2017 JEEP CHEROKEE Complaints

USING CRUISE CONTROL. APPLIED BRAKES CAR STARTED SPEEDING UP INSTEAD OF SLOWING DOWN OR DISENGAGING CRUISE CONTROL HAD TO PUT CAR INTO NEUTRAL TO GET IT TO STOP. *TT *TR

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.

WHILE IN CRUDE CONTROLS MY JEEP SPEEDS UP AND PAST THE SET SPEED AND KEEP ON GOING FASTER

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART ON THE THIRD ATTEMPT. THE CONTACT STATED THAT THE OIL LEVEL WAS CHECKED AND HE DISCOVERED THAT THE ENGINE OIL LEVEL WAS LOW. THE CONTACT STATED THAT THE VEHICLE WAS USING EXCESSIVE OIL. THE CONTACT CALLED JEEP CHRYSLER DODGE CITY AT (203) 531-0505 (LOCATED AT 631 WEST PUTNAM AVENUE, GREENWICH, CT 06830) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 23,300.

THE CRUISE CONTROL WAS SET ON MY CHEROKEE. I WAS GOING DOWN A HILL AND THE VEHICLE ACCELERATED. THE CRUISE WAS SET TO 59 MPH AND THE SPEED GOT UP TO 67 MPH. THE MOTOR REVVED TO ABOUT 4000 RPMS. I TURNED OFF THE CRUISE, STEPPED ON THE BRAKE AND PUT THE CAR IN NEUTRAL. AFTER A COUPLE OF SECONDS THE MOTOR STOPPED REVVING AND RETURNED TO NORMAL. I PUT THE CAR BACK IN DRIVE AND IT WAS FINE. I WAS ON A STATE HIGHWAY IN A 55 MPH SPEED ZONE.

I PURCHASED THIS VEHICLE IN JUNE OF 2017. THE SERVICE SHIFTER ERROR BEGAN POPPING UP IN NOVEMBER OR DECEMBER OF THE SAME YEAR. IT RESETS ONCE THE CAR IS TURNED OFF AND THEN RESTARTED. I AM CURRENTLY APPROACHING 20,000 MILES AND IT SEEMS WITH EVERY NEW MILE ACCRUED THAT THE LIGHT IS COMING ON MORE OFTEN. AFTER READING SEVERAL ONLINE FORUMS REGARDING THIS ISSUE I REALIZED THAT I AM NOT ALONE. ONE PERSONS ACCOUNT MENTIONED THAT THEIR CAR WAS GOING 70 MILES AN HOUR WHEN SUDDENLY THE CAR SWITCHED TO PARK, CAUSING A MAJOR ACCIDENT AND INJURY. THIS IS VERY DISTURBING TO ME. ALTHOUGH MY CAR HASN'T SHIFTED WHILE THE CODE IS ON YET. I AM WORRIED THAT ME OR A LOVED ONE (OR A STRANGER FOR THAT MATTER) WILL END UP BEING HURT OR IN A SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 60 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE HIGHWAY AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES ON DIFFERENT OCCASIONS. THE CONTACT LOST CONTROL OF THE VEHICLE AS IT KEPT SWERVING BACK AND FORTH AND LOST POWER. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD, TURNED OFF THE VEHICLE, AND IT RESTARTED ON THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO BETTENHAUSEN CHRYSLER DODGE JEEP RAM (8355 W 159TH ST, TINLEY PARK, IL 60477, (708) 532-2665) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

WHILE I WAS DRIVING YESTERDAY, MY CAR DIED OUT ON ME. THE CAR IS ONLY 6 MONTHS OLD. I WAS DRIVING WHEN THE BATTERY LIGHT BEGAN TO FLASH AND THE CAR SHUT OFF ON ME. I HAD ELECTRICAL POWER AS THE STERIO WAS WORKING, BUT THE ENGINE AND POWER STEERING SHUT OFF WITHOUT A CHECK ENGINE LIGHT. I WAS LUCKILY ABLE TO COAST INTO A PARKING LOT AND PUT THE CAR IN PARK. I 'SHUT IT OFF' PULLED THE KEY FOB FROM THE IGNITION AND TRIED TO RESTART IT. IT HAD DIFFICULTY TURNING OVER AND ABOUT AFTER 39 SECONDS IT TURNED OVER AND STARTED. THEN EVERYTHING WAS NORMAL. THE CAR DIED OUT ON ME WHILE GOING 45 MILES PER HOUR ON A VERY BUSY STREET AND I COULD BARELY TURN THE WHEEL TO GET INTO A PARKING LOT. AFTER THIS HAPPENED THE CAR WENT BACK TO NORMAL AND NO WARNINGS WERE DISPLAYED. I WENT TO MY UCONNECT APP AND IT DID NOT REGISTER THE ISSUE OR SAY THERE WAS ANY ISSUES ON THE CAR. IF THIS HAPPENS ON AN EXPRESSWAY THIS CAN BE DEADLY AND IT JEEDS TO BE ADDRESSED!

CAR WAS PURCHASED IN APRIL 2017. TWICE THE VEHICLE WOULDN'T START FOR NO APPARENT REASON. THE CAR IS PARKED ON THE STREET AND WOULDN'T START EARLY MORNING ON A SATURDAY AND AGAIN LATE AFTERNOON ON THIS PAST TUESDAY. BOTH OCCASIONS, I TRIED USING THE FOB TO UNLOCK AND PERFORM A REMOTE START, VEHICLE WOULD NOT TURN ON. EVENTUALLY, THE CAR DID START, BUT THE REASON IS STILL UNDETERMINED

PRIOR REPORT#[XXX] 5/26/18 5:54P XM STOPPED WORKING AND WOULDN'T WORK THE REST OF THE DAY. 5/28/18 4:24P TRACTION LIGHT FLASHED DRIVING ON FLAT DRY ROAD 5/29/18 8:21A 5371 MILES STOP & GO TRAFFIC ON FLAT ROAD, TRACTION LIGHT FLASHED 5/29/18 8:36A 5374 MILES STOP & GO TRAFFIC ON FLAT ROAD, TRACTION LIGHT FLASHED 5/29/18 8:46A 5375 MILES STOP & GO TRAFFIC ON FLAT ROAD. ACCELERATING STRAIGHT THROUGH AN INTERSECTION, CAR JUMPED AND SLIPPED FROM GEAR. FLASHING "D", DISPLAY ALTERNATING MESSAGE "TO SHIFT VEHICLE MUST BE STOPPED" AND "SHIFT TO PARK OR NEUTRAL PRESS BRAKE + SELECT GEAR". TURNED FLASHERS ON, STOPPED ROLLING CAR, SHIFTED TO PARK, WAITED A FEW SECONDS, SHIFTED BACK TO DRIVE. CAR RESPONDED AND DROVE THROUGH INTERSECTION. APPROX. TWENTY FEET LATER TRACTION LIGHT FLASHED AGAIN. VIDEO IS 33.7MB. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT