2017 JEEP CHEROKEE Complaints
View complaints related to 2017 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2017 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2017 JEEP CHEROKEE- GLENNVILLE, GA
WARNING LIGHT ON DASH SAID SERVICE SHIFTER AND ALL GEARS AT SHIFTER WHERE ALL RED.IT HAS HAPPENED 2 MORE TIME ALL WHEN DRIVING DOWN THE ROAD.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- CUMMING, GA
CAR CAUGHT ON FIRE WHILE DRIVING. ENTIRE FRONT END WAS IN FLAMES AND BURNED COMPLETELY. *TT *TR *BF VIN IS INVALID UPDATED 11/26/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JEEP CHEROKEE- UNIONTOWN, PA
WHILE DRIVING DOWN THE ROAD MY JEEP WOULD SHUT OFF WITHOUT WARNING AN DREW THEN WOULD NOT START BACK UP TOOK IT TO DEALERSHIP THEY SAID NOTHING'S WRONG GOT IT BACK THE VERY NEXT DAY WHILE DRIVING DOWN THE ROAD ALL THE SHIFTER LIGHTS CAME ON AND THE DASHBOARD DISPLAYED SERVICE SHIFTER OBVIOUSLY SOMETHING IS WRONG WITH MY VEHICLE
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- REDFORD, MI
WHILE ENGAGED IN DRIVING MODE, THE CAR WILL CUT OFF AND GIVE MESSAGE OF "SHIFT TO PARK OR NEUTRAL, PRESS BRAKE TO SELECT GEAR" THIS HAPPENS WHILE I HAVE BEEN DRIVING THE CAR. THIS HAS HAPPENED WHILE I WAS EXISTING A PARKING LOT, DRIVING DOWN A STREET, AND MOST RECENT WHILE ENTERING A FREEWAY.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- FLUSHING, OH
I WAS ON INTERSTATE GOING 60MPH, A VAN WAS BESIDE ME TURNING INTO MY LANE. TO AVOID A CRASH I PUSHED DOWN ON GAS PEDAL MY CAR DID NOTHING SO I HIT THE BRAKE THEN THE CAR LUNGE FORWARD AND MY RPM WAS 6. I ALMOST HIT THE VAN IN REAR END.
Source: NHTSA WEB SITE -
-
2017 JEEP CHEROKEE- BANGOR, PA
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS LOW SPEEDS, THE TRANSMISSION MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO DOWNSHIFT AND UPSHIFT IMPROPERLY AND THE VEHICLE JERKED WHILE ACCELERATING. AN UNKNOWN DEALER IN STROUDSBURG, PENNSYLVANIA PERFORMED A SOFTWARE UPDATE OF THE TRANSMISSION PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED IN REGARD TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *TT CONSUMER STATED WHILE GOING DOWN A SLIGHT DOWN HILL THE TRANSMISSION SHIFTED TO A LOWER GEAR AND THE CAR ACCERLATED TO A FASTER SPEED WHICH REQUIRED BREAKING. UPDATED 10/16/18*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JEEP CHEROKEE- BLACKSTONE, MA
I RECENTLY HAD A TIRE BLOW OUT WHILE TRAVELING A SHORT DISTANCE. THE TIRE HAD ONLY 8000 MILES ON IT, SO I QUESTION A FIRESTONE DEALER IN N.SMITHFIELD, R.I. WHETHER THE TIRE HAD A DEFECT AND WAS TOLD (COMMON REPLY OF DENIABILITY) A POT HOLE CAUSED THE TIRE TO BLOW. I POINTED OUT THAT THE DAMAGE WAS DONE ON THE INSIDE WALL NOT THE OUTSIDE WALL AND I HADN'T HIT ANY POTHOLES DRIVING TO MY DAUGHTER'S HOUSE. I EVEN ASKED HIM TO COME CHECK THE ROUTE I TOOK AND COULD SEE FOR HIMSELF THE CONDITION OF THE ROAD I TRAVELED ON (HE REFUSED TO DO SO) IT IS NOT NORMAL FOR A T IRE TO EXPLODE WITH SUCH LOW MILEAGE ON IT. THERE WAS NO DAMAGE TO THE RIM OR WHEEL THAT COULD OF AFFECTED THE LIFE OF THE TIRE BUT UPON INSPECTION NO DAMAGE WAS FOUND. IT IS SO EASY TO BLAME POTHOLES FOR A TIRE THAT MAY HAVE HAD A DEFECT WHEN IT WAS MADE ESPECIALLY WHEN THE TIRE HAS A WARRANTEE OF 72 MONTHS FROM THE DATE OF PURCHASE. I BOUGHT T HE VEHICLE IN 2017 WITH SAID TIRES ATTACHED
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- DRACUT, MA
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE 'PUT IN DRIVE' WARNING MESSAGE ILLUMINATED. THE VEHICLE HAD TO BE MANUALLY RESTARTED MULTIPLE TIMES IN ORDER TO BECOME OPERABLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 JEEP CHEROKEE- NEWPORT, NC
AROUND 10000 MILES MY JEEP STARTED HAVING A BUCKING/JERKING FEELING WHEN ACCELERATING OR SLOWING DOWN WHILE DRIVING. I TOOK IT TO THE DEALERSHIP AT 18000 MILES. THE DEALERSHIP WAS AWARE OF THIS CONCERN AND DID A TCM QUICK LEARN (12 JUNE 18). ON 19 JUNE 18 SAME PROBLEM DEALERSHIP IS CALLING IT HARSH UP SHIFT AND DOWN SHIFT MORE IN LOWER GEARS WHILE DRIVING. DEALERSHIP VERIFIED CONCERN WITH TEST DRIVE AND REPLACED THE VALVE BODY. THEN 25 JUN 18 CHECK ENGINE LIGHT CODE: U0402 ANOTHER TCM RELEARN. ON JULY 14 SAME SHIFTING ISSUE WHILE DRIVING ON INTERSTATE AND JULY 15 CHECK ENGINE LIGHT CAME ON. I TOOK TO ANOTHER DEALERSHIP JULY 16 BECAUSE I AM ON VACATION SAME CODE U0402, TCM RELEARN. TRANSMISSION AND PCM CODES. SERVICE MANAGER SAID SAFE TO DRIVE. WHILE DRIVING SAME DAY TO ANOTHER STATE ON VACATION SAME SHIFTING ISSUE. THIS VEHICLE IS UNSAFE! CONSISTENT SHIFTING PROBLEMS, CONCERNING THE TRANSMISSIOIN WHILE DRIVING. I HAVE TWO CHILDREN EVERY-TIME I GET THE JEEP BACK THE DEALER SAYS IT IS FIXED IT IS NOT AND THE TRANSMISSION ISSUES ARE A SAFETY CONCERNS. DRIVING 70 MPH ON AN INTERSTATE WITH A TRANSMISSION THAT CAN HAVE SHIFTING CONCERNS AT ANYTIME WHEN SLOWING DOWN OR SPEEDING UP IS A HUGE RISK TO EVERYONE ON THE ROAD. THIS VEHICLE SHOULD BE RECALLED.
Source: NHTSA WEB SITE -
2017 JEEP CHEROKEE- PONTIAC, MI
TRANSMISSION IS SLIPPING AND SLAMMING INTO GEARS. FEELS LIKE THE VEHICLE IS GOING TO STALL AT STOP LIGHTS WHEN TRANSMISSION IS IN DRIVE.
Source: NHTSA WEB SITE