2017 JEEP CHEROKEE Complaints

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE ENGINE WOULD SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON MULTIPLE OCCASIONS, PRIMARILY WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BAXTER JEEP, 710 S. 124TH CIR., LA VISTA, NE) AND A TRANSMISSION SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. *BF. UPDATED 10/29/18*JB

2017 JEEP CHEROKEE. CONSUMER WRITES TO REQUEST AN AIRBAG ON-OFF SWITCH. *AS *JS

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SUDDENLY SHUT OFF AND ALL OF THE LIGHTING FLASHED. THE CONTACT WAS ALSO UNABLE TO PLACE THE VEHICLE IN PARK AND THE EMERGENCY BRAKE HAD TO BE USED TO PREVENT THE VEHICLE FROM ROLLING. THE IGNITION WAS RESTARTED AND THE GEAR WAS FINALLY PLACED INTO PARK, BUT THE VEHICLE SHUT OFF AGAIN AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER (MONROEVILLE CHRYSLER JEEP, 3651 WILLIAM PENN HWY, MONROEVILLE, PA 15146, (412) 856-1422) WHO STATED THAT THEY WOULD RUN A DIAGNOSTIC TEST. THE DEALER CALLED BACK AND STATED THAT THE VEHICLE NEEDED AN OIL CHANGE AND WAS REPAIRED. THE VEHICLE WAS RETRIEVED FROM THE DEALER AND THE CONTACT WAS CHARGED FOR THE OIL CHANGE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNKNOWN.

WHEN I GOT IN MY CAR YESTERDAY MORNING, MY DRIVERS SEAT WAS ALL THE WAY BACK. I AM THE ONLY ONE WHO DRIVES IT - IT WAS ODD THAT IT WAS MOVED. NEVERTHELESS, I NEEDED IT TO GO BACK INTO POSITION SO I COULD DRIVE IT. THE CONTROLS WEREN'T REALLY WORKING SO IT TOOK A BIT TO GET IT TO MOVE FORWARD. I NOTED IT TO MENTION TO THE DEALER WHEN I TAKE IT IN FOR AN OIL CHANGE THIS WEEKEND. I DROVE TO WORK, UNEVENTFULLY. AS I LEFT WORK, AND GOT INTO MY JEEP, THE SEAT WAS FINE. YAY! I HEADED HOME. I WAS POURING RAIN. AS I TOOK A RIGHT, HEARD THE CAR GO "DING" SAW THE BATTERY LIGHT COME ON AND THEN THE JEEP TURNED OFF. I WAS DRIVING AND MY CAR JUST TURNED OFF. THIS IS THE SECOND TIME IT HAS HAPPENED TO ME. THE LAST TIME WAS JANUARY 2018 AS I WAS ENTERING I95. I TURNED LEFT AND HEARD THE "DING" AND OFF THE JEEP WENT. I HAD TO COAST TO THE SIDE OF THE ROAD. DANGEROUS! I GOT TOWED TO THE LOCAL JEEP DEALER BY AAA AND LEFT THE CAR FOR DIAGNOSTIC TESTING. THE RESULTS, ACCORDING TO THE DEALER, WAS THAT MY OIL WAS LOW. THE CHEROKEE TURNS OFF THE CAR TO PRESERVE THE ENGINE. EVEN IF YOU ARE DRIVING THE CAR ON THE HIGHWAY. JUST. TURNS. OFF. FIRST OF ALL, THAT SHOULD NOT HAPPEN NO MATTER WHAT. THE HUMAN IN THE CAR IS WHAT SHOULD BE PRESERVED, NOT THE CAR ITSELF. NO CAR SHOULD EVER JUST TURN OFF. SECOND OF ALL, THERE WAS NO INDICATION ON THE DASH OR ON THE UCONNECT APP THAT I WAS LOW ON OIL. AND SECONDLY, I WAS ONLY A 300 MILES OVER THE MILEAGE ON THE OIL STICKER ON MY WINDSHIELD. I HAVE HAD A LOT OF CARS IN MY LIFE AND EVEN THE REALLY OLD CARS WOULD INDICATE IF THE OIL WAS LOW. THIS IS A BRAND NEW CAR. WHY WOULD I THINK THE DEALERSHIP WOULD PUT MILEAGE ON THE OIL CHANGE STICKER THAT WAS WRONG? WHY WOULD I EVEN THINK THAT I WOULD NEED TO CHECK MY OIL LEVELS ON A NEW CAR? AND ONE MORE THING - JEEPS ARE BUILT TOUGH. SO WHY WOULD THE ENGINE BE THAT SENSITIVE? SO ANGRY.

