2017 JEEP CHEROKEE Complaints

View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 JEEP CHEROKEE
    - GLASGOW, WV

    I WAS IN MOTION ON MY WAY TO TAKING MY CHILD TO SCHOOL UPON A BRIDGE RAMP CAME TO STOP SIGN ONCE I BEGAN TO MOVE FORWARD AFTER THE STOP I FELT A JOLT IN THE ENGINE AS IT SHIFTED INTO GEAR THE SERVICE SHIFTER LIGHT CAME ON I CONTINUED TO DRIVE TO GET TO SAFETY AND THE SERVICE SHIFTER LIGHT WENT OFF . I THOUGHT IT WAS JUST A GLITCH SO I DROVE MY SON TO SCHOOL AND ON RETURNING BACK HOME THE ENGINE LIGHT CAME ON THE VEHICLE STARTED JERKING VIOLENTLY AND I HAD TO HAVE IT SERVICED . DUTCH MILLER IN CHARLESTON WV SAID IT WAS SENSOR NUMBER THREE AND THAT IT WAS REPLACED. NOT EVEN TWO WEEKS LATER HAD THE SAME ISSUE HAD IT REPAIRED AND JUST THREE DAYS AGO I HAVE HAD IT REPAIRED AGAIN! TODAY JUST 3 DAYS AFTER REPAIR THE SERVICE SHIFTER LIGHT CAME BACK ON . EACH TIME THE SAME THINGS HAPPEN, THE SERVICE SHIFTER LIGHT COMES ON, WHEN IT GOES OFF THE ENGINE LIGHT COMES ON, THE RADIO STARTS SWITCHING FROM MY FM STATION TO AN AM STATION FOR NO APPARENT REASON AND THE VEHICLE STARTS JERKING VIOLENTLY WHILE DRIVING FORCING ME TO GO SLOWER THAN SPEED LIMITS ON AN INTERSTATE AND EVEN HAVING TO PULL OFF THE ROAD AND MY FEAR IS THAT IT IS GOING TO CAUSE AN ACCIDENT OR CATCH ON FIRE BECAUSE I FEEL THAT IT IS A BAD ELECTRICAL SYSTEM IN THE VEHICLE AND THE DEALERSHIP I PURCHASED THE VEHICLE FROM WILL NOT ASSESS THE ISSUE CORRECTLY. I HAVE REACHED OUT TO THE MAKERS OF JEEP AND THEY ARE CURRENTLY LOOKING INTO THE ISSUE. TODAY I AM SITTING AT WORK WONDERING IF I WILL EVEN MAKE IT HOME IN THE VEHICLE THAT I AM PAYING FOR THAT IS SUPPOSED TO BE RELIABLE AND ITS NOT!!!

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - CHECOTAH, OK

    AT 38,000 MILES ON OUR NEW JEEP, THE SPARK PLUGS ARE GROUNDING OUT FOR SOME UNEXPLAINED REASON AND BURNING A HOLE IN THE BOTTOM OF THE COIL PACKS BOOT. CAUSING THE PLUG AND COIL PACKS TO BURN UP. I'M BEING TOLD IT'S A MANUFACTURES PART DEFECT THAT JEEP HASN'T RECOGNIZED YET. IT'S HAPPENED 3 DIFFERENT TIMES AND JEEP WON'T DO ANYTHING ABOUT IT. THIS PROBLEM HAS ALMOST COST MY WIFE AND KIDS THEIR LIFE, DUE TO GETTING ON THE HIGHWAY AND THE JEEP STARTS TO MISFIRE!!!!

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - KILLEEN, TX

    MY ENGINE GUZZLES OIL AND SHUTS OFF WHILE DRIVING! THIS IS THE 2ND TIME THIS HAS HAPPENED!

