2017 JEEP CHEROKEE Complaints

ON FOUR OCCASIONS THE ENGINE STARTED RACING WHILE I WAS BRAKING. ON THE MOST RECENT OCCASION, I WAS TRYING TO STOP THE CAR FOR A WOMAN IN A CROSSWALK WHEN THE ENGINE STARTED RACING EVEN THOUGH I WAS BRAKING. THIS LASTED SEVERAL SECONDS BEFORE RETURNING TO NORMAL IDLING. I WAS IN A MALL PARKING LOT

ON FOUR SEPARATE OCCASIONS WHILE STOPPED ON A STEEP INCLINE THE LIGHT TURNED GREEN AND I STEPPED ON THE GAS AND THERE WAS NO RESPONSE FROM THE ENGINE FOR ABOUT 3 SECONDS. THIS CAUSED ME TO ROLE BACKWARDS THEN WHEN THE ENGINE ENGAGED, IT LOUNGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT THEY COULD NOT REPLICATE THE SITUATION FOR A LACK OF HILLS THEREFORE NOTHING WAS DONE. THIS COULD BE A REAL PROBLEM FOR SOMEONE NOT EXPECTING THE SITUATION TO HAPPEN.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE THAT CONTROLLED THE AUTOMATIC FOUR WHEEL DRIVE SYSTEM FAILED. THE CONTACT STATED THAT IT TOOK SEVEN MINUTES FOR THE TEMPERATURE GAUGE TO READ CORRECTLY TO ACTIVATE THE FOUR WHEEL DRIVE SYSTEM. THE VEHICLE WAS TAKEN TO GOLDSTIEN CHRYSLER JEEP DODGE RAM (968 NEW LOUDON RD, LATHAM, NY 12110 518-785-4156), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS STILL AT THE DEALER. THE FAILURE MILEAGE WAS 1,500.

MY 2017 JEEP CHEROKEE. MESSAGE CAME UP SAYING "SERVICE SHIFTER" WHILE DRIVING DOWN THE INTERSTATE AND I WAS NOT SHIFTING AT THE TIME, LIGHT STAYED ON ALL THE WAY HOME. TOOK IT TO NEAREST DEALERSHIP. THEY DIAGNOSED IT AS NEEDING PART 6MD111X9AA OR NEW PART NUMBER 6MD111X9AB. WHICH IS THE SHIFT CONTROL MODULE. TO START WITH THEY TOLD ME THEY ORDERED THE PART AND IT WOULD BE READY IN A FEW DAYS. THEN THEY TOLD ME I WAS NUMBER 70 ON THE LIST WAITING FOR THE PART, IT WOULD NOT BE AVAILABLE UNTIL MARCH 2018. TO COME PICK IT UP IT IS SAFE TO DRIVE. JEEP'S 800 NUMBER HAS NOT VERIFIED SAFETY YET. THE INFORMATION I CAN FIND QUESTIONS IT'S SAFETY, IT SENDS ALL CONTROL SIGNALS TO ENGINE TO SHIFT AND PARK.. IT'S BEEN A WEEK ALREADY WITH REFUSAL TO PROVIDE LOANER VEHICLE. JEEP CONSULTANT IS SUPPOSEDLY ESCALATING CASE. I ALSO HAD SOME KIND OF TRANSMISSION RECALL SERVICED THE PRIOR WEEK, BUT WAS TOLD THAT RECALL WAS NOT RELATED TO THIS ISSUE. I HAVE NOT PICKED IT UP FROM DEALERSHIP, I AM WAITING FOR THEM TO PUT SAFETY GUARANTEE IN WRITING.

MY CAR JUST SHUTS OFF FOR NO REASON FOR ABOUT 2 HOURS AND WHEN IT COME BACK ON THE SERVICE ENGINE LIGHT COMES ON AND THE BATTERY LIGHT COMES ON. I TOOK IT TO THE DEALER THEY SAID THE ALTERNATOR AND BATTERY DIED. ALSO THE KEY THROB WON'T COME OUT THE IGNITION I ONLY HAD THE CAR FOR 4 MONTHS I AM THE FIRST OWNER SO I DON'T KNOW HOW THAT'S HAPPENING.

