2017 JEEP CHEROKEE Complaints

WHILE DRIVING, A MESSAGE CAME UP ON CENTER DISPLAY ADVISING, "SERVICE SHIFTER". ONCE THIS HAPPENED ALL OF THE LIGHTS ON THE SHIFTER SELECTOR LIGHT UP (PARK, REVERSE, NEUTRAL, DRIVE, -, +). WE WERE IN A 45MPH ZONE WHEN THIS OCCURRED. THE LIGHT NEVER TURNED OFF DURING THE ENTIRE 40 MINUTE DRIVE.

IN MOTION 3 TIMES NOW ALL SHIFTING LIGHTS LIGHT AND WE GET ERROR MESSAGE SERVICE SHIFTER SOON. ONCE IT STARTED RUNNING RUFF AND FELT LIKE IT WAS TRYING TO SHIFT WITHOUT HUMAN INPUT. PULLED OVER TURNED OFF WAITED SHORT TIME STARTED AND ERROR WAS GONE. THIRD TIME IT HAPPENED TURNED OFF CLEARED ON RESTART AND DROVE 1/4 MILE CAME BACK ON. NO DEALER IN AREA CLAMES TO HAVE EVER HEARD OF IT. I CAN FIND OTHERS ON ONLINE FORMS WITH SAME ISSUE DEALERS ALSO SAYING NEVER HEARD OF IT. A FIX NEEDS TO BE FOUND OTHERWISE THIS IS AN EXTREMELY EXPENSIVE LAWN ORNAMENT.

WHEN DRIVING SHIFTER LIGHT COMES ON AND BATTERY LIGHT. LOSES POWER, SHUTS DOWN AND WHEN TRYING TO RESTART ACTS LIKE SOMETHING IS STICKING

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. ADDITIONAL OIL WAS ADDED TO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TURNERSVILLE CHRYSLER JEEP (3100 ROUTE 42, SICKLERVILLE, NJ 08081) AND LILLISTON CHRYSLER DODGE JEEP (1501 N 2ND ST #47, MILLVILLE, NJ 08332, (856) 825-1937) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 4,000.

'SERVICE SHIFTER' MESSAGE AS WELL AS 4WD SYSTEM UNAVAILABLE' ALL LIGHTS ON SHIFTER ILLUMINATE AS WELL.

SERVICE SHIFTER NOTIFICATION CAME ON AGAIN. I HAD IT REPLACED UNDER WARRANTY AT 33704 MILES. CAME ON AGAIN APPROXIMATELY 50,000. CALLED DEALERSHIP, NO LONGER UNDER WARRANTY. LOOKED ONLINE, THIS IS AN ON GOING ISSUE WITH CHEROKEE'S AND FGA WILL NOT DO A RECALL. **THIS NOTIFICATION CAMES UP ON THE HUD AND CANNOT BE REMOVED WITHOUT SERVICE, THUS MAKING MY DISPLAY USELESS.**

MY "SHIFTER NEEDS SERVICE" LIGHT COMES ON, ALONG WITH ALL OF THE OTHER LIGHTS AND I AM FORCED TO STOP MY CAR, TURN OFF THE ENGINE AND RESTART THE VEHICLE IN ORDER FOR THE LIGHT TO GO AWAY. I HAVE IT SCHEDULED FOR SERVICE BUT THEY WILL NEED IT A MINIMUM OF 2 DAYS. IT SEEMS LIKE A LOT OF OTHER JEEP CHEROKEE OWNERS ARE HAVING SIMILAR ISSUES YET THERE IS NO RECALL ON THIS. WONDERING WHY NOT?

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL. NAPLETON'S RIVER OAKS CHRYSLER DODGE JEEP RAM (17225 TORRENCE AVE, LANSING, IL 60438, (708) 782-4768) PERFORMED AN OIL CONSUMPTION TEST AND CONFIRMED THAT THERE WAS A FAILURE. WHEN THE CONTACT WENT ON A SHORT ROAD TRIP, HE NOTICED THAT THE OIL LEVEL WAS CLOSE TO TWO QUARTS LOW. THE MANUFACTURER PROVIDED A CASE NUMBER AND ASSIGNED A CASE MANAGER TO CALL HIM BACK. THE VEHICLE WAS CURRENTLY UNDER A THREE YEAR WARRANTY. THE CONTACT FELT THAT THE MANUFACTURER AND DEALER KNEW OF THE FAILURE PRIOR TO SELLING HIM THE VEHICLE. THE FAILURE MILEAGE WAS 23,485.

WHILE DRIVING ON MORE THAN SEVERAL OCCASIONS A MESSAGE "SERVICE SHIFTER" IS DISPLAYED ON THE INSTRUMENT CLUSTER DISPLAY AND ALL LIGHTS ARE ILLUMINATED ON THE TRANSMISSION PANEL. WHEN THIS OCCURS IT CAN'T BE TAKEN OFF UNLESS THE VEHICLE IS STOPPED, SHUT OFF, AND THEN RESTARTED. THIS HAS OCCURRED ON CITY STREETS AND HIGHWAYS. I HAVE TAKEN MY VEHICLE IN FOR SERVICE TO FIX THE ISSUE TWICE IN TWO YEARS. IT IS SCHEDULED TO GO BACK IN THIS COMING WEEK FOR ADDITIONAL WORK. THE FIRST "REPAIR" CONSISTED OF REPROGRAMMING THE COMPUTER. THE SECOND REPLACED THE WIRING HARNESS. THE THIRD WILL BE A BEZEL AND ANOTHER TRANSMISSION ACCESSORY.

WHILE DRIVING MY 2017 CHEROKEE LATITUDE ON THE INTERSTATE, A "SERVICE SHFTER" WARNING APPEARED AND ALL THE RED LIGHTS ON THE SHIFTER (P, R, N &D) ALL ILLUMINATED. I WAS ABOUT A MILE AWAY FROM A CUSTOMER, SO I PULLED IN AND PUT THE JEEP IN PARK. HOWEVER, WHEN I TOOK MY FOOT OFF THE BRAKE, THE JEEP WENT FORWARD HITTING MY CUSTOMERS FENCE