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - WINTERVILLE, NC

    WHEN YOU CRANK THE CAR ALL THE RED LIGHTS COME ON AND IT BEEPS THEN STATES SERVICE SHIFTER.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - WILMINGTON, DE

    TAKATA RECALL. THE SERVICE SHIFT CHANGER LIGHTS CAME ON AND AS WELL AS THE AUTOMATIC START LIGHT CAME KN STATING IT NEEDS SERVICE. I JUST BOUGHT CAR TWO YEARS AGO. THIS IS RIDICULOUS NOW I HAVE TO PAY 430 FOR SOMETHING THAT STOPPED WORKING ON ITS OWN ALOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH JEEP.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - GAINESBORO, TN

    DRIVING DOWN CURVY ROAD, AROUND 50 MPH, INDICATOR LIGHT ON DASH SAID "SERVICE SHIFTER" WHILE ALL THE LIGHTS TO THE LEFT OF THE SHIFTER LIT UP. I PULLED OVER AND TURNED CAR OFF. AFTER SITTING A FEW MINUTES I STARTED IT UP AND IT SEEMED FINE. IT HAPPENED ONE MORE TIME WHILE FINISHING THE DRIVE HOME. THERE WAS NO KNOWN CAUSE FOR THIS TO HAPPEN. I'VE HAD THE CAR LESS THAN 2 YEARS, 37,000 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - ROCHESTER, NY

    WAS DRIVING DOWN THE HIGHWAY AND SERVICE SHIFTER CAME ON AND LOCKED OUT THE SHIFTING. AFTER SHUTTING OFF THE VEHICLE AND RESTARTING IT WAS TURNED OFF. THE SECOND TIME THIS HAPPENED WAS ON MARCH 6TH 2019, AFTER SHIFTING THE VEHICLE FROM PARK I MADE IT TO ROUGHLY THE END OF THE PARKING LOT OR LESS THAN 1/8 MILE AND AGAIN THE SERVICE SHIFTER LIGHT COME ON LOCKING OUT THE ACTUAL SHIFTING MECHANISM. THE SECOND CONDITION WAS MY CRUISE WAS SET AT 66 MILES AN HOUR WELL TRYING TO REDUCE AND CANCEL SPEED CRUISE WOULD NOT SHUT OFF UNTIL I HIT THE BRAKES HARD TO AVOID THE CRASH.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - LAS VEGAS, NV

    THIS PROBLEM HAS OCCURRED AT LEAST 4 TIMES IN A 2 WEEK PERIOD. WHILE DRIVING ON SERVICE STREETS A PINGING NOISES GOES OFF..THE BATTERY LIGHT A LIGHTENING BOLT AND SHIFT INTO DRIVE APPEARS AND LASTS A FEW SECONDS. THE STEERING WHEEL GETS VERY HEAVY AND HARD TO TURN. THE VEHICLE TURNS OFF! THE RADIO CONTINUES TO PLAY. I CANNOT SHIFT INTO PARK. WHEN I TRY TO TURN THE IGNITION IT MAKES A SCREECHING NOISE..AFTER THE SECOND ATTEMPT IT USUALLY WILL RESTART. THIS IS VERY DANGEROUS AND I AM AFRAID TO GET BEHIND THE WHEEL OF MY CAR!

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - BURLINGTON, KY

    SERVICE SHIFTER LIGHT CONSTANTLY COMES ON. TOLD NOTHING IS WRONG OTHER THAN CAN BE REPLACED. NOT COVERED UNDER WARRANTY. SEEMS TO BE A COMMON OCCURRENCE WITH THE VEHICLES AND SHOULD BE A RECALL.

    Source: NHTSA WEB SITE
  • 2017 JEEP CHEROKEE
    - INDIANAPOLIS, IN

    WHILE DRIVING SERVICE SHIFTER CAME ON FREEZING DISPLAY WHILE ALL LIGHTS IN SHIFTER TURNED RED. PULLED OFF TURN OFF VEHICLE TO REST.

    Source: NHTSA WEB SITE