2001 JEEP CHEROKEE Complaints

PROBLEMS WITH STANDING WATER IN THE FOOTWELL, FAILED AIR CONDITIONER, RUBBING FAN AND DOOR ADJUSTMENTS. *MR THERE WAS STANDING WATER IN THE PASSENGER FOOT WELL. THE VEHICLE ALSO NEEDED NEW BRAKES DUE TO RUSTED ROTORS. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

BRAKES ON A JEEP CHEROKEE. THE BRAKES ON MY 2001 JEEP CHEROKEE HAVE STARTED SHAKING THE CAR RAPPIDLY WHEN THE BRAKES ARE APPLIED AT FREEWAY SPEEDS. I HAVE CONTACTED THE DEALER AND HAVE BEEN INFORMED THAT THIS IS NOT A WARRANTY ISSUE. I ALSO CALLED A LOCAL MEINEKE LOCATION AND WAS TOLD THAT THIS IS A COMMON ISSUE WITH MOST CHEROKEE'S. THE RESULT IS THAT THIS WILL COST ME $300 FOR A PROBLEM THAT SHOULD BE COVERED UNDER A RECALL.*AK

THIS IS A SERIOUS PROBLEM THAT JEEP KNOWS ABOUT, BUT I DON'T THINK THEY KNOW HOW TO FIX IT. IT'S COMMONLY REFERRED TO AS THE "DEATH WOBBLE" -- AND I GATHER THAT IT MIGHT BE MORE COMMON AMONGST JEEPS THAT ARE LIFTED, THOUGH MINE HAS NOT BEEN LIFTED. SATURDAY, MAY 15, 2004. DRIVING AT FREEWAY SPEED. VEERED INTO LEFT LANE TO AVOID CARS THAT WERE SLOWING IN MY LANE. I STEPPED ON THE BRAKE AS I MOVED INTO THE LEFT LANE. STEERING WHEEL AND WHOLE FRONT OF CAR SHOOK VIOLENTLY TO THE POINT IT FELT THAT IT WAS GOING TO FALL APART. TOOK FOOT OFF GAS/BRAKE AND AS THE CAR SLOWED DOWN IT STOPPED SHAKING AFTER ABOUT 5-10 SECONDS. PULLED INTO FAR LEFT SHOULDER B/C I WAS SHAKEN UP, THEN PROCEEDED HOME. I TOOK THE CAR TO A BRAKE SHOP. MY CAR HAD 18,000 MILES ON IT AND YET THE ROTORS WERE WARPED, SO I HAD THE ROTORS AND BRAKE PADS REPLACED. TUESDAY, MAY 25, 2004. SAME FREEWAY INCIDENT FROM ABOVE OCCURRED. DID SOME RESEARCH ON THE INTERNET AND QUICKLY FOUND "DEATH WOBBLE," ON A VARIETY OF SITES ABOUT JEEPS. DISCOVERED PROBLEM MIGHT BE AN ALIGNMENT PROBLEM, SO I HAD MY CAR ALIGNED AND THE TIRES BALANCED. SUNDAY, JUNE 20, 2004. CAR SHOOK AGAIN ON FREEWAY. HAD BEEN TOLD BY A FRIEND THAT TURNING THE WHEEL SLIGHTLY TO THE RIGHT MIGHT STOP THE SHAKING. I DID THIS AND THE SHAKING STOPPED. SATURDAY, JULY 03, 2004. CAR SHOOK WHILE GOING THROUGH 9TH ST. TUNNEL IN WASHINGTON DC. TOOK CAR TO ROSENTHAL JEEP. WROTE LENGTHLY DESCRIPTION OF THE PROBLEM ON THE DROP-OFF ENVELOPE. ASKED THAT THEY CHECK OUT THE ENTIRE FRONT OF THE CAR. JEEP REPLACED THE STEERING DAMPER -- WHICH WAS "LEAKING." SATURDAY, JULY 10, 2004. CAR SHOOK ON FREEWAY. CALLED ROSENTHAL JEEP AT 2:57PM. A WOMAN IN THE SERVICE DEPARTMENT LISTENED TO MY PROBLEM, PUT ME ON HOLD AND THEN PUT ME INTO A MALE'S VOICEMAIL. HAVE YET TO RECEIVE A RETURN PHONE CALL. *LA

