2017 JEEP CHEROKEE Complaints

THE VEHICLE WILL STALL/DIE WHILE DRIVING. THERE IS NO POWER STEERING OR BRAKING. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING WHILE DRIVING ON THE FREEWAY AT 60 MPH. I WAS TOLD BE THE DEALERSHIP THAT THIS IS A FAIL SAFE THAT IS IN PLACE TO PROTECT THE CAR FROM LOW OIL. AFTER THE FIRST INCIDENT, I KEPT CAREFUL WATCH ON MY MILEAGE AND OIL STATUS BUT DID NOT PHYSICALLY CHECK MY OIL. NOW WITH 600 MILES TO GO BEFORE THE NEXT SUGGESTED OIL CHANGE, THE CAR HAD STALLED THREE TIMES IN A WEEK. IT IS INCREDIBLY DANGEROUS BECAUSE IT CAN HAPPEN AT ANY TIME. THE CAR WILL NOT START AGAIN RIGHT AWAY. I'VE JUST DROPPED IT AT THE DEALER AND THEY SAID THIS IS COMMON WITH THIS ENGINE AND THAT I MAY NEED TO PHYSICALLY CHECK MY OIL EVERY 1000 MILES TO ENSURE IT IS NOT LOW. THIS IS UNACCEPTABLE. THIS FAIL SAFE PUT ME AT RISK ON A HIGHWAY AND ON A HIGHWAY ENTRANCE RAMP. I ALSO SHOULD NOT HAVE TO PHYSICALLY CHECK MY OIL ON A NEW CAR AND PAY TO GET OIL CHANGES MORE FREQUENTLY THAN SUGGESTED. THE CAR HAS STALLED ON A NEIGHBORHOOD SURFACE STREET TWICE, ON A HIGHWAY ENTRANCE RAMP ONCE AND ON THE HIGHWAY AT FULL SPEED. I HAVE ALWAYS BEEN DRIVING STRAIGHT. A MESSAGE COMES ON THAT SAYS, "SHIFT TO PARK OR NEUTRAL, PRESS BRAKE TO SELECT GEAR". I HAVE SEEN MANY SIMILAR COMPLAINTS ON THE INTERNET.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A POPPING SOUND UNDER THE HOOD. THE CONTACT PULLED OFF OF THE ROADWAY AND, WITHOUT WARNING, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE ENGINE COMPARTMENT WAS DESTROYED. THE VEHICLE WAS NOT YET DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN ONCE. THE FAILURE OCCURRED INTERMITTENTLY AND VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. KEENE CHRYSLER DODGE JEEP RAM (410 WINCHESTER ST, KEENE, NH 03431, (603) 357-0808) WAS MADE AWARE OF THE FAILURE AND INDICATED THAT AN OIL CONSUMPTION TEST MAY BE NEEDED. THE DEALER DID NOT TEST DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

ENGINE IS CONSUMING OIL AT AN ALARMING RATE. WE HAVE PUT OVER 4QTS SINCE THE LAST OIL CHANGE IN NOV 2018. THERE IS NO LEAK, NO BURNING OF OIL, NO WARNING LIGHTS THAT TURN ON, NOR ANY AREA IN THE MOTOR WHERE YOU CAN SEE ANY OIL ACCUMULATING. WE EVEN CHANGED TO SYNTHETIC OIL AND IT'S STILL CONSUMING OIL.

3/15/2019 AT 12:15 I WAS DRIVING BACK TO WORK AFTER LUNCH AND MY CENTER DISPLAY PANEL SUDDENLY CHANGE FROM DISPLAYING MPH TO A MESSAGE THAT READ "SERVICE SHIFTER". WHEN I LOOKED AT MY GEAR SHIFT ALL LIGHTS WERE LIT INSTEAD OF JUST D. I IMMEDIATELY RETURNED HOME (I WAS A MILE AWAY) AND PUT THE CAR INTO PARK. THE MESSAGE REMAINED ON MY CENTER CONSOLE AND LIGHTS REMAINED LIT. I TURNED OFF/ON THE VEHICLE WITH SAME RESULTS. I PUT VEHICLE INTO GARAGE AND CALLED ROTHROCK MOTORS TO SCHEDULE AN APPOINTMENT. WILL DROP VEHICLE OF 3/16/19 BUT NO ETA ON RETURN SINCE THEY CANNOT TELL ME WHAT THE ISSUE IS UNTIL THEY LOOK AT IT. HOWEVER, I'VE FOUND HUNDREDS OF COMPLAINTS IN THE PAST 2 YEARS AFTER A VERY QUICK GOOGLE SEARCH WITH SAME ISSUE FOR JEEPS, NOT JUST MY MODEL.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED, THE ENGINE OVERHEATED AND POWERED DOWN WITHOUT WARNING, THE DRIVER'S SIDE KNEE AIR BAG INDICATOR ILLUMINATED, AND THE COMPUTER SYSTEM LINKED TO THE TIRES WAS FAULTY. THE VEHICLE WAS TAKEN TO HIBBING DODGE CHRYSLER (1321 E 39TH ST, HIBBING, MN 55746, (218) 263-7700) TO BE DIAGNOSED, BUT THE TEST FOUND NO FAILURE. THE DEALER REPAIRED THE VEHICLE FOUR TIMES, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 26,000.

WHILE THE VEHICLE HAS BEEN RUNNING AND IN MOTION ON CITY STREETS, THE ENGINE WILL CUT OFF. THE CAR IS LEFT WITHOUT POWER STEERING AND WITHOUT POWER BRAKING. THE CAR MUST BE PLACED IN PARK TO RESTART THUS NECESSITATING THE NEED TO COME TO A COMPLETE STOP. THIS HAS OCCURRED ON FOUR SEPARATE OCCASIONS AND APPEARS TO BE A PROBLEMS OTHER HAVE ON THE SAME MODEL (WITHOUT RESOLUTION).

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND HAD IT TOWED TO MARINO CHRYSLER JEEP DODGE (5133 W IRVING PARK RD, CHICAGO, IL 60641, (773) 777-2000). THE DEALER DIAGNOSED THAT THERE WAS AN OIL LEAK AND THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNKNOWN.

SERVICE SHIFTER APPEARS ON DASH WHILE DRIVING AND ALL LIGHTS ON SHIFTER ILLUMINATE. THIS HAS OCCURRED TWICE-- ONCE WHEN STARTING THE VEHICLE FROM BEING PARKED FOR SEVERAL HOURS AND AGAIN ONCE THE CAR WAS DRIVING AT ABOUT 35-40MPH. EACH TIME I CUT THE CAR OFF AND RESTARTED THE VEHICLE AND THE LIGHTS DISAPPEARED.

WAS DRIVING AND ALL OF A SUDDEN THE CAR SHUT OFF AND THE BATTERY LIGHT CAME ON. LUCKILY I WAS ABLE TO PULL OVER SAFELY. CAR WOULD NOT RESTART FOR THE NEXT 6 HOURS. TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS DUE TO LOW OIL LEVEL. I HAD THEM DO AN OIL CHANGE. WAS TOLD THIS WAS PRETTY COMMON FOR THE VEHICLE. THIS IS A VERY DANGEROUS SITUATION, I WAS LUCKY TO ONLY BE GOING ABOUT 25 MPH IN A RESIDENTIAL AREA. A RECALL AND REPAIR NEEDS TO HAPPEN BEFORE SOMEONE IS KILLED.