1997 JEEP CHEROKEE Complaints

View complaints related to 1997 JEEP CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 1997 JEEP CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 JEEP CHEROKEE
    - LUBBOCK, TX

    ENGINE DIES WHEN MAKING A TURN WITH A 1/4 TANK OF GAS OR LESS. ENGINE WILL RUN AS LONG AS YOU DRIVE WITHOUT MAKING ANY SHARP TURNS. HAVE NOT RUN OUT OF GAS EVEN WHEN THE GAUGE SHOWS EMPTY AS LONG AS YOU DRIVE STRAIGHT. CONTACTED DEALER TO CHECK FOR ANY RECALLS( SPIRIT CHRYSLER AND JEEP). THE RESPONSE WAS , A RECALL ON DEFECTIVE FUEL GAUGE ONLY AND WOULD NOT COVER MY PROBLEM. ALSO THE SERVICE PERSON TOLD ME THIS IS VERY COMMON PROBLEM AND IT IS A WEAK FUEL PUMP AND IT WOULD COST $495.00 TO REPLACE. HE ALSO ADVISED THAT MOST OWNERS NEVER LET THEIR GAUGE GO BELOW 1/2 BECAUSE OF THIS PROBLEM . I DON'T BELIEVE A WEAK FUEL PUMP WOULD CAUSE THIS. IT SOUNDS LIKE THE FUEL PICKUP IS LOSING PRIME BECAUSE OF THE LACK OF BAFFLES IN THE TANK TO KEEP THE FUEL FROM MOVING. THIS SOUNDS LIKE IT COULD BE A VERY SERIOUS PROBLEM. I PURCHASED THIS VEHICLE FROM MY DAUGHTER AND SHE ADVISED ME THAT THIS HAS BEEN A PROBLEM FOR THE LAST 30000 MILES. BEEN. *AK

    Source: NHTSA WEB SITE
  • 1997 JEEP CHEROKEE
    - BLAXTON, MS

    CONSUMER WAS TRAVELING 65 MPH & VEHICLE STARTED MAKING A REAL LOUD NOISE. CONSUMER PULLED OVER TO SEE WHAT WAS WRONG, IT SEEMED OKAY TO DRIVE VEHICLE HOME. NEXT DAY VEHICLE WAS TAKEN TO GARAGE, MOTOR BOLTS BROKE OFF. DEALER WAS CONTACTED, BUT BECAUSE OF NO WARRANTY, THEY DIDN'T SEEM CONCERNED.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP CHEROKEE
    - SANTA FE, NM

    CONSUMER HEARD GRINDING NOISE. DEALER INFORMED HIM THERE WAS A TSB OUT TO HELP CORRECT THIS PROBLEM. BEARINGS IN REAR AXLE HAD WORN OUT, ENTIRE REAR AXLE HAD TO BE REPLACED . CHRYSLER PAID FOR CLOSE TO HALF OF COST OF REPAIR. *AK *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP CHEROKEE
    - ACWORTH, GA

    I THINK THAT THE OVERALL SERVICE OF THE JEEP DEALER REALLY STINKS. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK

    Source: NHTSA WEB SITE
  • 1997 JEEP CHEROKEE
    - LIVINGSTON, TX

    GAS GAUGE INDICATES THAT THERE IS MORE GAS IN TANK THAN THERE ACTUALLY IS. ALSO, MORE FUEL IN RESERVOIR THAN INDICATED. ONCE VEHICLE RAN OUT OF GAS IN MIDDLE OF THE ROAD.*AK THE MANUFACTURER STATED THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL 97V194000. *YH

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP CHEROKEE
    - BOISE, ID

    ACCIDENT ON 11-08-2000 WET SURFACE, UPON APPLY ABS BRAKES THE VECHILE SLED INTO INTERSECTION STRIKING A GRAVEL TRUCK SUFFERING APPROX. $ 9,000 IN DAMAGE JEEP WAS STRUCK ON THE LEFT FRONT AND TOOK THE ENTIRE FRONT CLIP OFF, BUT THE AIRBAGS DID NOT DEPLOY, AT WHAT SPEED ARE THE BAGS SUPPOSE TO DEPLOY, AND IS THIS A FACTORY DEFECT?*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP CHEROKEE
    - MAHOPAC, NY

    WHILE DRIVING SMOKE STARTED COMING FROM UNDER THE HOOD AND VEHICLE CAUGHT ON FIRE. JEEP DEALER HAS INSPECTED VEHICLE.*AK CONSUMER STATES THAT FOUR PEOPLE WERE INJURED, POSSIBLE ENGINE FAILURE. *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP CHEROKEE
    - OVERLAND PARK, KS

    I FEEL ALL THESE FALURES ARE RELATED. THE FUEL INDICATION HAPPENED FIRST ON 10/16/00 BUT THE REST WAS ON THE DATES INDICATED. I HAVE NOTICED FACTORY RECALLS FOR THESE PROBLEM FOR MY YEAR JEEP, BUT MY VIN SUPPOSEDLY DOES NOT REQUIRE ANY SERVICE. I AM DISSAPIONTED IN JEEP SINCE THIS IS HAPPENING SO CLOSE TO THE WARRANTEED TIME.*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP CHEROKEE
    - SPARKS, NV

    WHILE DRIVING ON THE FREEWAY AT SPEEDS OF APPROXIMETELY 70MPH AND HITTING BUMPS ON THE ROAD THE FRONT END GOES INTO A VIOLENT WOBBLE ALMOST LOST CONTROL. AFTER SLOWING DOWN IT STOPS. THIS HAS OCCURRED ~7 TIMES AND IS NOWW IN THE 4TH ROUND OF REPAIRS. DEALER DOES NOT KNOW WHAT IS CAUSING PROBLEM NOR HOW TO CHECK TO MAKE SURE IT IS FIXED.*AK

    Source: NHTSA WEB SITE
  • 1997 JEEP CHEROKEE
    - SEATTLE, WA

    DEALERSHIP DID NOT PERFORM RECALL (97V-194) FOR THE CONSUMER, WHICH FAILED AND CAUGHT THE VEHICLE ON FIRE. (ANTON AZAR WRITING IN FOR CONSUMER) *MJS

    Source: RESULT OF A RECALL INVESTIGATION