2017 JEEP CHEROKEE Complaints
View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 JEEP CHEROKEE- CHARLOTTE, NC
I BOUGHT THIS CAR NEW IN DECEMBER OF 2016. IT IS A 2017 VEHICLE THAT JUST HAS 37K MILES ON IT AND THE PRNDL SHIFTER AND CONNECTOR NEEDS TO BE REPLACED.IT ALSO NEEDS A NUMBER 2 IGNITION COIL. THIS IS A NEW CAR....IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THE VEHICLE WAS IN MOTION WHEN I PRESSED THE ACCELERATOR AND THE CAR JUST STARTED SHAKING AND WOULD NOT ACCELERATE WHILE DRIVING ON THE HIGHWAY. I COULD HEAR A KNOCK IN THE ENGINE WHEN I TRIED TO ACCELERATE. WHY HASN'T THIS CAR BEEN RECALLED FOR THIS??
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- MENDOTA HEIGHTS, MN
WHILE DRIVING THE SERVICE SHIFTER LIGHT COMES ON AND EVERY LIGHT ON THE GEAR INDICATOR LIGHTS UP. DEALER SAYS THEY DO NOT KNOW. AFTER VEHICLE HAS BEEN TURNED OFF IT WENT AWAY. DEALER TOLD ME WE ARE FINE TO DRIVE IF IT DOESNT COME BACK
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- BRAINTREE, MA
WHILE DRIVING (45-50 MPH) DASHBOARD NOTICE STATES "SERVICE SHIFTER" AND THE INDICATOR LIGHTS ON THE SHIFTER (P,R,N,D) ARE ALL LITE UP. HAD TO STOP, SHUT VEHICLE OFF AND THEN RESTART. AT THIS POINT ALL LIGHTS AND NOTICE WAS REMOVED. THE INCIDENT OCCURRED 3 TIMES WITHIN THE SAME DAY (AT VARIOUS SPEEDS FROM 5 MPH TO 60 MPH). REPORTED INFORMATION INDICATES A WIRE HARNESS IS FAULTY AT THE SHIFTER POINT. ADDITIONALLY, THE JEEP IS LOOSING POWER, LIGHTS COME ON AND THE VEHICLE STALLS. AFTER SHUTTING OFF THE VEHICLE IT CAN BE RESTARTED, BUT AN INDICATOR NOISE ALERTS TO SOMETHING NOT WORKING CORRECTLY.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- DETROIT, MI
SERVICE SHIFTER MESSAGE KEEPS COMING UP AND ALL LIGHTS ON GEARS TURN RED AND I HAVE SEEN A LOT OF COMPLAINTS ON THIS MODEL JEEP. IT HAPPENS WHEN SWITCHING GEAR, PARKING, DRIVING. IT NEEDS TO BE RECALLED!
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- HUMBLE, TX
CAR WILL NOT START,HAS TO BE TOWED FOR SERVICE. FOURTH TIME FOR SAME PROBLEM. THEY INSTALLED NEW BATTERY BUT AFTER APPROX 30 DAYS IT HAPPENS AGAIN. DIED ONE MORNING BACKING OUT OF MY DRIVEWAY INTO STREET WOULD NOT START. TOWED TO DEALER. HAPPENED AGAIN FRIDAY MORNING AT DEALER NOW.
Source: NHTSA WEB SITE -
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2017 JEEP CHEROKEE- ALBUQUERQUE, NM
I WAS DRIVING HOME ON A MAJOR STREET WHEN THE MESSAGE SERVICE SHIFTER POPPED UP ON MY DASHBOARD. THE LIGHTS TURNED RED ON ALL GEARS. I COULD NOT SEE MY SPEED OR ANY OTHER INFORMATION. MY MILEAGE HAD JUST READ 19141 I BELIEVE PRIOR TO THE SCREEN GOING TO SERVICE SHIFTER MESSAGE. I PULLED INTO A PARKING LOT. I PLACED THE GEAR INTO PARK. I THEN GOOGLED THE MESSAGE, MAKE, AND MODEL TO FIND OUT MORE INFORMATION. I FOUND FORUM ON CARGURUS.COM STATING TO TURN OFF THE VEHICLE AND RESTART. I WAITED 10 MINUTES BEFORE TURNING ON THE VEHICLE. WHEN I TURNED ON THE VEHICLE.THE MESSAGE DISAPPEARED AND THE RED GEAR LIGHTS TURNED OFF.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- UNIONTOWN, PA
FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- GREEN BAY, WI
SERVICE SHIFTER LIGHT HAS COME ON TWICE NOW AND WE PURCHASED THIS VEHICLE 5/17/19. IT IS A 2017 JEEP CHEROKEE TRAILHAWK WITH ABOUT 42,000 MILES. WHEN THIS HAPPENS EVERYTHING LOCKS UP. ALL THE LIGHTS BY THE SHIFTER WHERE PARK, REVERSE, ETC ARE THOSE LIGHT S LIGHT UP IN RED. YOU CAN NOT SEE THE SPEEDOMETER SO YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THIS HAPPEN WHILE DRIVING OF COURSE, NOT SAFE AT ALL!! THIS HAPPENED LITERALLY DAYS AFTER PURCHASE.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- PINETOP, KY
MESSAGE ON DASH CAME UP SAYING SERVICE SHIFTER. ALL LIGHTS ON AROUND THE SHIFT STICK. CALLED DEALER N THEY SAY IT'S A 'COMMON PROBLEM WITH JEEPS' AND I NEED A SHIFTER MODULE N WIRING. I LOOKED IT UP ON INTERNET N THERE ARE MANY GROUPS WITH THIS COMPLAINT. SOME SAY THEIR AUTO DIED WHILE DRIVING OR GEARS WON'T SHIFT RIGHT. WHY NO RECALL?? APPARENTLY IT'S BEEN GOING ON FOR FEW YEARS. THEY NEED TO FIX THE PROBLEM! I WAS DRIVING AND WHEN WARNING COMES ON THE MPH N STUFF DOESN'T SHOW ON DASH N LIGHTS ARE LIT UP ON GEAR. VERY DISTRACTING!
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- BRIGHTON, CO
SERVICE SHIFTER. DEALERSHIP QUOTED ME 1200.00 TO REPAIR. WAS TOLD IT WAS A SHIFTING MODULE IN WHICH WOULD NEED TO BE PROGRAMMED AFTER REPAIR. THERE HAS BEEN NUMEROUS PEOPLE WITH THIS SAME ISSUE ON THESE CARS. THIS VEHICLE IS LESS THAN 2 YEARS OLD, AND I WAS TOLD THIS COULD BE A MAJOR SAFETY PROBLEM. THIS SHOULD BE A RECALL WITHOUT A DOUBT.
Source: NHTSA WEB SITE