2017 JEEP CHEROKEE Complaints

CAR HAS A DELAY WHEN SHIFTING FORM PARK TO DRIVE AND REVERSE TO DRIVE. ALSO WHEN STOP AND ACCELERATE JUST A LITTLE THE CAR JUMPS AND JERKS WHEN STOPPING. THE OTHER DAY I WAS DRIVING ON THE FREEWAY AND THE CAR STOP RESPONDING FROM THE ACCELERATOR. ALREADY TOOK THE CAR THREE TIMES TO THE DEALER AND THEY SAID THEY CANT FIND ANY ISSUE.

TAKATA RECALL: SERVICE PASSENGER AIR BAGS ALERT TAKATA RECALL: ALERT MESSAGE INDICATING THAT VEHICLE NEED TO BE IN PARK TO SHIFT GEARS WHEN THE GEARS WERE NOT BEING SHIFTED, AFTER RECEIVING ALERT THE VEHICLE SHUT OFF. THIS ALL OCCURRED IN A 2-5 MINUTE TIME SPAN. ISSUE IS REOCCURRING AND I AM UNABLE TO DIVE THE VEHICLE. THIS ISSUE HAS TRIGGER THE CHECK ENGINE LIGHT.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WITHIN MONTHS OF OWNING THE VEHICLE, IT FAILED TO START AND STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER (KOONS TYSONS CHRYSLER DODGE JEEP RAM, 2050 CHAIN BRIDGE RD, VIENNA, VA 22182, VA 22031, (703) 790-0900) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

TAKATA RECALL; THE CAR KEEP SHUTTING OFF WHILE DRIVING EVERY 2 OR 3 MILES , THIS HAPPENED 2 TIMES ON A HIGHWAY AND 2 TIMES WHILE TURNING, THIS IS PUT MY LIFE AND MY FAMILY LIFE AT RISK , AS IT IS UNSAFE THAT THE CAR STOPED AND SHUTOFF IN THE MIDDLE OF THE ROADS , MANUFACTURE REFUSED TO ADMIT THE PROBLEM AND THEY WANTED TO USE US AS A TEST MICE, BY ASKING ME TO DRIVE THE CAR FOR 500 MILES TO TEST THE OIL BURN LEVEL IN THE CARWITHOUT CARING ABOUT MY LIFE AND MY FAMILY. PUTTING US IN A DIRECT RISK . OFCOURSE I REFUSED TO DO THIS AS IT IS COMPLETELY UNSAFE , THE CAR NEEDS TRANSMISSION AND ENGINE CHANGE , BUT THE JEEP COMPANY DOESN'T WANT TO APPROVE IT , AS THE COST OF REPAIRS IS MORE IMPORTANT THAN CUSTOMER LIFE, THE CAR USED ONLY FOR 4 MONTH 5000 MILES AND UNDER WARRANTY .

I HAVE NOT EVEN OWNED MY VEHICLE A YEAR NOW. I HAVE NEVER HAD AN ISSUE WITH STEERING SHAKING OR PULLING. I WENT TO GET MY TIRES ROTATED FOR THE FIRST TIME AT A LOCAL DEALER AND THEY STATED THE ALL 4 OF MY TIRES HAD ALL IRREGULAR WEAR ON THEM ON THE INSIDE OF THE TIRES ONLY. IT WAS BELIEVED TO BE A DEFECT FROM THE BEGINNING WITH THE ALIGNMENT OR ANOTHER STEERING ISSUE THAT HAS CAUSED SUCH IRREGULAR WEAR (INCLUDING THE REARS). PER YOUR WARRANTY THE TIRES ARE TO BE ROTATED EVERY 6,000 MILES. I HAD THEM ROTATED AT 7,292 MILES IN WHICH WHEN BROUGHT INTO DO A WARRANTY CLAIM JEEP CLAIMS THAT I DIDN'T DO THE ROUTINE MAINTENANCE PER THE WARRANTY CLAIM SO THIS WOULD NOT BE COVERED. MY VEHICLE NOW HAS OVER 12,000 MILES ON IT AND WAS ALSO TOLD IF IT WAS AN ALIGNMENT ISSUE THAT THIS IS ONLY COVERED UNTIL 12,000 MILES. I AM VERY UNSATISFIED WITH MY WARRANTY AND DO BELIEVE THIS WAS A DEFECT WITH ALL 4 OF MY TIRES WITH SUCH IRREGULAR WEAR.