MY JEEP STARTED TO SHAKE AND THE ENGINE LIGHT TURNS ON.. WHEN THE JEEP IS RUNNING IT STARTED TO SHAKE AND FEELS LIKE ITS GOING TO TURN OFF ... WELL IT HAS TWICE NOW ... THIS PROBLEM HAS HAPPEN TWICE NOW FIRST TIME BACK ON 10/27/17.. DEALER CLAIMED IT WAS FIXED NOW AGAIN 11/13/17.. ITE HAS 51000 MILES ... THE SERVICE GUYS JAMES GARDINER IS TELLING ME IT NOT UNDER WARRANTY ANY MORE

WHILE DRIVING ON THE INTERSTATE DOING 70 MPH, THE WORDS 'SERVICE SHIFTER' COME UP ON MY DASH. AFTER MORE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES, RESULTING IN THE VEHICLE GOING INTO PARK WHILE DRIVING AND CREATING ACCIDENTS. MINE IS A 2017 WITH ONLY 11,000 MILES ON IT. THE DEALERSHIP IS ALREADY HAVING TO REPLACE THE WHOLE SHIFTER AND COMPONENTS. EVEN THEY STATED IT'S AN ISSUE AND TOLD US THEY WOULDN'T RECOMMEND DRIVING IT UNTIL IT'S FIXED. HOW CAN A BRAND NEW VEHICLE HAVE SUCH AN ISSUE THIS EARLY ON AND NO RECALL TO FIX IT?

I HAVE PURCHASED THE JEEP CHEROKEE SPORT 2017 ABOUT 2 AND HALF MONTHS AGO IN EARLY AUGUST 2017. AS OF TODAY I HAVE ONLY DRIVEN 1986 MILES. WITHIN THESE MILES I HAVE EXPERIENCED A SERIOUS PROBLEM THREE TIMES WHICH WERE LIFE THREATENING WHILE BEING ON THE ROAD. EACH OCCURRENCE HAS HAPPENED WHEN I CAME ON A FULL STOP ON EXPRESSWAY (SAN TOMAS EXPRESSWAY IN SANTA CLARA COUNTY IN CA) AND PRESSING ON THE BRAKE WHILE THE TRANSMISSION GEAR IS ON "D" (DRIVE). WHEN TRAFFIC IN FRONT OF ME STARTED MOVING THEN I RELEASED BRAKE AND STEP ON THE GAS PEDAL, BUT THE CAR NEVER MOVED, THE MORE I STEPPED ON THE GAS, THE CAR WAS NOT GOING ANYWHERE, THEN I REALIZED THE TRANSMISSION WAS FUNCTIONING AS BEING ON NEUTRAL, HOWEVER, THE GEAR SHIFT HANDLE WAS ON "D" IN "DRIVE" POSITION. WHEN I LOOKED AT MY REAR VIEW MIRROR THE CAR BEHIND ME WAS APPROACHING VERY FAST ASSUMING I WILL MOVE, I HAD TO IMMEDIATELY GOT MY ARM OUT AND WAVE TO THE CAR BEHIND ME TO PASS ME IN ORDER TO AVOID GETTING REAR ENDED. THEN I REALIZED THE TRANSMISSION WHILE IN "D" POSITION DROPPED TO "N" FUNCTIONALITY BUT THE GEAR SHIFT AND DASHBOARD WAS STILL SHOWING AS THE CAR WAS IN "D" DRIVE POSITION. THEN I IMMEDIATELY STOPPED THE ENGINE IN "P" POSITION, RESTARTED THE CAR AND STARTED DRIVING AWAY. IN ADDITION TO THIS PROBLEM ANOTHER PROBLEM JUST STARTED, WHEN THE GEAR SHIFT HANDLE IS IN "P" POSITION WHEN YOU PUSH BUTTON ON THE SHIFT HANDLE TO MOVE FROM "P" TO ANY POSITION I STARTED HEARING A "CLICK" SOUND BY THE IGNITION KEY.

TL* THE CONTACT OWNED A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A DITCH. DURING THE INCIDENT, THE BRAKES AND STEERING WHEEL MALFUNCTIONED AND WOULD NOT OPERATE, AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED INJURIES TO THE BACK AND BOTH KNEES. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,700. ..UPDATED 10/19/17 *BF

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