THREE DIFFERENT TYPES OF SHIFTER-TRANSMISSION ISSUES IN APPROXIMATELY 6 MONTHS OF NORMAL IN-TOWN AND FREEWAY DRIVING. 1. SERVICE SHIFTER WARNING CAME ON SUDDENLY ON A LEVEL, DRY PAVEMENT ON CRUISE CONTROL AT 70MPH ON THE FREEWAY (17K MILES ON VEHICLE) ONE MONTH, AFTER IT HAPPENED AT 15MPH ON DRY, STRAIGHT, LEVEL PAVEMENT IN THE CITY AND WAS TAKEN TO THE DEALERSHIP AND TOLD NOTHING, WAS WRONG. TURNING THE VEHICLE OFF AND ON AGAIN ELIMINATES NOTIFICATION. THE SERVICE DEPARTMENT AT JEEP DEALERSHIP NOTIFIED OF THE 2ND INCIDENT WHICH HAPPENED TODAY, AND I HAVE AN APPOINTMENT NEXT WEEK TO HAVE IT CHECKED. 2. SHIFTER POPPED OUT OF DRIVE SUDDENLY WHILE DRIVING ON DRY, FLAT, STRAIGHT AT 35 MPH CITY STREET (15K ON VEHICLE) INTO NEUTRAL. HAD MY HANDS ON THE WHEEL AND DID NOT BUMP IT. WOULD NOT GO EASILY BACK TO PARK OR DRIVE. THIS HAPPENED APPROXIMATELY ONE MONTH BEFORE SERVICE SHIFTER INCIDENTS. 3. GOING THROUGH A CAR WASH IN NEUTRAL AT THE END WHEN THE VEHICLE HAD ROLLED OFF THE CONVEYOR AND WAS STOPPED I ATTEMPTED TO PUT IT INTO DRIVE AND VEHICLE REVVED TO A HIGH RPM BUT DID NOT ENGAGE INTO DRIVE. I HAD TO PUT INTO PARK, SHUT IT OFF AND THEN TURN IT BACK ON AGAIN TO GET THE VEHICLE TO GO INTO DRIVE. THIS HAPPENED AT APPROXIMATELY 5K-10K MILES ON TWO SEPARATE OCCASIONS.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. IN ADDITION, THE GEAR SHIFTER ILLUMINATED. THE VEHICLE WAS TAKEN TO ATLANTIC DODGE CHRYSLER JEEP RAM (2330-40 US 1 SOUTH, SAINT AUGUSTINE, FL 32086, 904-293-4177) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 22,150.

MY 2017 JEEP WOULDN'T START ON SEPTEMBER 22,23 2018 WHILE PARKED IN DRIVEWAY. IT MADE A SOUND LIKE THE BATTERY WAS DEAD AND DIDN'T HAVE ENOUGH JUICE TO START. AFTER ATTEMPTING TO START MULTIPLE TIMES AND TRYING TO TURN OFF RADIO AND HEADLIGHT. IT FINALLY TURNED OVER, BUT AFTER RETURNING HOME FROM RUNNING ERRANDS, THE FOLLOWING MORNING ON THE 23RD IT WOULDN'T NOT START UNTIL I RECEIVED A JUMP. THERE WAS A P CODE ON THE DASHBOARD OF CAR. IVE ALSO EXPERIENCE ISSUE WITH IT NOT WANTING TO EXCELLERATE EVEN WITH EXCESSIVE AMOUNT OF PRESSURE TO THE GAS PEDDLE.

