1998 JEEP CHEROKEE Complaints

PLEASE NOTE AT THE PRESENT TIME TEMPERATURE GAUGE IS NOT WORKING AFTER APPROX 6 .GASKET CHANGE WATER HOSE ETC

ROTORS WARPED IN LESS THAN 10000 MILES CAUSING SEVERE VIBRATION IN FRONT END OF VEHICLE WHEN BRAKING, ESPECIALLY AT SPEEDS IN EXCESS OF 40 MPH. MAINTAINING CONTROL OF VEHICLE IS QUESTIONABLE PARTICULARLY ON WET SURFACES. DEALER HAS REPLACED ROTORS FOUR TIMES BUT REFUSED THE FIFTH TIME. THEY CLAIM THERE IS NO MALFUNCTION IN BRAKE SYSTEM WHICH WOULD CAUSE THE WARPING.*AK

JEEP RAN OUT OF GAS WHILE GAUGE ON DASHBOARD SHOWED TANK AT 1/4 FULL (NO ONE HURT, PULLED TO SIDE OF ROAD SAFELY). APPARENTLY THERE WAS A RECALL FOR THIS PART FOR THE 1997 CHEROKEE MODELS, BUT THE RECALL WAS NEVER EXTENDED FOR 1998 MODELS. HAD PART FIXED AT LOCAL DEALERSHIP (CAR STILL UNDER ORIGINAL WARRANTY), BUT DEALERSHIP SAID THAT THEY NEVER SAW THIS PROBLEM WITH 1998 MODELS.*AK

GAS TANK LEAKING GAS. DEALER CHECKED VEHICLE OUT & THEY FOUND THAT HOSE GOING INTO THE SPOUT CAME APART ON THE TOP OF THE GAS TANK. DEALER SAID IT COULD BE A DEFECT, BUT MANUFACTURER WAS NOT STANDING BEHIND THE PRODUCT.*AK

CONSUMER HAD RECALL 00V10500 PERFORMED ON 6-15-00 FOR AIRBAG CONTROL MODULE. THERE WAS NO PROBLEM WITH AIRBAG BEFORE THE RECALL WAS PERFORMED. ON SEPT.6 2000, CONSUMER NOTICED AIRBAG LIGHT CAME ON INTERMITTENTLY, CONTACTED DEALER, AND WAS TOLD ONLY AVAILABLE APPOINTMENT WAS FOR SEPT 19,2000. ON SEPT 18,2000, CONSUMER WAS DRIVING WHEN SUDDENLY VEHICLE EXPERIENCED A LOSS OF RPM'S/SPEEDOMETER, AND AIRBAG LIGHT STAYED ON. *AK

I PURCHASED SOME FIRESTONE TIRES WILDERNESS ATIII SIZE 30X9.50R15LT FOR MY 1998 JEEP CHEROKEE ON 9/8/99. SINCE THE DAY THEY WERE PURCHASED, I'VE EXPERIENCED PROBLEMS WITH THE TIRES. MY TRUCK DROVE DIFFERENTLY. MY TIRES GAVE A KNOCKING SOUND AND THE BEST WAY I KNOW TO DESCRIBE THE PROBLEM, IT SEEMED AS THOUGH THEY WERE ABOUT TO COME ALOOSE FROM MY VECHICLE. I WENT TO MY LOCAL FIRESTONE DEALER AND THEY ASSURED ME THE TIRES WERE "OK" EACH TIME I WENT. I VISITED A FIRESTONE DEALER ON 8/7/00 AND HE STATED AS A CUSTOMER SATISFACTION GESTURE, HE WOULD ALLOW ME TO TRADE MY TIRES IN AND GET SOME REPLACEMENT TIRES. THE TIRES WERE TO BE IN ON THURSDAY 8/10/00 AND THEY WOULD BE MOUNTED ON MY VECHICLE AT THAT TIME. FIRESTONE DID A RECALL ON 8/9/00 AND WHEN I CONTACTED THE DEALER, HE STATED HE COULD NOT REPLACE MY TIRES BECAUSE THEY ONLY HAD INSTRUCTIONS TO REPLACE A CERTAIN TIRE AND MY TIRE WAS NOT ON THE LIST. I URGED HIM TO REPLACE THEM AS WE HAD AGREED AND ALLOW ME TO PAY THE DIFFERENCE BUT HE REFUSED (THIS WAS THE ORIGINAL PLAN ANYWAY). HE THEN PROCEEDED TO HANG UP. I TOOK MY VECHICLE IN ON 8/7 AND 8/8 SO THEY COULD TEST DRIVE THE VECHICLE TO SEE HOW THE TIRES PERFORMED. EACH TIME THEY ASSURED ME THE TIRES WERE "OK". TO DATE, I HAVE NOT HAD ANY ACCIDENTS FROM THESE TIRES. HOWEVER, I URGE YOUR OFFICE TO INVESTIGATE THE IDEA OF FIRESTONE EXPANDING THIS RECALL. I PLAN TO PURCHASE SOME MORE TIRES BECAUSE I TIRED OF FIGHTING WITH THIS COMPANY ABOUT MY COMPLAINTS. I HAVEN'T BEEN SATISFIED WITH THESE TIRES SINCE THEY WERE PURCHASED. I SENT AN E-MAIL TO FIRESTONE ON 8/8 AND ON 8/7 I CONTACTED THE CONSUMER AFFAIRS DEPT AND THE RECEPTIONIST DID A 3-WAY CONFERENCE CALL WITH THE MANAGER OF MY LOCAL FIRESTONE COMPANY ON RODNEY PARHAM RD. IN LITTLE ROCK. HIS NAME WAS DAVE (?) AND HE TOLD ME TO BRING MY TRUCK IN AND HE WOULD DO A REPLACEMENT. AFTER THE RECALL WAS ANNOUNCED, HE CHANGE HIS MIND. I HAVE NOT HEARD ANYTHING FROM THE COMPANY, NOR DO I EXPECT TO. I DO WANT THIS COMPLIANT LOGGED.*

ABS BRAKES AT TIMES FAIL ON DRY PAVEMENT. CAUSING EXTREME DISTANCE TO STOP. AT TIMES IF APPLYING BRAKES OVER BUMPS OR WASHBOARD ROAD, BRAKES FAIL TO STOP AND TAKES LONG DISTANCE TO STOP CAR. *AK

SPEEDOMETER INTERMITTENTLY WORKS ALONG WITH THE AIRBAG WARNING LIGHT COMING ON. DEAELR HAS SEEN AND REPAIRED VEHICLE. *AK

FUEL GAUGE MOVES UP AND DOWN WHILE DRIVING. I CAN NEVER DETERMINE HOW MUCH FUEL I HAVE IN THE TANK AT ANY GIVEN TIME. ALSO, THE ELECTRICAL SYSTEM CAUSES THE POWER LOCKS NOT TO WORK PROPERLY ON HOT/HUMID DAYS. DEALER COULD NOT FIX LOCKS SUCCESSFULLY.

VEHICLE HAS BEEN EXPERIENCING SEVERE REAR BRAKE PROBLEMS. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP ON 3 DIFFERENT OCCASIONS, AND HAS NOT YET FOUND A REMEDY. DEALER REMOVED RUST RIDGE FROM THE DRUMS AND ADJUSTED BRAKES, BUT PROBLEM STILL OCCURS. PLEASE FILL ADDITIONAL INFORMATION. *AK