1995 JEEP CHEROKEE Complaints

WHILE DRIVING DOWN THE ROAD HEARD A LOUD BANG,FOLLOWED BY LOUD RUBBING SOUND FROM THE FAN.HARD FLUTTER IN ACCELERATION.THE MOTOR MOUNT ON THE LEFT SIDE OF THE ENGINE HAD SEPARATED FROM THE ENGINE. UPON A VISUAL IT IS EVIDENT THAT THE TOP TWO BOLTS HAD BROKEN OFF PREVIOUSLY DUE TO DIRT BUILD UP AND RUST.THE BOTTOM BOLT HAD BROKEN FROM THE STRESS OF THE TWO PREVIOUSLY BROKEN BOLTS WHICH CAUSED THE MOTOR TO TILT.ALL THREE BOLTS HAD BROKEN OFF INSIDE THE MOTOR.*AK

WHEN I START MY JEEP, IT ACCELERATES FAST, SOMETIME WHEN I AM SHIFTING IT ACCELARATES FAST. *AK

3 ENGINE MOUNTS SHEARED DURING NORMAL USE. THIS JEEP HAS NEVER BEEN USED OFF-ROAD. ITS VERY DANGEROUS - SOMETHING SHOULD BE DONE.*AK

ENGINE MOUNTS/ BOLTS ON RIGHT SIDE SHEARED OFF, CAUSING ENGINE TO CUT INTO THE FAN BELT. DEALER HAS REPAIRED THE VEHICLE TWICE FOR THIS PROBLEM.*AK

WHILE DRIVING MY JEEP CHEROKEE LAST FRIDAY, APRIL 6, 2000, I HEARD A SUDDEN AND DRASTIC CHANGE IN ENGINE NOISE. THE THREE BOLTS SECURING THE FRONT PASSENGER SIDE ENGINE MOUNT TO THE ENGINE BLOCK HAD SHEARED OFF IN THE ENGINE BLOCK. THE ENGINE HAD SHIFTED SO FAR IN THE ENGINE COMPARTMENT THAT THE FAN BLADES HAD STRUCK THE FAN HOUSING AND SEIZED UP, BREAKING ONE OF THE BLADES OFF. SINCE FRIDAY, I HAVE DONE SOME RESEARCH ON THE PROBLEM ON THE INTERNET, AND FOUND MANY PEOPLE WHO HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR CHEROKEES - THE PASSENGER SIDE ENGINE MOUNT BOLTS SHEARING OFF UNDER NORMAL USE. WHAT IS BEING DONE ABOUT THIS ISSUE? I HAVE BEEN IN CONTACT WITH OTHER JEEP OWNERS WHO HAVE USED THIS FORM TO SUBMIT A COMPLAINT. IS JEEP GOING TO BE HELD RESPONSIBLE FOR THIS OBVIOUS DEFECT? THANK YOU, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I FIRST NOTICED THIS PROBLEM AS A CLICKING NOISE WHEN THE DRIVER'S SIDE DOOR WAS OPENED. WHILE HAVING MY JEEP SERVICED ONE DAY, I ASKED AT THE GARAGE WHAT WAS HAPPENING AND THEY TOLD ME THAT THE HINGE ON THE DRIVER'S SIDE DOOR WAS TEARING LOOSE FROM THE CAR BODY. BECAUSE IT WAS A HINGE WELD, THEY DAID THAT THEY COULDN'T REPAIR IT. I INQUIRED AT A BODY SHOP, AND THEY SAID THAT THE REPAIR WOULD COST 400 DOLLARS. I LATER FOUND ON AN INTERNET SITE DISCUSSING SAFETY REACALLS AND ISSUES ABOUT CAR PROBLEMS THAT MANY 1995 JEEP CHEROKEE OWNERS WERE HAVING THE SAME PROBLEM AND THAT DOORS HAD ACTUALLY FALLEN OFF AND IN ONE CASE BOTH DOORS WERE AFFECTED. I CONTACTED DAINLER CHRYSLER TWICE, EVEN WRITING TO SCHRAMM. I WAS BASICALLY TOLD TOO BAD, THE CAR IS OUT OF WARRANTY AND THEY WOULD DO NOTHING ABOUT IT. I BELIEVE THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. THANKS FOR YOUR HELP.*AK

WHILE OPENING DRIVER'S DOOR IT DROPPED OFF THE HINGES. CONSUMER HAD TO LIFT DOOR TO CLOSE. PLEASE PROVIDE FURTHER INFORMATION. *AK

BOLTS HOLDING ENGINE MOUNT SHEARED DURING NORMAL USE - NO OFF ROAD. THIS IS THE SECOND TIME IN THREE YEARS THAT THIS HAS HAPPENED. OCCURRED BOTH TIMES WHILE DRIVING DOWN ROAD. MOTOR TILTED AND DROPPED.*AK

WELD THAT HOLDS DOOR HINGE TO BODY HAS CRACKED 2 TIMES - REPORTS TO CHRYSLER RESULTED IN A TOTAL BLOW OFF BY MANUFACTURER - I AM AWARE OF 2 OTHER VEHICLES OF SAME YEAR IN MY OFFICE THAT HAVE EXPERIENCED SAME FAILURE. *AK

CONSUMER TOOK CAR INTO DEALER FOR RECALL REPAIRS TO REPLACE ROTORS, CONSUMER WAS GETTING A PULSATING NOISE, AND WHENEVER PUTTING ON BRAKES WOULD HEAR A LOUD BANG. *AK