2017 JEEP CHEROKEE Complaints
View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 JEEP CHEROKEE- ROCHESTER, NY
EVERY TIME I DRIVE MY 2017 JEEP CHEROKEE LIMITED MY SERVICE SHIFTER LIGHT COMES ON LOCKING OUT ANY SHIFTER CONTROLS. I WAS INSTRUCTED IN ORDER TO RESET TO PULL OVER TO A SAFE PLACE SHUT OFF THE VEHICLE AND RESET THE IGNITION. AS THIS HAPPENS NEARLY EVERY SINGLE TIME I DRIVE MY VEHICLE IT IS NOT A FEASIBLE SOLUTION. CALLING CHRYSLER I WAS TOLD THAT THERE IS NO OPEN ISSUES RECALLS OR WARRANTY FOR ANY SUCH ISSUE. LOOKING ONLINE I FOUND THOUSANDS OF REPORTED ISSUES OF THE SAME THING.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- MARSHVILLE, NC
IN JANUARY 2019, MY JEEP BEGAN JERKING DURING ACCELERATION. THE DEALERSHIP SERVICE DEPARTMENT NOTIFIED ME THAT THE ENGINE NEEDED TO BE REPLACED. DURING REMOVAL OF THE ENGINE, THE ALTERNATOR WAS DAMAGED AND HAD TO BE REPLACED AS WELL. TWO MONTHS LATER I RECEIVED MY VEHICLE BACK AND 10 MILES LATER THE SAME JERK OCCURRED. AFTER IMMEDIATELY RETURNING TO THE DEALERSHIP AND A RIDE ALONG WITH THE SERVICE TECHNICIAN, THE TECHNICIAN INFORMED ME THAT THE PROBLEM SEEMED TO BE THE TRANSMISSION. THIS REPAIR TOOK ANOTHER TWO WEEKS. AT WHICH TIME THE FCC REPRESENTATIVE INFORMED ME THAT THERE WAS NOTHING MORE THEY COULD DO. THE SERVICE TECHNICIAN EVEN MENTIONED THAT THE VEHICLE SHOULD BE RECALLED AND HAS HAD NOTHING BUT PROBLEMS. NOW, THREE MONTHS LATER, THE SHIFTER LIGHT HAS COME ON UPON CRANKING THE VEHICLE. WHICH IS ALSO TRANSMISSION RELATED. WHAT WILL IT TAKE TO RECOGNIZE THAT THIS VEHICLE IS NOT SAFE FOR CONSUMERS?
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- ROUND ROCK, TX
THE "SERVICE SHIFTER" LIGHT IS RANDOMLY COMING ON - SOMETIMES IN PARK AND SOMETIMES WHEN DRIVING. WHEN THE WARNING COMES ON WHILE DRIVING I CAN NOT SEE MY SPEED OR SPEEDOMETER. SHUTTING OFF THE VEHICLE AND RESTARTING IT MAKE THE ISSUE GO AWAY - UNTIL THE NEXT TIME IT COMES ON. THIS HAS HAPPENED ABOUT 5 TIMES IN THE LAST 2-3 WEEKS. I LOOKED THIS UP AND IT SEEMS TO BE A WIDESPREAD ISSUE WITH 2016-2017 JEEP CHEROKEES.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- ESCONDIDO, CA
2017 JEEP CHEROKEE LIMITED - 36,600 MILES. STARTED MY CAR, PUT IT IN REVERSE AND THE SHIFTER SERVICER MESSAGE APPEARED ON MY DASH AND ALL OF THE LIGHTS WHERE MY SHIFTER IS LOCATED TURNED RED. TURNED THE CAR OFF, RESTARTED IT AND THE MESSAGE WAS GONE AND LIGHTS WERE OFF. EXACTLY THE SAME THING HAPPENED YESTERDAY AFTER ANOTHER 50 MILES. TURNED THE CAR OFF, RESTARTED, SAME RESULTS. IT SCARES ME. I GOOGLED SERVICE SHIFTER JEEP AND SUDDENLY THERE WERE TONS OF COMPLAINTS FOR MULTIPLE MODEL YEARS FOR THE SAME THING. IS THIS CAR SAFE?
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- MONTROSE, PA
I DEACTIVATED CRUISE CONTROL AND STARTED TO ACCELERATE TO PASS SOMEONE ON THE HIGHWAY, THE CAR CONTINUED TO ACCELERATE AFTER I HAD RELEASED THE GAS PEDAL AND SO I PRESSED THE CANCEL CRUISE CONTROL MULTIPLE TIMES AND TAPPED ON THE GAS AND THEN THE BRAKE AFTER THAT MY CAR JERKED AND IT STOPPED ACCELERATING ON ITS OWN.
Source: NHTSA WEB SITE -
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2017 JEEP CHEROKEE- TROY, NY
AS I TOOK A LEFT HAND TURN MY 2017 JEEP CHEROKEE LATITUDE 4 CY 4WD JUST SHUT OFF IN THE MIDDLE OF THE STREET, I JUST HAD MY OIL CHANGED 5000 MILES AGO BUT YET, THERE WAS BARELY ANY OIL IN MY VEHICLE. I WAS IN MOTION ON A CITY STREET, CAR COULD HAVE REAR ENDED ME.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- BOX ELDER, SD
TODAY WAS THE SECOND TIME THIS HAS HAPPENED. I GET INTO MY CAR AND TURN IT ON AND ALL THE LIGHTS ON MY SHIFTER ARE LIT UP RED AND THE SERVICE SHIFTER DISPLAY COMES ON. I TURN OFF MY CAR AND RESTART IT AND THE LIGHTS GO OFF. THIS HAPPENED ONCE BEFORE WHEN I GOT I TO MY VEHICLE TO START IT.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- KERMIT, TX
THE DASH LIGHTED UP WITH THE SHIFTER SERVICE LIGHT AND THEN ALL LIGHTS LEFT OF THE SHIFTER TURNED ON ( P,N,D). IT HAS HAPPENED THREE TIMES SO FAR WHILE THE CAR IS HEADING DOWN THE ROAD. EACH TIME WE PULL OVER AND TURN THE CAR OFF, THEN WHEN WE TURN THE CAR ON IT GOES AWAY; AFRAID THAT THIS WILL AFFECT CAR PERFORMANCE SOONER OR LATER. GOT ON INTERNET AND FOUND OUT THAT THIS WAS A COMMON PROBLEM BEING EXPERIENCED BY MANY JEEP CHEROKEE OWNERS. IT IS AN EXTREME SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- MACOMB, MI
"SERVICE SHIFTER" MESSAGE APPEARED ON SCREEN, ALL LIGHTS ON PNRD TURNED RED, COULD NOT SEE WHAT GEAR VEHICLE WAS IN. HAD TO TURN CAR OFF TO GET MESSAGE TO LEAVE.HAS HAPPENED NUMEROUS TIMES NOW.. VEHICLE WAS IN MOTION, ON BOTH CITY STREET AND HIGHWAY.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- CLEVELAND, OH
WHILE I WAS DRIVING A 'SERVICE SHIFTER' LIGHT SUDDENLY APPEARED IN MY CENTER DISPLAY AND ALL THE RED LIGHTS NEXT TO THE SHIFTER WERE LIT UP. NOT SURE WHY OR WHAT TO DO ABOUT IT.
Source: NHTSA WEB SITE