WHILE DRIVING AT INTERSTATE SPEEDS OF 70-75 MPH, THE MOTOR REVVED UP TO 3500 RPM'S AND I DISCOVERED THAT THE CAR HAD LOST PROPULSION AND WOULD NOT PULL. I WAS ABLE TO COAST ONTO THE SHOULDER AND STOPPED. I TOOK THE GEARSHIFT OUT OF DRIVE AND PLACED IT INTO PARK. I PUT IT BACK INTO DRIVE, AND IT BEGAN TO WORK AGAIN. THIS FIRST OCCURRED IN JULY OF 2018. IT HAPPENED SEVERAL MORE TIMES WHERE-IN THE CAR APPEARED TO SHIFT OUT OF GEAR EVEN THOUGH THE SHIFTER WAS IN THE D POSITION. I TOOK IT TO THE DEALER AND WAS TOLD THAT THERE WAS A RECALL AND THE COMPUTER NEEDED UPDATING. THIS SERVICE WAS PERFORMED ON THAT DAY. SINCE THEN, THE VEHICLE HAS CONTINUED TO APPEAR TO JUMP INTO NEUTRAL WHILE I AM DRIVING AT HIGHWAY SPEEDS. THE MOTOR WILL REVV, AND THE VEHICLE STOPS PULLING. I TOOK IT BACK TO THE DEALER TODAY AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH IT. *DT *JS *DT

JEEP SHIFT CHANGER LIGHTS CAME ON, ALL CAR LIGHTS IN DASH BOARD, AND CAR WOULD NOT START. CAR ISN'T STARTING WITH KEY CONTROL, AND/OR PUSH START. THIS HAS OCCURRED ON SEVERAL OCCASIONS. HAVING CAR TOWED TO DEALERSHIP.

WE BOUGHT A 2017 JEEP CHEROKEE IN SEPTEMBER OF 2017 WITHIN THE PAST WEEK THE ENGINE HAS SHUT OFF WHILE MY WIFE WAS DRIVING ON THE HIGHWAY TWICE AND ONCE IN OUR DRIVEWAY. BOTH TIMES ON THE HIGHWAY SHE TOOK IT TO THE JEEP DEALER NEAR HER WORK AND THEY WERE AWESOME BUT UNFORTUNATELY COULD NOT REPLICATE THE PROBLEM. I AM BRINGING IT TO THE SELLING DEALER TODAY TO GIVE THEM AN OPPORTUNITY TO FIX IT. ESSENTIALLY WHAT HAPPENS IS A COMPLETE ENGINE STALL WHILE THE VEHICLE IS MOVING. I HAVE A VIDEO WHICH SHOWS THE DRIVE POSITION KEY POSITION, LACK OF ELECTRICAL POWER TO THE WINDOWS, NO THROTTLE RESPONSE, AND INABILITY TO RESTART THE CAR. AFTER THREE TRIES TO RESTART, THE CAR STARTS AND RUNS FINE. THIS NEEDS TO BE INVESTIGATED BEFORE IT HAPPENS DURING RUSH HOUR IN THE CITY. SOMEONE WILL END UP DEAD FROM THIS PROBLEM! JEEP NEEDS TO RECALL THE CAR! *DT *DT UPDATED 10/18/18*JB THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE ONLY DISPLAYED LOSS OF COMMUNICATION CODES. THE DEALER WAS UNAWARE OF HOW TO REPAIR THE VEHICLE. *JS *JB *DT CONSUMER STATED LOST ENGINE POWER. UPDATED 12/12/18*JB