BACKED OUT OF PARKING SPACE INTO TRAFFIC LANE. TRANSMISSION WOULD SHOW SHIFT TO D, BUT WOULD NOT ENGAGE DRIVE TRAIN. HAD TO DISCONNECT BOTH BATTERY CABLES TO CLEAR ELECTRONICS. AFTER RECONNECTING BATTERY CABLES, VEHICLE WOULD ENGAGE DRIVE TRAIN FOR "D", BUST CAR RUNNING/SHIFTING ROUGH, ENGINE DYING AND SVC ENGINE LIGHT COMING ON.

I BROUGHT THIS JEEP ON 2 22 2018. ON MARCH 1 IT WAS PULL IN, IT WOULD NOT START, I PICK IT UP ON MARCH 3, AND DROVE IT ABOUT 1 MILE AND IT WOULD NOT START AGAIN IT WAS PULL IN AGAIN ON THE 3RD. I CALL ON THE 7TH THEY WAS STILL WORKING ON IT AND TODAY IS THE 10TH. I NEED A CAR THAT WILL NOT LIVE IN THE SHOP. I HAVE TALK TO THE PEOPLE AT ALBEMARLE JEEP UNTIL I WAS TRIED. CAN YOU HELP THEIR NUMBER IS [XXX]. MINE NUMBER IS [XXX] MY NAME IS [XXX]. ALSO I GOT A BILL FOR THE VEHICLE PROPERTY TAX THAT THE NC SAID THAT I OWN ON THE REGISTRATION. IT WAS TO BE PAID IN FULL. WHAT IS GOING ON. PLEASE HELP ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2017 JEEP CHEROKEE HAS 20,000 MILES AND HAS STOPPED RUNNING THREE TIMES WHILE I WAS DRIVING IN TRAFFIC. I HAVE MANAGED TO PULL TO THE SIDE BUT THIS IS VERY DANGEROUS AND THIS ISSUE REALLY NEEDS INVESTIGATING. I WILL BE TAKING IT TO THE DEALERSHIP ON MONDAY I'M AFRAID TO DRIVE IT PLEASE HELP

VERY SCARY FOR ME TONIGHT. WAS DRIVING MY BRAND NEW JEEP WHEN IT STARTED SMOKING AND CAUGHT ON FIRE. LESS THEN 3000 MILES. LUCKILY I WAS ABLE TO GET OUT IN TIME AND HAVE NO ONE WITH ME. WOULD PROBABLY NEVER BUY A JEEP AGAIN. */BF VIN UNAVAILABLE 11/20/18*JB

VEHICLE STARTED MAKING NOISE 2 WEEKS AFTER BOUGHT IT! IT MAKES A WHINY GRINDING NOISE. I WOULD BACK OUT AND WHEN I STRAIGHTEN WHEEL TO GO FORWARD, THERE IT IS! AT FIRST, THIS ONLY HAPPENED ONCE OR TWICE A DAY THEN IT WAS DOING IT CONSTANTLY. IT EVEN OCCASIONALLY WHINES WHILE DRIVING DOWN HIGHWAY. MY OTHER ISSUE IS CHIRPING IN MOTOR. AT MY FIRST SCHEDULED MAINTENANCE, I INFORMED DEALERSHIP OF PROBLEMS WITH VARIOUS NOISES. I WAS TOLD THAT CHIRPING "WAS A PULLEY AND EVEN THOUGH IT WAS AN ANNOYING ISSUE AND NO SAFETY ISSUE AND SINCE IT WAS FRIDAY AFTERNOON AND I LIVED SO FAR AWAY I COULD TAKE IT TO A DEALERSHIP CLOSER TO MY HOME". I TOOK IT TO ANOTHER DEALERSHIP FOR PROBLEMS. I WAS TOLD NOISES WERE FROM EXCESSIVE ROAD SALT. I LAUGHED AND TOLD ADVISOR THAT I KNOW HE GOES BY WHAT HIS TECH TELLS HIM BUT WE LIVE IN NC AND THERE WAS NO SALT IN JULY. I DIDN'T CARE WHAT CAUSED IT, I JUST WANTED IT FIXED. ALL SEEMED WELL UNTIL THE NEXT DAY WHEN IT ALL STARTED AGAIN! BACK TO SHOP ONCE AGAIN...... AFTER COUPLE OF DAYS, DEALERSHIP CALLED WITH SOME NEWS. THEY DECIDED MY JEEP WITH 9000 MILES NEEDS A TRANSMISSION. FAST FORWARD A WEEK AND HALF, NO NEWS. NO WORD FROM DEALERSHIP, HAD TO CALL TO GET UPDATE AND LOOKS LIKE ALMOST ANOTHER WEEK BEFORE I MIGHT GET HER BACK. NOT A HAPPY JEEP OWNER *TR