JAYCO Complaints

VELCRO RETAINING CANVAS GAVE WAY UNDER PRESSURE EXERTED BY 18 MONTH OLD BABY, RESULTING IN A FALL OF APPROXIMATELY 3.5 FEET AND LANDING ON FACE. *AK

WHILE DRIVING 55 MPH A NOISE WAS HEARD FROM REAR. CONSUMER PULLED OVER, AND NOTICED REAR PASSENGER SIDE TIRE TREAD SEPARATION. CONSUMER CALLED ROADSIDE ASSISTANCE. FIRESTONE , LT225/R16, DOT VD1L1X0059. *AK

WE OWN A 1996 JAYCO EAGLE 244SL TRAVEL TRAILER. ON THE FRONT OF THE TRAILER IS A STORAGE AREA WHICH IS MADE OF ABS PLASTIC. LAST YEAR, WE DEVELOPED A CRACK IN THE LID FOR THE STORAGE AREA WHICH IS ALSO MADE OF ABS PLASTIC AND A CRACK IN THE ABS PLASTIC WHCIH FORMS THE STORAGE AREA. ALL THE CRACKS ARE DEVELOPING FROM EITHER WHERE A POP RIVET OR A SCREW WAS PLACED IN THE ABS PLASTIC. THE CRACKS APPEAR TO BE SOME KIND OF STRESS CRACK WHICH IS CAUSED BY THE IMPOPERR DESIGN AND INSTALLATION OF THE STORAGE AREA. OVER THIS PAST WINTER, ANOTHER CRACK DEVOLPED IN THE LID OF THE STORAGE AREA. IT APPEARS THAT THE STORAGE AREA IS FALLING APART WHICH COULD CAUSE DEBRIS FROM THE TRAILER TO BE DISCARDED ON THE HIGHWAY. I CONTACTED JAYCO EARLIER THIS YEAR AND ADVISED THEM OF THE PROBLEM. I TOLD A COMPANY REP. THAT MY PROBLEM APPEARED TO BE A SAFETY ISSUE AND NEEDED TO BE ADDRESSED BY JAYCO. THE COMPANY REP TOLD ME THAT MY TRAILER WAS OUT OF WARRANTY AND I SHOULD HAVE THIS SAFTEY ISSUE FIXED MYSELF AT MY OWN EXPENSE. IT WOULD SEEM TO ME THAT IF A PRODUCT IS FALLING APART, THE COMPANY SHOULD REPAIR IT SO IT DOESN'T CAUSE HARM TO THE PUBLIC. *AK

THE ROOF ON THE TRAILER SEPARATED FROM THE BASE OF THE TRAILER AND BLEW OFF. ALSO, THE LATCHES IN THE FRONT ON THE TRAILER WERE TORN OFF. *AK THE CONSUMER FEELS THAT THERE IS AN OBVIOUS DESIGN DEFECT THAT ALLOWED THE ROOF TO COME OFF. *CB *JB

CONSUMER STATES THAT "THE KING PIN HITCH ASSEMBLY WAS BREAKING LOOSE AND COMING APART. THE 6 INCH SEA CHANNEL ACROSS THE FRONT OF THE FIFTH WHEEL BROKE IN HALF, DOWN THE CENTER. THE BEDROOM FLOOR AREA DROPPED 4 INCHES." THE MANUFACTURER OF THE FRAME IS PROVIDING NO ASSISTANCE. *NLM THE KING PIN HITCH ASSEMBLY ON TRAILER BROKE LOOSE. THE EXTENSION FRAME WAS REPLACED TO CORRECT THE PROBLEM.*MR

ON TWO SEPARATE OCCASIONS PASSENGER'S SIDE FRONT AND DRIVER'S SIDE REAR TIRES BLEW OUT. DEALERSHIP REPLACED BOTH TIRES, BUT THE CAUSE OF THE BLOW OUT WAS UNDETERMINED.*AK

TREAD SEPARATIONS ON 2 FIRESTONE 225 X 75R16 STEELTEX (LOAD RANGE E)R4 MOTORHOME TIRES WITH 23,000 MILES. I WAS TRAVELING 50 MPH ON US HIGHWAY 12 IN NORTHERN IDAHO. FIRESTONE NATIONAL DENIED ADJUSTMENT CLAIMING LOW TIRE PRESSURE DETERMINED BY INSPECTION. TIRES HAVE ALWAYS BEEN INFLATED TO 80# PRIOR TO EVERY TRIP. MOTORHOME WAS WEIGHED AND WITHIN LOAD RANGE. *LA

TIRE SEPARATION ON A FIRESTONE STEELTEX (CLASS E) MOTORHOME TIRE WITH 15,000 MILES CAUSING $1,600 IN PROPERTY DAMAGE TO VEHICLE. I WAS TRAVELING AT 55 MPH ON AN INTERSTATE. FIRESTONE NATIONAL DENIED CLAIM INDICATING LOW TIRE PRESSURE DETERMINED BY INSPECTION OF BEAD. TIRES HAVE ALWAYS BEEN INFLATED TO 72 # PRIOR TO EVERY TRIP. *LA

WE HAVE HAD 4 TIRES LOOSE TREAD ON OUR JAYCO 5TH WHEEL TRAILER. THE TIRES ARE GOODYEAR LT215/85R/16 LOAD RANGE E. OUR TIRES NEVER LOST AIR. WE DROVE TO CAMPING WORLD IN MYRTLE BEACH FROM I95 ONLY ON THE STEEL TREAD AND THEY DID NOT LOOSE AIR OR GO FLAT. WHEN PURCHASING THE TIRES THE DEALER FELT THE ONE TIRE WAS STILL TOO GOOD TO BE REPLACED BUT SINCE IT WAS ONE OF THE ORIGINAL TIRES WE SAID TO CUT IT AND GIVE US 4 NEW TIRES. WE DID HEAVY DAMAGE TO OUR BRAKES, SLIDEOUT AND COACH DAMAGE. THANKFULLY NO INJURIES OCCURED TO US OR ANYOTHER PEOPLE BEHIND US. GOODYEAR WILL ADMIT TO NOTHING I TRIED BEFORE. BUT FOUND A LETTER DATED 11/7/2000 WHERE THEY HAVE A SLIENT RECALL ON LOAD RANGE E TIRES.

ON SEPT.16,2002, I HAD A LEFT FRONT TIRE, FIRESTONE STEELTEX 225/75/16, TREAD SEPARATE FROM THE STEEL BELT. JULY 27TH THIS YEAR, TWO BACK DUALS, LEFT SIDE, SEPERATED. THEN ON AUG. 16TH, 124 MILES MORE, TWO MORE TIRES SEPERATED. FOR AS TOTAL OF 5 TIRES WITH LESS THAN 19,000 MILES. THESE TIRES WERE ON MY RV. WHEN I BOUGHT IT NEW. *AK