2017 JEEP CHEROKEE Complaints

View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP CHEROKEE
    - WHEATFIELD, IN

    DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - HUDSON, CO

    SERVICE SHIFTER MESSAGE APPEARED ON DASH AND ALL THE PRND LIGHTS TURNED RED WHEN I STARTED THE VEHICLE FIRST THING IN THE MORNING AFTER SITTING ALL NIGHT IN THE GARAGE. TURNED VEHICLE OFF AND ON WITH NO CHANGE. DROVE IT 40 MILES TO WORK AND WHEN I LEFT AT THE END OF THE DAY, THE MESSAGE WAS GONE AND ALL THE LIGHTS WERE BACK TO NORMAL.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - RINGGOLD, GA

    "SERVICE SHIFTER" AUTOMATICALLY POPPED ON WHILE DRIVING ON A PUBLIC STREET. WENT HOME WAS ABLE TO REVERSE AND PARK . TURNED OFF CAR LET IT SIT FOR 2-3 MINS AND IT NO LONGER POPPED ON. DONT THINK IT'S UNDER WARRANTY

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - OCEANSIDE, CA

    SERVICE SHIFTER PROMPT CAME ON AT 26,000 MILES. SEEMS TO BE ONE OF THE MAIN CULPRITS FOR THIS MODEL.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - CLARKSVILLE, TN

    SERVICE SHIFTER CAME ON ONE EVENING AND WENT OFF UPON SHUTTING THE VEHICLE DOWN AND RESTARTING IT. THE NEXT DAY WOTH NO WARNING I WAS ON THE HIGHWAY WITH MY THREE KIDS. SUDDENLY DASH FLASHED 4X4, TRACTION CONTROL, ERS, AUTO STOP ALL UNAVAILABLE AND THEN THE TRANSMISSION JUST STOPPED FUNCTIONING. I WAS IN THE FAST LANE DOING 70 MPH AND HAD NO POWER WHAT SO EVER. THE RPMS WENT UP AND I HAD NO ACCELERATION WITH THE GAS PEDAL DOWN. I WAS ABLE TO GET TO THE SLOW LANE BUT NOT WITHOUT CAUSING A RIFT IN TRAFFIC, THANKFULLY OTHER DRIVERS WERE ALERT AROUND ME AND LET ME OVER ONCE I HIT MY FLASHERS. THE VEHICLE WAS ACTING AS IF IT WAS STUCK BETWEEN GEARS. OT WOULD ENGAGE IN R, N AND P BUT NOTHING WHEN I PUT IT IN D. CALLED A ROLLBACK AND PER DEALERSHIP EVERY CODE THAT COULD THROW HAS THROWN AND AT MY EXPENSE WE ARE STARTING WITH ENTIRE SHIFTER ASSEMBLY TO THE TUNE OF $900 PARTS AND LABOR. 5 DAYS TO GET PARTS IN! PER SERVICE MANAGER, SERVICE WRITER AND THE MECHANIC WORKING ON MY CAR THIS IS AN ISSUE WITH CHEROKEES & BETTER YET JEEP IS WELL AWARE OF THE ISSUE AND DOESN'T FIND A NEED FOR A RECALL.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - SOUTHPORT, NC

    SERVICE SHIFTER MESSAGE HAS APPEARED MORE THAN ONCE. AFTER SHUTTING ENGINE OFF AND RESTARTING ALL IS FINE FOR 1200-1500 MILES THEN IT COMES ON AGAIN.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - ROBSTOWN, TX

    SERVICE SHIFTER WARNING LIGHT CAME ON AND ALL RED LIGHTS ON BY MY GEAR SHIFT CAME ON WHILE I WAS DRIVING. WHEN I STOP THE CAR AND RESTART IT EVERYTHING IS NORMAL FOR ABOUT 30 MILES THEN IT DOES THIS AGAIN. I HAVE READ LOTS OF COMPLAINTS ON THIS. IT NEEDS TO BE A RECALL.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - FORT WASHINGTON, MD

    SERVICE SHIFTER INDICATOR DASH LIGHT ILLUMINATES WHILE DRIVING. ALL SHIFTER POSITION INDICATORS ON CONSOLE ILLUMINATES WHILE DRIVING. VEHICLE FAILS TO SHIFT PROPERLY.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - NASHVILLE, TN

    I WAS ATTEMPTING TO MERGE ONTO THE INTERSTATE WHEN MY JEEP SHUT OFF ON ME WHILE ON THE ENTRANCE RAMP. MY CAR DISPLAY FLASHED THE BATTERY SYMBOL AS WELL AS THE OIL LIFE SYMBOL (OIL LIFE WAS AT 55% ACCORDING TO VEHICLE DISPLAY). IT TOOK SEVERAL MINUTES BEFORE MY JEEP WOULD START AGAIN. I AM UNSURE IF THE EXACT CAUSE BUT I WOULD ASSUME THAT IT IS A SAFETY FEATURE TO PROTECT THE ENGINE, HOWEVER IT PUT ME IN A SITUATION THAT COULD HAVE EASILY COST ME MY LIFE.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - CADIZ, OH

    TAKATA RECALL MY JEEP IS A 2017 AND HAS HAD NOTHING BUT PROBLEMS. THE THERMOSTAT SENSOR TO THE TRANSMISSION FEELING LIKE IT CAN'T EVEN SUPPORT THE VEHICLE TO MY RPM GOING ALL THE WAY UP TO 6000 WHEN GOING UP HILL THAT MAKES MY CAR SOUND LIKE IT'S GOING TO BLOW UP NOW MY SERVICE SHIFTER LIGHT IS ON. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY RUN 'UPDATES' THIS DOES NOTHING AT ALL.

    Source: NHTSA WEB SITE