSTALLED THE SPARE TIRE UNTIL I COULD GO GET A NEW REPLACEMENT TIRE.*AK