2021 JEEP CHEROKEE Complaints

The first time it happened was 9/23/2022. I was accelerating away from a traffic light, going to make a left turn, and warning lights came on and the car didn't want to go. The orange check engine light was on, there was a red symbol of a throttle venture and several other orange lights and the car was in limp mode. I restarted the car and the red venture light was out and only the check engine light was on and the car was out of limp mode. A week later 9/30/2022, the same thing happened. I was making a left turn at a light and the lights came on and it went into limp mode. I restarted the car and it was out of limp mode. Just up the street I was making a left turn across traffic and as I went the car again went into limp mode with the red and orange lights on. This time it left me in the middle of a 3 lane road trying to get across. I was almost T-Boned. I took the car to the dealer and they were unable to duplicate the problem. They had the car for a week., 20/5 - 10/12/2022. Then today, 10/18/2022, the same thing happened. The red venture light came on, the orange check engine light came on and some other warning lights came on. One was the traction control light in orange. I was making a left turn out of a shopping center at a light and as I started to go I almost stopped when the car went into limp mode. I tried restarting 3 times and the lights stayed on. I drove it to the Jeep dealer and had them read codes before it was shut off. This could be very dangerous if it happens as someone is trying to cross traffic or on the highway.

The emergency brake activated when I step on the gas at a light. It would disengage until I turned the car off and back on. It was raining during the time. When I called the dealership(Darcars dodge and Jeep, Temple Hills, Ms) they claimed they’d never heard of these incidents happening.

The vehicles automatic off switch does not turn back on when you release the break. It gives an error message saying the option is unavailable. I have to turn. The vehicle off and turn it back on. The vehicle has less than 37000 miles on it and was bought brand new.

After approximately 30 minutes of operation, the vehicle begins to develop an intermittent steering play. The best way to describe it is like when a torque wrench reaches the torque setting and breaks. A slight steering correction suddenly breaks a small amount. It makes maintaining lane position much more difficult. The condition also seems to be induced when descending down a grade. It becomes noticeable at speeds above 45 MPH. I have taken the vehicle to both Jeep dealerships in Tucson, AZ and I opened a STAR case. The vehicle checked out normally through physical and computer diagnostics. The dealerships had a hard time re-creating the problem as one dealership would not drive it on the highway and the other dealership didn't have available driving situations to accurately recreate the problem. One service, advisor, however, stated he did notice the play that developed after the vehicle had been running. After spending extensive time and resources trying to get the problem identified, I have decided to pause my efforts to get it solved.

Gas is leaking inside the engine compartment from a gas line that goes into the engine.

In May 2021 I leases a brand new car. In Jan 2021 I was driving my car and at a busy intersection, my car stalled. I just got a full tank of gas but the low fuel tank light came on. The car would not turn off, the clutch was stuck and I could not shift out of any gear. I brought my car in to the service center where I bought my car and let them know that I think electrical issues were causing problems with my fuel gauge and my clutch. They held on to my car from Jan 20-Mar 28th they could not say what electrical problems caused my car to stall or my fuel tank to register as low but they gave me a whole new transmission. At this time I had only about 2,700 miles on the car. Less than a month later I stalled again on a busy road but I was able to pull the car over and waited for a family member to arrive to help. After letting the car sit for a little I was able to start the car again however the low fuel light came back on and the engine light came on. Additionally this time I was not able to shut off the car, radio, blinkers did not work, as well as break lights did not work. I brought the car back in and expressed my concerns about the electrical problems causing saftey issues on April 20 2021. I drove to the dealership with my hazards in which it stalled 3 times on my way there. They had my car til April 26 and said a cluster of alerts came up and the reset them but they couldn't guarantee it wouldn't happen again. Only one day later I started my car to find the fuel tank alert on again and the car not being able to turn off and brake lights, signal lights were not working and the windshield wipers going crazy. I then called a tow truck to tow my car as it was unsafe to drive. Now my car has been in the shop since April 27 almost 50 days and counting and they still can't find what is causing the issues. They want to release my car again but cannot guarantee it will not happen again. I am terrified to drive the car as nothing was fixed and very unsafe.

While driving, forward collision alarm came out, slowly more problem arose, power steering became unavailable, airbags red warning came up, engine caution light came up, transmission wouldn't shift to proper gear, ESP also failed.

2021 JEEP CHEROKEE. CONSUMER WRITES IN REGARD TO NON OPERATIONAL FORWARD COLLISION WARNING SYSTEM. THE CONSUMER STATED THE VEHICLE EXPERIENCED NO AUDIO, MESSAGES, AND NO BRAKING DISPLAYED WHEN APPROACHING OTHER VEHICLES. THE VEHICLE WAS INSPECTED, BUT NO ERROR CODES WERE FOUND.

the front part of the panoramic sunroof exploded while I was driving. This was the area directly above the driver and passenger seat. The vehicle is currently at the car dealer. Glass came off into the vehicle and could have possibly blown off the roof of the vehicle onto the road or other vehicles. There was no warning that this was going to break. The sunroof was closed and rarely, if ever, used as the car was just purchased in December 2021. Some Glass came off of the sunroof onto the driver and passenger.

The contact's wife owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving 50 MPH, the sunroof imploded and the shattered glass panel pieces almost injured his wife. The contact's wife veered to the side of the road. The contact's wife then continued to drive. The vehicle was taken to an independent mechanic where the sunroof glass was replaced. The local dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 14,074.