2017 JEEP CHEROKEE Complaints

THE VEHICLE WILL SOMETIMES ILLUMINATE A LOW OIL PRESSURE LIGHT, OTHER TIMES I HEAR DINGING, LIKE IF A SEAT BELT WAS NOT FASTENED, BUT SEAT BELTS ARE ON. THE CAR WILL STALL WHILE DRIVING, AND SAYS "SHIFT TO PARK OR NEUTRAL. PRESS BRAKE + SELECT GEAR". THIS HAPPENS WHILE THE VEHICLE IS IN MOTION, AND CAN OCCUR WHEN SLOWING DOWN TO TURN, WHEN ACCELERATING, OR WHEN BRAKING. I HAVE HAD IT HAPPEN IN MY NEIGHBORHOOD, ON SURFACE STREETS, AND WHILE ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS.

DRIVING ABOUT 25 MPH AND THE VEHICLE SHUT OFF. NO NOISES, NO WARNINGS JUST SHUT OFF. MY DASH STATED TO "SHIFT TO PARK OR NEUTRAL, PRESS BRAKE + SELECT GEAR" ALSO MY DRIVE LIGHT WAS FLASHING RED BY THE SHIFTER. I WAS LUCKY THERE WAS NO TRAFFIC AND I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. PUT THE VEHICLE IN PARK AND ATTEMPTED TO START. HEARD NOISE AS IF EVERYTHING WAS TURNING ON EXCEPT THE ENGINE. WAITED 5 MINUTES AND THE VEHICLE STARTED UP AGAIN. I DROVE THE VEHICLE STRAIGHT HOME AND HAVE NOT TRIED TO DRIVE IT AGAIN. IT IS A SUNDAY AND THE DEALERSHIP IS NOT OPEN SO I HAVE TO WAIT UNTIL MONDAY TO CALL AND REQUEST SERVICE. A GOOGLE SEARCH OF MY JEEP SHOWED LOTS OF COMPLAINTS WITH TRANSMISSION AS WELL AS A VIDEO OF A TRAILHAWKS DASH DOING EXACTLY WHAT MINE DID.

5 TIMES SINCE THE VEHICLE WAS PURCHASED ON 8-9-17 THE VEHICLE HAS COME TO A STOP FOLLOWING A STOP AT A STOP SIGN OR LIGHT. IT JERKS, STOPS AND PRESSING THE ACCELERATOR DOES NOTHING. I HAVE TO SHIFT INTO N, REEVE UP THE ENGINE, SHIFT BACK INTO D, BACK INTO N, AND RETURN TO D BEFORE I CAN MOVE AHEAD. IF THIS WOULD HAPPEN IN HEAVY TRAFFIC WITH A VEHICLE CLOSE BEHIND THERE WOULD BE AN ACCIDENT. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD.

THE SHIFTER WENT OUT WITH LESS THAN 150 MILES ON THE VEHICLE. THE SHIFTER WAS REPLACED, BUT THE NEW SHIFTER DOESN'T STAY IN GEAR AND OFTEN SHIFTS VERY HARD. WHEN THE SHIFTER WENT OUT ORIGINALLY WE WERE PULLING OUT OF A PARKING LOT AND THE CAR DIED IN ONCOMING TRAFFIC, I WAS ABLE TO PULL OVER TURN OFF THE CAR AND START IT TO GET IT HOME. THE CAR WOULD NOT DRIVE AFTER WE GOT IT HOME AND TRIED TO TAKE IT TO THE DEALERSHIP. THEY PUT IN A NEW SENSOR BUT STILL HAVING ISSUES. WE TOOK IT IN AND THEY DID A PROGRAM UPGRADE OR SOMETHING LIKE THAT AND GAVE IT BACK. IT HASN'T FIXED THE PROBLEM.

SHIMMY WHEN ACCELERATING FROM A STOP ABOUT 18 MPH. INTENSITY CHANGED UPON TORQUE AND TURNING ANGLES...MOST NOTICEABLE ON RIGHT HAND TURNS. FEELS AT TIMES LIKE RF WHEEL IS WOBBLY (ONLY FOR A SECOND AND THEN GOES AWAY).

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE SERVICE SHIFTER WARNING INDICATOR AND SEVERAL OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLINTON AUTO GROUP (2850 VALLEY WEST DRIVE, CLINTON, IA 52732) FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT ADVISED AS TO WHAT NEEDED TO BE REPAIRED OR REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,175.

WHEN I CANCEL CRUZ CONTROL OR PRESS ON MY BRAKE THE VEHICLE REVS UP THE THE RPMS GO UP.

WHEN DRIVING IT WILL DING AND WILL SHOW A MESSAGE OF SERVICE SHIFTER. ALL THE LIGHTS WILL BE LIGHT UP ON THE SHIFTER. IT WILL NOT GO OFF UNTIL YOU STOP, PUT IT INTO PARK AND TURN OFF VEHICLE. HAVE HAD IT HAPPEN 6 TIMES SO FAR, TAKEN TO 2 DEALERSHIPS AND THEY CAN FIND NOTHING WRONG WITH IT.

THE PRESETS ON THE PHONE PART OF THE TOUCH SCREEN HAVE ERASED THEMSELVES TWICE IN A MONTH

TL* THE CONTACT OWNED A 2017 JEEP CHEROKEE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 65 MPH, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND THEN SHIFTED INTO PARK INDEPENDENTLY. THE VEHICLE BECAME UNCONTROLLABLE, SPUN AROUND SEVERAL TIMES, AND CRASHED INTO A TRACTOR TRAILER. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S SPOUSE SUSTAINED A BRUISED KNEE AND A CONCUSSION, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VEHICLE WAS DESTROYED.UPDATED 09/19/17 *BF UPDATED 10/23/17 *BF UPDATED11/16/17 *BF *JS *TR