PURCHASED A NEW 2001 JEEP CHEROKEE SPORT. WHEN BRAKES APPLIED CAR WEAVED OR PULLED TO THE LEFT. (2) EMERGENCEY STOP ON MAJOR HWY. 2 AM FRONT END SHOOK VIOLENTLY AND PULLED MY CAR ONTO THE CENTER GRASS DIVIDER.(3) RETURNED JEEP TO DEALER. SERVICE MANAGER COULD NOT REPLICATE PROBLEM. BROUGHT CAR TO INDEPENDENT BRAKE REPAIR SHOP. REPLACED PADS, AND INSTALLED NEW ROTORS. TWO DAYS LATER CAR SHOOK VIOLENTLY UPON BRAKING AT 45MPH. RETURNED TO LITHIA COLORADO JEEP DEALER. STATED WARPED ROTORS. REPLACED ROTORS AND PADS. PROBLEM IS ON GOING AND WILL NOW NEED TO HAVE REPAIRS DONE A THIRD TIME IN 24.000 MILES. GENERAL MANAGER OF LITHIA STATES HE CAN REPAIR BRAKES BUT NOT SOLVE THE PROBLEM BECAUSE BOTH HE AND CHRYSLER KNOW THE ROTORS ARE DEFECTIVE THEY SIMPLY REPLACE THE OLD ROTORS WITH NEW DEFECTIVE ROTORS. 35 EXACT PROBLEMS REPORTED ON WWW.MYCARSTATS.COM IN THE LAST 90 DAYS. *AK

DOOR HINGES FAIL AND CAUSE DOOR TO BECOME UNALIGNED. THIS CAUSES THE LOCK LATCH TO BUMP AGAINST THE HOOK. THIS HAS CAUSED THE LATCH TO BREAK OFF INSIDE OF THE DOOR.*AK

WHILE DRIVING, THE FRONT END SHOOK. THE DEALER REPLACED THE FRONT ROTORS EIGHT TIMES, BUT THE PROBLEM RECURRED. THE DEALER DID NOT KNOW WHY THE ROTORS WERE WEARING OUT PREMATURELY. *AK THE DEALER SUGGESTED THAT THE ROTORS COULD NOT BE FIXED PROPERLY BECAUSE OF THE SUBSTANDARD PARTS CHRYSLER USED. THE VEHICLE WOULD RIDE ROUGH AND THE BRAKES SEEMED TO SQUEAK ONLY WHEN IT RAINED. *SC *JB

I USUALLY DRIVE BACK ROADS UNDER 50 MILES PER HOUR. MY HUSBAND HAD TAKEN MY 2001 JEEP CHEROKEE SPORT ON THE INTERSTATE AND A CAR SWITCHED LANES INFRONT OF US CAUSING HIM TO HAVE TO BRAKE QUICKLY. THE FRONT OF MY CAR SHOOK SO HARD WE ALMOST WENT INTO A JERSEY WALL. UNTIL THAT VEHICLE WAS UNDER 40 MILES PER HOUR THE FRONT END WAS SHAKING SO VIOLENTLY IT WAS BARELY CONTROLABLE. IF I WOULD HAVE BEEN DRIVING IT MAY VERY WELL HAVE CAUSED A SERIOUS ACCIDENT. THE PROBLEM WITH MY VEHICLE WAS COVERED UNDER SERVICE BULLETIN 0500401. WHAT WE EXPERIENCED WAS NOT MINOR PULSATION. THE FRONT ROTOR WAS VISIBLY WARPED! WHEN I CALLED JEEP CUSTOMER SERVICE ABOUT THE PROBLEM THEY ADMITTED THAT THEY WERE AWARE THAT THE FRONT ROTORS WOULD WARP UNDER CONDITIONS OF HIGH HEAT OR HIGH ROAD SALT USE. THIS WAS NOT A RECALL NOR DID THEY OFFER TO MEET PART OF THE COST OF REPAIR ($700). BUT THE COMPOSITE OF THE BRAKE ROTOR HAS SINCE BEEN CHANGED SO THAT THIS PROBLEM NO LONGER HAPPENS. WE WERE LUCKY TO NOT HAVE A VEHICLE IN THE LANE NEXT TO US AND WE WERE LUCKY NOT TO HAVE HIT THE JERSEY WALL. I WANTED TO MAKE YOU AWARE OF THIS BECAUSE THE NEXT PERSON MAY NOT BE SO LUCKY.

WHILE DRIVING VEHICLE OVERHEATED. VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP, AND MECHANIC DETERMINED THAT INTAKE MANIFOLD CRACKED, AND COOLANT SPILLED INSIDE THE ENGINE. TECHNICIAN INDICATED THE NEED TO BE REPLACE THE ENTIRE ENGINE, VEHICLE HAD ONLY 58,000 MILES. *AK

WHILE DRIVING 45 MPH AND WITHOUT WARNING DRIVER'S SIDE WINDOW FELL DOWN INSIDE OF THE DOOR FRAME. CONSUMER WAS UNABLE TO RETRIEVE IT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT THIS OCCURRED BEFORE. CONSUMER MUST RENDER PAYMENT BECAUSE THIS VEHICLE WAS NOT ON RECALL. *AK

WHEN APPLYING THE BRAKE FRONT END VIBRATED. DEALER DETERMINED THAT FRONT AND REAR ROTORS WERE WARPED. *AK